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Roles of expectancy on employee engagement and Job performance

Author

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  • Nucharee Supatn

    (Assumption University, Samut Prakan, Thailand)

  • Teeradej Puapradit

    (Assumption University, Samut Prakan, Thailand)

Abstract

Employee’s performance is agreed to be one of the important factors that can indicate the firm’s performance. Several management and psychological factors have been focused in the researches as the factors influencing job performance of the employees. Motivation is one of the most interesting factors that could influence employee’s attitudes and behaviors. This study emphasizes on Vroom’s expectancy theory which explains the motivation process from effort to performance and outcomes. The study aims to examine the valid factors affecting employee engagement and job performance in respect to expectancy model. Five motivational factors modified from the original expectancy model, i.e. expectancy, extrinsic instrumentality, intrinsic instrumentality, extrinsic valence and intrinsic valence, were focused as the factors that influence employee’s employee engagement and job performance. The survey was performed to collect data from 356 employees working in the firms from various sectors in Thailand. Structural Equation Modeling (SEM) was performed to analyze the data. The results indicate the direct influences of expectancy, extrinsic instrumentality, and intrinsic valence on employee engagement and indirect influence of the three factors on job performance while the influence of intrinsic instrumentality and extrinsic valence on employee engagement was not found. In addition, the direct influences of all expectancy-related constructs on job performance were not illustrated.

Suggested Citation

  • Nucharee Supatn & Teeradej Puapradit, 2019. "Roles of expectancy on employee engagement and Job performance," Journal of Administrative and Business Studies, Professor Dr. Usman Raja, vol. 5(2), pages 88-98.
  • Handle: RePEc:apb:jabsss:2019:p:88-98
    DOI: 10.20474/jabs-5.2.3
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    References listed on IDEAS

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    1. Nishat Ameer, 2017. "Impact of Organizational Culture on Employee Performance and Organizational Citizenship Behavior (OCB)," International Journal of Business and Administrative Studies, Professor Dr. Bahaudin G. Mujtaba, vol. 3(5), pages 183-196.
    2. Benjaporn Yaemjamuang, 2017. "Investigating Motivation of the Hotel Employees at the OperationalLevel: A Case Study of the Hotel Business in Samut Songkram Province,Thailand," International Journal of Business and Economic Affairs (IJBEA), Sana N. Maswadeh, vol. 2(1), pages 8-11.
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    Cited by:

    1. Osama Khassawneh & Tamara Mohammad & Munther Talal Momany, 2022. "Perceived Overqualification and Job Outcomes: The Moderating Role of Manager Envy," Sustainability, MDPI, vol. 15(1), pages 1-18, December.

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