IDEAS home Printed from https://ideas.repec.org/a/adp/oajasm/v5y2020i3p79-85.html
   My bibliography  Save this article

The Problematics of Service Delivery in the Nigerian Federal Civil Service

Author

Listed:
  • John Olushola Magbadelo

    (Director, Centre for African & Asian Studies, Nigeria)

Abstract

The Nigerian Civil Service has been unable to re-position itself for qualitative service delivery to the longsuffering citizens of the country. The despicable situation of the country’s federal bureaucracy is a product of several years of leadership failure and the concomitant erosion of public service values which together with other factors have contributed to the decay that has become the palpable identity of the country’s federal civil service. Poor service delivery or the absence of service delivery by the federal civil service is a consequence of the persistent problems that have been bedeviling it. The problems are conceptual, attitudinal and operational. Previous efforts aimed at positioning the Nigerian public sector for improved service delivery since 2004 have only scratched the surface of the problems in the federal civil service. The problems of poor service delivery are deep-rooted than what the SERVICOM palliative could handle. Yet, unless and until these problems are fully and comprehensively solved, the country’s federal civil service will remain handicapped and unable to render quality services in any significant way.

Suggested Citation

  • John Olushola Magbadelo, 2020. "The Problematics of Service Delivery in the Nigerian Federal Civil Service," Annals of Social Sciences & Management studies, Juniper Publishers Inc., vol. 5(3), pages 79-85, June.
    • Handle: RePEc:adp:oajasm:v:5:y:2020:i:3:p:79-85
    DOI: 10.19080/ASM.2020.05.555663
    as

    Download full text from publisher

    File URL: https://juniperpublishers.com/asm/pdf/ASM.MS.ID.555663.pdf
    Download Restriction: no
    File URL: https://juniperpublishers.com/asm/ASM.MS.ID.555663.php
    Download Restriction: no
    File URL: https://libkey.io/10.19080/ASM.2020.05.555663?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    More about this item

    Keywords

    juniper publishers; social sciences journals; social anthropology; social policy; journal of social science; social and political science journals; journal of social science; open access; juniper publishers reivew;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:adp:oajasm:v:5:y:2020:i:3:p:79-85. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Robert Thomas (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.