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The use of information systems as a way to ensure interaction between small and big tourism enterprises

Author

Listed:
  • Svitlana LABUNSKA

    (Simon Kuznets Kharkiv National University of Economics, Kharkiv, Ukraine)

  • Oleksandr ZYMA

    (Simon Kuznets Kharkiv National University of Economics, Kharkiv, Ukraine)

  • Serhii SUSHCHENKO

    (Simon Kuznets Kharkiv National University of Economics, Kharkiv, Ukraine)

Abstract

The article is devoted to the information systems application in the sphere of small and big tourism enterprises interaction ensuring. The current role of information technologies due to their specific properties in the field of technical development of tourism as well as in the process tourism enterprises interaction ensuring is actualized. The advantages and features of the use of current information systems and technologies, in particular, global distribution systems, computer reservation systems, in the tourism enterprises business activity, which allow to ensure their effective interaction, are highlighted. The stages of the information technologies implementation in the tourism industry are determined. Taking into account the tourism industry specifics and the peculiarities of the information systems use in the tourism market business-entities activities, the authors determined the essence of the small and big tourism enterprises integrative interaction. The main global distribution systems used in the current tourism industry market are analyzed. The main actors controlling the global distribution systems' sector in the world are distincted. A comparative analysis of the main global distribution systems' conditions of use and maintenance is carried out. The main advantages of the global distribution systems, their use in the process of small and big tourism enterprises interaction ensuring are identified, and the prospects for their further development are shown.

Suggested Citation

  • Svitlana LABUNSKA & Oleksandr ZYMA & Serhii SUSHCHENKO, 2022. "The use of information systems as a way to ensure interaction between small and big tourism enterprises," Access Journal, Access Press Publishing House, vol. 3(1), pages 16-28, January.
    • Handle: RePEc:aip:access:v:3:y:2022:i:1:p:16-28
    DOI: 10.46656/access.2022.3.1(2)
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    More about this item

    Keywords

    tourism; information systems; enterprise; interaction; GDS;
    All these keywords.

    JEL classification:

    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
    • Z32 - Other Special Topics - - Tourism Economics - - - Tourism and Development
    • O10 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - General

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