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Reimagining real estate and facilities management outsourcing : A bp and JLL case study

Author

Listed:
  • Vitasek, Kate

    (Global Supply Chain Institute, University of Tennessee, USA)

  • Duddridge, Cherie

    (bp, USA)

  • Lundin, Alexander

    (EY Consulting, Sweden)

  • Bonnin, Valerie

    (Incendium Consulting, UK)

Abstract

In 2019 bp set out to renew its facilities and real estate contracts. What began as a typical request for proposal exercise turned into a complete reinvention of the bp workplace organisation. The team got a boost when Bernard Looney took the helm as bp’s Chief Executive Officer (CEO) in February 2020. Looney’s vision was the most far-reaching transformation in bp’s 112-year history: to transform bp from an international oil company to an integrated energy company by shifting bp’s focus from producing oil and gas resources to one that delivers energy solutions. bp’s ambition is to become a net-zero company by 2050 or sooner, and help the world get to net zero. bp’s workplace team accepted the challenge; the simple contract renewal they had started needed to be reimagined. This case study goes behind the scenes and shows how the parties pulled off what many in bp thought was impossible, especially in the middle of a pandemic when 100 per cent of the work had to be done virtually.

Suggested Citation

  • Vitasek, Kate & Duddridge, Cherie & Lundin, Alexander & Bonnin, Valerie, 2023. "Reimagining real estate and facilities management outsourcing : A bp and JLL case study," Corporate Real Estate Journal, Henry Stewart Publications, vol. 13(1), pages 54-69, September.
    • Handle: RePEc:aza:crej00:y:2023:v:13:i:1:p:54-69
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    More about this item

    Keywords

    bp; JLL; outsourcing; Vested; Vested Outsourcing; innovation; transformation; facilities management; sustainable sourcing;
    All these keywords.

    JEL classification:

    • R3 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Real Estate Markets, Spatial Production Analysis, and Firm Location

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