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Building the smart hospital of the future with technology bets

Author

Listed:
  • Sukin, Debra F.

    (Houston Methodist The Woodlands Hospital, USA)

  • Fulin, Trent

    (Houston Methodist Cypress Hospital, USA)

  • Uralkan, Murat

    (Houston Methodist Center for Innovation, USA)

Abstract

Houston Methodist, a leading hospital system, has embarked on a transformative journey to implement smart hospital initiatives aimed at elevating healthcare delivery and enhancing patient experiences. Central to this strategy is the ‘Smart Hospital DNA’, a framework that marries technological innovation with collaboration. Within this structure, the institution has incorporated predictive artificial intelligence, integrated ambient intelligence for heightened patient safety, leveraged service robots for diverse operations, and initiated remote monitoring through advanced wearables. A recent and successful example of this integrated methodology is seen in the telenursing programme, introduced in response to the challenges faced owing to the nursing shortage. This programme harnessed technology to bolster patient care metrics and enhance operational efficiency. The experiences and insights derived from these endeavours find their destination in Houston Methodist’s Cypress Hospital, serving as a model for the future-oriented hospital. This paper provides an in-depth examination of the ‘future bets’, discussing their design, execution and observed or predicted outcomes. Readers will gain insights into the balancing act of technological innovation with collaboration and will garner tools and strategies to navigate the digital landscape of modern healthcare.

Suggested Citation

  • Sukin, Debra F. & Fulin, Trent & Uralkan, Murat, 2024. "Building the smart hospital of the future with technology bets," Management in Healthcare: A Peer-Reviewed Journal, Henry Stewart Publications, vol. 8(2), pages 144-155, December.
    • Handle: RePEc:aza:mih000:y:2024:v:8:i:2:p:144-155
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    More about this item

    Keywords

    innovation; smart hospital; hospital design; technology implementation; ambient intelligence; artificial intelligence;
    All these keywords.

    JEL classification:

    • I1 - Health, Education, and Welfare - - Health
    • I10 - Health, Education, and Welfare - - Health - - - General

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