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Failure of strategic risk management in a life insurance company in India

Author

Listed:
  • Kumar, Sonjai

    (Certified Risk Management Professional, IRM)

  • Rao, Purnima

    (Associate Professor, Fortune Institute of International Business (FIIB), India)

Abstract

This paper discusses the importance of strategic risk management in avoiding an adverse effect on performance in the life insurance sector if long-term risks are ignored. The case considered here is the rise and subsequent fall of a life insurance company in India. The company initiated the sales and distribution of products in collaboration with banks (Bancassurance) but ignored the market momentum of the emerging distribution trend and did not change its distribution strategy. As a result, the company, which played a pioneering role in establishing the Bancassurance model, is now performing poorly, being at the bottom of the ladder on new business premium income.

Suggested Citation

  • Kumar, Sonjai & Rao, Purnima, 2023. "Failure of strategic risk management in a life insurance company in India," Journal of Risk Management in Financial Institutions, Henry Stewart Publications, vol. 16(1), pages 21-33, January.
  • Handle: RePEc:aza:rmfi00:y:2023:v:16:i:1:p:21-33
    as

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    More about this item

    Keywords

    strategy; risk management; strategic risk management; life insurance; Bancassurance; sales and distribution;
    All these keywords.

    JEL classification:

    • G2 - Financial Economics - - Financial Institutions and Services
    • E5 - Macroeconomics and Monetary Economics - - Monetary Policy, Central Banking, and the Supply of Money and Credit

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