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Lufthansa New Workspace — a change project: A case study

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  • Reichart, Bettina

Abstract

Lufthansa New Workspace (NWS) is a concept that changes the working culture as well as the working environment in the Lufthansa Group. The project was developed in-house and began in 2013 with a test run in the Lufthansa Aviation Center (LAC) in Frankfurt (German headquarters). Following its success, the whole LAC was rolled out to 2,500 people by the end of 2016, and subsequently three more Lufthansa subsidiaries have adopted the new concept. Long term, the New Workspace will be the preferred workplace concept within the Lufthansa Group worldwide. This is a case study from the human resources (HR) viewpoint.

Suggested Citation

  • Reichart, Bettina, 2018. "Lufthansa New Workspace — a change project: A case study," Corporate Real Estate Journal, Henry Stewart Publications, vol. 7(4), pages 298-303, June.
    • Handle: RePEc:aza:crej00:y:2018:v:7:i:4:p:298-303
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    More about this item

    Keywords

    interdisciplinary project; change management; cultural change; user involvement; new leadership; trust;
    All these keywords.

    JEL classification:

    • R3 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Real Estate Markets, Spatial Production Analysis, and Firm Location

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