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Customer discrimination in the fast food market: a web-based experiment on a Swedish university campus

Author

Listed:
  • Ali Ahmed

    (Linköping University, Sweden)

  • Mats Hammarstedt

    (Linköping University, Sweden)

Abstract

This paper presents the results of a study that examined customer discrimination against fictitious male and female food truck owners with Arabic-sounding names on a Swedish university campus. In a web-based experiment, students (N = 1,406) were asked, in a market survey setting, whether they thought it was a good idea that a food truck was establishing on their campus and of their willingness to pay for a typical food truck meal. Four names—male and female Swedish-sounding names and male and female Arabic-sounding names—were randomly assigned to food trucks. We found no evidence of customer discrimination against food truck owners with Arabic-sounding names. Participants were slightly more positive to a food truck establishment run by a male with an Arabic-sounding name than a male with a Swedish-sounding name.

Suggested Citation

  • Ali Ahmed & Mats Hammarstedt, 2020. "Customer discrimination in the fast food market: a web-based experiment on a Swedish university campus," Migration Letters, Migration Letters, vol. 17(6), pages 813-824, November.
  • Handle: RePEc:mig:journl:v:17:y:2020:i:6:p:813-824
    DOI: https://doi.org/10.33182/ml.v17i6.873
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