IDEAS home Printed from https://ideas.repec.org/a/igg/jeis00/v19y2023i1p1-29.html
   My bibliography  Save this article

The Impact of ERP Systems on Organizational Performance: The Role of Antecedents and Moderators

Author

Listed:
  • Mohamed Abdalla Nour

    (The University of Sharjah, UAE)

Abstract

Research on the link between investments in ERP systems and organizational performance has often led to mixed results. Besides internal organizational factors, many external contextual factors come into play. This study examined the role of firm size, industry, and duration of ERP system's use in influencing the performance impact of ERP systems through moderating the relationships between antecedent variables, ERP-induced benefits, and improvement in overall organizational performance. Using a sample of 200 participant firms, and structural equation modeling (SEM) analysis, the author confirmed the significant role of business process re-engineering and organizational fit and alignment as antecedents to ERP-induced benefits in information quality, and coordination/integration. Data and information quality was in turn confirmed as a significant predictor of organizational performance. Furthermore, the roles of industry, firm size, and time elapsed were also confirmed as significant moderators to the influence of the antecedent variables on ERP benefits and organizational performance.

Suggested Citation

  • Mohamed Abdalla Nour, 2023. "The Impact of ERP Systems on Organizational Performance: The Role of Antecedents and Moderators," International Journal of Enterprise Information Systems (IJEIS), IGI Global, vol. 19(1), pages 1-29, January.
    • Handle: RePEc:igg:jeis00:v:19:y:2023:i:1:p:1-29
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJEIS.329960
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Elbashir, Mohamed Z. & Collier, Philip A. & Davern, Michael J., 2008. "Measuring the effects of business intelligence systems: The relationship between business process and organizational performance," International Journal of Accounting Information Systems, Elsevier, vol. 9(3), pages 135-153.
    2. Ruben Wahyu Santoso & Hotlan Siagian & Zeplin Jiwa Husada Tarigan & Ferry Jie, 2022. "Assessing the Benefit of Adopting ERP Technology and Practicing Green Supply Chain Management toward Operational Performance: An Evidence from Indonesia," Sustainability, MDPI, vol. 14(9), pages 1-21, April.
    3. Mohamed A. Nour & Samar Mouakket, 2011. "A Classification Framework of Critical Success Factors for ERP Systems Implementation: A Multi-Stakeholder Perspective," International Journal of Enterprise Information Systems (IJEIS), IGI Global, vol. 7(1), pages 56-71, January.
    4. Godwin Banafo Akrong & Yunfei Shao & Ebenezer Owusu, 2021. "Assessing the Impact of System Quality, Information Quality, and Service Quality on Enterprise Resource Planning (ERP) Systems," International Journal of Enterprise Information Systems (IJEIS), IGI Global, vol. 17(4), pages 69-84, October.
    5. Acar, M. Fatih & Tarim, Merve & Zaim, Halil & Zaim, Selim & Delen, Dursun, 2017. "Knowledge management and ERP: Complementary or contradictory?," International Journal of Information Management, Elsevier, vol. 37(6), pages 703-712.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Zabaleta, Mercedes Elena Martínez & Luna, Raúl Enrique Rodríguez, 2023. "Inteligencia empresarial y su rol en la generación de valor en los procesos de negocios," Revista Tendencias, Universidad de Narino, vol. 24(1), pages 226-251, January.
    2. Peters, Matt D. & Wieder, Bernhard & Sutton, Steve G. & Wakefield, James, 2016. "Business intelligence systems use in performance measurement capabilities: Implications for enhanced competitive advantage," International Journal of Accounting Information Systems, Elsevier, vol. 21(C), pages 1-17.
    3. Rikhardsson, Pall & Yigitbasioglu, Ogan, 2018. "Business intelligence & analytics in management accounting research: Status and future focus," International Journal of Accounting Information Systems, Elsevier, vol. 29(C), pages 37-58.
