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Telia and Veolia: A case study of shifting from supplier to strategic partner

Author

Listed:
  • Vitasek, Kate

    (Faculty member, University of Tennessee, USA)

  • Kuchler, Magnus

    (Partner, EY Advisory Services, Sweden)

  • Warchalowski, Robin

    (Director, EY Consulting Services, Sweden)

  • Linnarsson, Erik

    (Senior Counsel, Cirio, Sweden)

Abstract

This paper is part 3 in a series on how corporate real estate (CRE) organisations can leverage collaborative approaches during the competitive bidding process. (Part 1 was featured in Corporate Real Estate Journal Volume 9, Issue 3 and part 2 was featured in Corporate Real Estate Journal Volume 9 Issue 4). The purpose of this paper is to expand upon the concept of the ‘request for partner’ (RFPartner) process introduced in the first paper by doing a deep dive into how the Swedish telecommunication company, Telia, managed to transform its business procurement processes.1 The paper explores why Telia decided to use a more collaborative RFPartner process and how they deployed the concept for selecting a CRE partner that ultimately managed a broad range of technical services across 16,000 technical sites.

Suggested Citation

  • Vitasek, Kate & Kuchler, Magnus & Warchalowski, Robin & Linnarsson, Erik, 2021. "Telia and Veolia: A case study of shifting from supplier to strategic partner," Corporate Real Estate Journal, Henry Stewart Publications, vol. 10(2), pages 181-194, December.
    • Handle: RePEc:aza:crej00:y:2021:v:10:i:2:p:181-194
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    More about this item

    Keywords

    sourcing; outsourcing; Vested Outsourcing; request for partner; real estate; facilities management; strategic suppliers; governance; Telia; Veolia;
    All these keywords.

    JEL classification:

    • R3 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Real Estate Markets, Spatial Production Analysis, and Firm Location

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