IDEAS home Printed from https://ideas.repec.org/a/aza/mih000/y2022v6i4p316-334.html
   My bibliography  Save this article

People, process and technology: A model for digital transformation of healthcare

Author

Listed:
  • Wolf, Harold

    (President and CEO, USA)

  • Snowdon, Anne W.

    (Professor of Strategy and Entrepreneurship, Odette School of Business, University of Windsor, USA)

Abstract

COVID-19 has brought forward unprecedented challenges for healthcare systems worldwide. As healthcare moves into a state of COVID-19 recovery, we must reflect on lessons learned from the COVID-19 pandemic to create a more resilient future. One of the most critical outcomes this pandemic has highlighted, is the role of digital technology and digital health in transforming health care services. We suggest that by focusing on people, processes and technologies, healthcare systems can not only recover from the impact of COVID-19, but also transform healthcare from the traditional disease management system of today into the post pandemic health system of tomorrow, one that is modernised to align with the needs of the populations that health systems serve. Currently, health care systems are predominantly transactional, delivering care focused on disease management to restore health and/or manage acute health conditions. A digital health ecosystem offers a strategy to realise the full health potential of every human everywhere, from the smallest village to the most complex health care environments in health systems. Digital health ecosystems identify and track progress towards health goals, tracking outcomes and health risks at the individual and population level, which informs care approaches that are personalised to people and populations and are focused on mitigating risks in order to support and sustain health and wellness. The sustainability of healthcare systems and the health of global populations will be influenced by the rate of adoption and scalability of digital health. This paper will examine digital health transformation as a strategy to overcome the challenges health systems are facing and to advance the sustainability of health systems globally.

Suggested Citation

  • Wolf, Harold & Snowdon, Anne W., 2022. "People, process and technology: A model for digital transformation of healthcare," Management in Healthcare: A Peer-Reviewed Journal, Henry Stewart Publications, vol. 6(4), pages 316-334, June.
    • Handle: RePEc:aza:mih000:y:2022:v:6:i:4:p:316-334
    as

    Download full text from publisher

    File URL: https://hstalks.com/article/7086/download/
    Download Restriction: Requires a paid subscription for full access.
    File URL: https://hstalks.com/article/7086/
    Download Restriction: Requires a paid subscription for full access.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    More about this item

    Keywords

    Digital transformation; digital health framework; leadership strategy; digital health;
    All these keywords.

    JEL classification:

    • I1 - Health, Education, and Welfare - - Health
    • I10 - Health, Education, and Welfare - - Health - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aza:mih000:y:2022:v:6:i:4:p:316-334. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Henry Stewart Talks (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.