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Turning disruption into opportunity: Leading corporate real estate in a post-COVID-19 world

Author

Listed:
  • Chan, Lisa M.

    (Global Portfolio Management and Head Canada/Caribbean, Canada)

  • Foster, Scott P.

    (Senior Vice President and Global Head of Corporate Real Estate, Canada)

Abstract

As we emerge from the COVID-19 pandemic, corporate real estate (CRE) teams will be challenged with helping to define the new ‘workplace’ for now and into the future. Evolving the CRE operating model will be fundamental in supporting the transformation of the workplace, while driving the need for better partnerships and support models for business unit engagement. Building the enhanced employee experience will rely on the successful integration of CRE, human resources (HR), technology and risk in formulating engaging workplaces that enable employees to adapt and thrive within various environments. This paper will show how RBC’s CRE team is turning the disruption of the pandemic into an opportunity to evolve the workplace through increased flexibility, technology, innovation, collaboration, and through the vehicles of employee experience and space-as-a-service.

Suggested Citation

  • Chan, Lisa M. & Foster, Scott P., 2022. "Turning disruption into opportunity: Leading corporate real estate in a post-COVID-19 world," Corporate Real Estate Journal, Henry Stewart Publications, vol. 11(3), pages 202-213, March.
  • Handle: RePEc:aza:crej00:y:2022:v:11:i:3:p:202-213
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    More about this item

    Keywords

    hybrid work; operating model; flexible work; return to premises; technology; employee experience;
    All these keywords.

    JEL classification:

    • R3 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Real Estate Markets, Spatial Production Analysis, and Firm Location

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