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ORGANIZATIONAL CYNICISM: AN INVESTIGATION ON HOTEL ORGANIZATIONS in ESKISEHIR and ALANYA

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Author Info
Nuray Tokgoz
Hakan Yilmaz () (Anadolu University)
Abstract

While globalization, intensified competitive environment, increasing innovations in technology have a constant impact on organizations, mergers and acquisitions, restructuring, delayering and downsizing of organizations and ongoing improvements and developments in projects have been deeply influencing employees in organizations. Under these circumstances, researchers have started enquiring anewly emerging attitude called cynicism. Organizational cynicism is a negative attitude which is composed of belief, affect and behavior, towards one’s employing organization. In this study, 346 employees’data from 17 hotels, 8 from Eskiflehir and 9 from Alanya, have been analyzed in terms of their attitudes toward dispositional and organizational cynicism and their relation to employees’ demographical variables. The main results of the study are the following: a)there is a partial relation between dispositional and organizational cynicism, b) the higher the educational level, the higher cynical is, c) employees working at resort hotels are more cynical than the employees working in city hotels, d) the seasonal employees have more dispositional cynicism level than permanent employees.

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File URL: http://www.anadolu.edu.tr/arastirma/hakemli_dergiler/sosyal_bilimler/pdf/2008-2/2008_02_15.pdf
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Publisher Info
Article provided by Anadolu University in its journal Anadolu University Journal of Social Sciences.

Volume (Year): 8 (2008)
Issue (Month): 2 (December)
Pages: 282-305
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Handle: RePEc:and:journl:v:8:y:2008:i:8:p:282-305

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Postal: Yunus Emre Kampusu 26470, Eskişehir
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Web page: http://www.iibf.anadolu.edu.tr/
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Related research
Keywords: Dispositional Cynicism; Organizational Cynicism; Hotel Organizations;

Find related papers by JEL classification:
M10 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - General
L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Recreation; Tourism

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This page was last updated on 2009-12-18.

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