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Integrating innovation into occupational evaluation to adjust to the changing healthcare workforce

Author

Listed:
  • Khan, Jamal

    (Mayo Clinic, USA)

  • Ashbeck, Rebecca

    (Mayo Clinic, USA)

  • Breeher, Laura

    (Mayo Clinic, USA)

  • Swift, Melanie

    (Mayo Clinic, USA)

  • Hainy, Caitlin

    (Mayo Clinic, USA)

  • Shedenhelm, Heidi

    (Mayo Clinic, USA)

  • Tommaso, Chris

    (Division of Occupational Health Services and Community Occupational Medicine, USA)

Abstract

The COVID-19 pandemic disrupted the workforce, resulting in a shift to a largely remote working population. As a result of this shift, Employee Occupational Health Services (EOHS) was required to develop a solution to evaluate new employees and provide occupational medical clearance without the physical presence of the candidate. An online candidate portal was created where individuals could complete evaluation paperwork and screenings asynchronously. The evaluation forms and screenings were then reviewed by occupational health nursing staff, and testing was conducted in the candidate’s home location. The virtual evaluation solution expedited the assessment process, added convenience for candidates and reduced the amount of time needed from EOHS staff. It is imperative that EOHS departments adjust to the changing workforce by offering virtual evaluation solutions that provide candidates with a seamless and efficient solution to complete required paperwork, testing and immunisations.

Suggested Citation

  • Khan, Jamal & Ashbeck, Rebecca & Breeher, Laura & Swift, Melanie & Hainy, Caitlin & Shedenhelm, Heidi & Tommaso, Chris, 2023. "Integrating innovation into occupational evaluation to adjust to the changing healthcare workforce," Management in Healthcare: A Peer-Reviewed Journal, Henry Stewart Publications, vol. 8(1), pages 24-31, September.
    • Handle: RePEc:aza:mih000:y:2023:v:8:i:1:p:24-31
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    More about this item

    Keywords

    healthcare; occupational clearance; post-offer placement assessment;
    All these keywords.

    JEL classification:

    • I1 - Health, Education, and Welfare - - Health
    • I10 - Health, Education, and Welfare - - Health - - - General

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