Best practices for supplier debriefs

Although supplier debriefs play a crucial role in modern procurement, they are often overlooked in both the public and private sectors. This paper underscores their importance and outlines best practices for implementation. While public procurement mandates them, the private sector often omits this essential step. These debriefs create value for both buyers and suppliers by enhancing relationships, refining procurement strategies and mitigating risks. They also provide suppliers with constructive feedback to improve their offerings, boosting their chances in future bids. Whether conducted virtually or in person, supplier debriefs offer a structured way for suppliers to assess their bid strengths and weaknesses, which is particularly relevant when substantial effort is involved. Key elements for effective debriefs include clear notifications, timing considerations, ground rules, attendee selection, agenda structuring and appropriate communication styles. Embracing supplier debriefs fosters collaboration, trust and efficiency in competitive bidding, making them indispensable for organisations seeking success.