    4. Rosita Capurro & Michele Galeotti & Stefano Garzella, 2018. ""Mondo reale-tradizionale" e "mondo digitale", strategie aziendali e web intelligence: il futuro del controllo e della gestione delle informazioni," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2018(2 Suppl.), pages 83-111.
    5. Oliver KOPF & Daniel HOMOCIANU, 2016. "The Business Intelligence Based Business Process Management Challenge," Informatica Economica, Academy of Economic Studies - Bucharest, Romania, vol. 20(1), pages 7-19.
    6. Aydiner, Arafat Salih & Tatoglu, Ekrem & Bayraktar, Erkan & Zaim, Selim & Delen, Dursun, 2019. "Business analytics and firm performance: The mediating role of business process performance," Journal of Business Research, Elsevier, vol. 96(C), pages 228-237.
    7. Mahdi Salehi, 2011. "A study of the barriers of implementation of accounting information system: Case of listed companies in Tehran Stock Exchange," Journal of Economics and Behavioral Studies, AMH International, vol. 2(2), pages 76-85.
    8. Francesco Capalbo & Adelaide Ippolito & Margherita Smarra & Marco Sorrentino, 2023. "Il ruolo strategico dei Sistemi di Misurazione delle Performance nelle aziende sanitarie. Un caso studio," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2023(1), pages 119-142.
    9. Rita Parmawati & Fadli Mulyadi & Rosyani Rosyani & Suaedi Suaedi & Yunikewaty Yunikewaty, 2023. "The Role of Environmental Education and Green Supply Chain Practices in Achieving Sustainable Development: Evidence from Indonesia," International Journal of Energy Economics and Policy, Econjournals, vol. 13(1), pages 421-430, January.
    10. Davern, Michael J. & Wilkin, Carla L., 2010. "Towards an integrated view of IT value measurement," International Journal of Accounting Information Systems, Elsevier, vol. 11(1), pages 42-60.
    11. Ahmed Saleh Al-Matari & Rozita Amiruddin & Khairul Azman Aziz & Mohammed A. Al-Sharafi, 2022. "The Impact of Dynamic Accounting Information System on Organizational Resilience: The Mediating Role of Business Processes Capabilities," Sustainability, MDPI, vol. 14(9), pages 1-22, April.
    12. Ashrafi, Amir & Zare Ravasan, Ahad & Trkman, Peter & Afshari, Samira, 2019. "The role of business analytics capabilities in bolstering firms’ agility and performance," International Journal of Information Management, Elsevier, vol. 47(C), pages 1-15.
    13. Mayank Kejriwal & Pedro Szekely, 2019. "myDIG: Personalized Illicit Domain-Specific Knowledge Discovery with No Programming," Future Internet, MDPI, vol. 11(3), pages 1-23, March.
    14. Farzad Tarhani & Omid Zare Ameli, 2016. "Business Intelligence Application Model in Hedge Funds Supporting Knowledge-Based Companies," Modern Applied Science, Canadian Center of Science and Education, vol. 10(12), pages 137-137, December.
    15. Waranpong Boonsiritomachai & G. Michael McGrath & Stephen Burgess, 2016. "Exploring business intelligence and its depth of maturity in Thai SMEs," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1220663-122, December.
    16. Mohammad Reza Seddigh & Sajjad Shokouhyar & Fatemeh Loghmani, 2023. "Approaching towards sustainable supply chain under the spotlight of business intelligence," Annals of Operations Research, Springer, vol. 324(1), pages 937-970, May.
    17. Laura Barna & Bogdan Ionescu, 2021. "The Impact Of Accounting Information Systems On Understanding Business Processes," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(1), pages 164-170, July.
    18. Acheampong Owusu, 2017. "Business intelligence systems and bank performance in Ghana: The balanced scorecard approach," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1364056-136, January.
    19. Dow, Kevin E. & Watson, Marcia Weidenmier & Shea, Vincent J., 2017. "Riding the waves of technology through the decades: The relation between industry-level information technology intensity and the cost of equity capital," International Journal of Accounting Information Systems, Elsevier, vol. 25(C), pages 18-28.
    20. Fábio Albuquerque & Paula Gomes Dos Santos, 2023. "Recent Trends in Accounting and Information System Research: A Literature Review Using Textual Analysis Tools," FinTech, MDPI, vol. 2(2), pages 1-27, April.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jeis00:v:19:y:2023:i:1:p:1-29. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.