Characteristics Of Waiting Line Models Â€“ The Indicators Of The Customer Flow Management Systems Efficiency
AbstractThis paper is dedicated to the presentation of the single-channel waiting line systemswith Poisson arrivals and exponential service times.They represent stages of customer flowmanagement processes. Waiting systems are stochastic mathematical models and they represent thedescribing base of the waiting phenomena, service processes, prioritization, etc. Mathematicalmodels of queuing theory present interest in modeling, designing and analysing of nowadaysinformation networks. Increasing trend of their development and emergence of new networktechnologies, impose new requirements regarding the development of new mathematicals waitingmodels. In this paper we merely present the single-channel waiting line model, with example on afast-food restaurant.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
Bibliographic InfoArticle provided by Faculty of Sciences, "1 Decembrie 1918" University, Alba Iulia in its journal Annales Universitatis Apulensis Series Oeconomica.
Volume (Year): 2 (2010)
Issue (Month): 12 ()
Contact details of provider:
customer flow; queuing theory; waiting system; waiting line; efficiency;
Find related papers by JEL classification:
- A12 - General Economics and Teaching - - General Economics - - - Relation of Economics to Other Disciplines
- C41 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods: Special Topics - - - Duration Analysis; Optimal Timing Strategies
- C46 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods: Special Topics - - - Specific Distributions
- L84 - Industrial Organization - - Industry Studies: Services - - - Personal, Professional, and Business Services
You can help add them by filling out this form.
reading list or among the top items on IDEAS.Access and download statisticsgeneral information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Dan-Constantin Danuletiu).
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.