IDEAS home Printed from https://ideas.repec.org/a/ama/journl/v9y2014i4p15-23.html
   My bibliography  Save this article

Determinants Of Information Technology In The Provision Of Public Services In Ukraine

Author

Listed:
  • Gornik V.G.

    (Kyiv National University of Culture and Arts)

Abstract

Formation of information technology in the provision of e-services in Ukraine in the system of public administration in Ukraine needs improvement in the following areas: decentralization of public administration within government structures and delegation of responsibility to lower levels of management; Functional obligations of government agencies; reduction parameters of the civil service through the transfer of functions to private entrepreneurs or the creation of state corporations; implementing mechanisms for contracting to perform public services and payment services for consumers; customer orientation, including quality standards published by social services.

Suggested Citation

  • Gornik V.G., 2014. "Determinants Of Information Technology In The Provision Of Public Services In Ukraine," Management, Academy of Municipal Administration, vol. 9(4), pages 15-23, November.
    • Handle: RePEc:ama:journl:v:9:y:2014:i:4:p:15-23
    as

    Download full text from publisher

    File URL: http://visnyk.amu.edu.ua/repec/archive/4_2014/15-23.pdf
    Download Restriction: no
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ama:journl:v:9:y:2014:i:4:p:15-23. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ivan Dragan (email available below). General contact details of provider: https://edirc.repec.org/data/amakyua.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.