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The internal side of corporate social responsibility: an exploratory factor analysis

Author

Listed:
  • María Isabel Sánchez Hernández

    (University of Extremadura)

  • Dolores Gallardo Vázquez

    (University of Extremadura)

Abstract

Despite the huge academic literature devoted to Corporate Social Responsibility (CSR), research on the internal side of CSR is surprisingly scarce. This paper focuses on regional firms interacting with local communities in the Spanish Autonomous region of Extremadura by considering both external and internal sides of CSR in their activities. Drawing on the resource-based view of the firm as theoretical background and build on the CSR scale recently developed by the authors, the research addresses internal practices considered as responsible. A factor analysis was carried out on the results from a sample of 590 managers in business services and findings show that five factors determining the internal side of CSR: responsible human resources practices; organizational culture of responsibility; social projects promotion; significant compensation policies; and employees quality of life.

Suggested Citation

  • María Isabel Sánchez Hernández & Dolores Gallardo Vázquez, 2014. "The internal side of corporate social responsibility: an exploratory factor analysis," Responsibility and Sustainability, IAPNM LATAM, vol. 2(3), pages 7-18, September.
    • Handle: RePEc:ayu:journl:v:2:y:2014:i:3:p:7-18
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    More about this item

    Keywords

    Corporate Social Responsibility (CSR); Internal Social Responsibility (ISR); human resources; employees’ quality of life; factor analysis;
    All these keywords.

    JEL classification:

    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility

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