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Opening the gates: A framework for an open banking strategy

Author

Listed:
  • Standaert, Willem

    (HEC Liège – Management School of the University of Liège)

  • Muylle, Steve

    (Vlerick Business School and Ghent University)

  • Cumps, Bjorn

    (Vlerick Business School, Manhattan Office Tower)

Abstract

This paper provides decision makers in digital banking with a framework for developing their open banking strategies. Based on interviews with experts from leading banks and insurers, FinTech and big tech, a large consultancy and the regulator, we have identified five strategic dimensions of open banking — product innovation, customer experience integration, ecosystem competition, datascape and geographical scope — and mapped the relationships between them. Decision makers in financial services can assess their position on these important dimensions of open banking and set their strategic direction. Using the framework, we also illustrate how hitherto relatively closed banks with a dominant market position are starting to transform into open ecosystem players that embrace digital innovation. Likewise, we show how open banking initiatives of big tech and FinTech can be mapped on the framework. In addition, the paper reviews how regulation, market and digital technology impact open banking strategy.

Suggested Citation

  • Standaert, Willem & Muylle, Steve & Cumps, Bjorn, 2020. "Opening the gates: A framework for an open banking strategy," Journal of Digital Banking, Henry Stewart Publications, vol. 4(4), pages 364-376, March.
  • Handle: RePEc:aza:jdb000:y:2020:v:4:i:4:p:364-376
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    More about this item

    Keywords

    open banking; regulation; digital strategy; FinTech; big tech; digital innovation;
    All these keywords.

    JEL classification:

    • G2 - Financial Economics - - Financial Institutions and Services
    • E5 - Macroeconomics and Monetary Economics - - Monetary Policy, Central Banking, and the Supply of Money and Credit

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