Financial literacy of employees in managing financial crisis: A case study of indigenous banks in Ghana

It is believed that employees who are more financially literate tend to make more reasonable predictions about their company’s investment and work hard to save their companies from collapsing. The study aims to evaluate the effect of employee financial literacy on the financial crisis of indigenous banks in Ghana. The study used five big traditional banks in Ghana. The researcher used a quantitative research approach and a multiple case study method. Structured questionnaire was used to solicit information from the employees of the selected banks. It was found that there is a positive and significant correlation between financial literacy and financial crises. The possibility of better financial literacy will lead to a decline in financial crises in the banking sector, such that financial literacy explains a decline in financial crises. Furthermore, employees have high levels of the knowledge acquisition dimension of financial literacy but low levels in the application dimension It is recommended that managers of banks focus on financial literacy training that centers on the application dimension of financial literacy. Training should emphasize calculation skills for interest rates, inflation, time value of money, and the stock market. It is suggested that bank management use all available means to ensure that the adoption and implementation of financial literacy strategies for their employees is prioritized.