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Influence of Organizational Communication on Public Employees’ Organizational Commitment and Job Satisfaction

Author

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  • Jean Bosco Nzitunga

    (Strategic & Project Management, Peacebuilding, and Development Consulting; Nzitunga Retail & Consulting CC; Windhoek, 9000, Namibia)

Abstract

In contemporary organizations, human resources are considered to be the most strategic assets. Given that effective organizational communication has been recognized as a crucial factor in enhancing organizational outcomes, it is undoubtedly the most critical dynamic in keeping employees committed to the organization and satisfied in their work. While several researchers have sought to establish an understanding of how the context of the organization influences communication processes, studies in the field of public administration have provided little knowledge about organizational communication and effects. A thorough review of the existing literature in this field revealed a research gap that brought to mind the following research question: What is the impact of organizational communication on organizational commitment and job satisfaction in the Namibian public organizations? An empirical study of 100 public employees from 25 Namibian Government Ministries was conducted to answer this research question.

Suggested Citation

  • Jean Bosco Nzitunga, 2016. "Influence of Organizational Communication on Public Employees’ Organizational Commitment and Job Satisfaction," Business, Management and Economics Research, Academic Research Publishing Group, vol. 2(2), pages 24-30, 02-2016.
    • Handle: RePEc:arp:bmerar:2016:p:24-30
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