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Cutting the cord : How and why HERE Technologies fired their service provider and took real estate in-house (and whether other end users should too)

Author

Listed:
  • Bader, Benjamin

    (Head of Global Real Estate, HERE Technologies, USA)

Abstract

This case study challenges the traditional model of real estate outsourcing by end users, by providing an alternative approach to the delivery of real estate services by an insourced team. While acknowledging the reasons why end users have historically opted to partner with third parties, this case study outlines the evaluation process and tactical tasks needed to decide and then act on this shift. The case study details the stated up-front objectives and provides learnings from a successful model change. The intention is that other end users will be able to use it as a model for making their own evaluations of feasibility and appropriateness.

Suggested Citation

  • Bader, Benjamin, 2023. "Cutting the cord : How and why HERE Technologies fired their service provider and took real estate in-house (and whether other end users should too)," Corporate Real Estate Journal, Henry Stewart Publications, vol. 13(1), pages 7-14, September.
    • Handle: RePEc:aza:crej00:y:2023:v:13:i:1:p:7-14
    as

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    More about this item

    Keywords

    outsourcing; delivery model; insourcing; framework; transformation;
    All these keywords.

    JEL classification:

    • R3 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Real Estate Markets, Spatial Production Analysis, and Firm Location

    Statistics

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