IDEAS home Printed from https://ideas.repec.org/a/aes/infoec/v27y2023i4p61-77.html
   My bibliography  Save this article

The Chatbots and Their Role in the Progress of Society

Author

Listed:
  • Ionut-Alexandru CIMPEANU

Abstract

In this article, we made a short introduction to chatbots that shows the need for development and their implementation in all economic branches. We covered what a chatbot is and how it works, we made a brief history of its evolution, listed and described the benefits of using the chatbots, but also presented their limitations. Additionally, the article describes five chatbot models developed and implemented in different fields of activity and presents comparisons of the functionalities and applicability of these solutions. In conclusion, we emphasize the interest and concern of business people to expand the use of chatbots in all fields of activity, emphasizing its major contribution to economic progress and the development of society as a whole.

Suggested Citation

  • Ionut-Alexandru CIMPEANU, 2023. "The Chatbots and Their Role in the Progress of Society," Informatica Economica, Academy of Economic Studies - Bucharest, Romania, vol. 27(4), pages 61-77.
    • Handle: RePEc:aes:infoec:v:27:y:2023:i:4:p:61-77
    as

    Download full text from publisher

    File URL: https://revistaie.ase.ro/content/108/05%20-%20cimpeanu.pdf
    Download Restriction: no
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aes:infoec:v:27:y:2023:i:4:p:61-77. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Paul Pocatilu (email available below). General contact details of provider: https://edirc.repec.org/data/aseeero.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.