The Role of Expectation Management in Value Creation: A Case Study on Municipal Managers’ Experiences with Offering Supported Housing
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- Stephen P. Osborne, 2018. "From public service-dominant logic to public service logic: are public service organizations capable of co-production and value co-creation?," Public Management Review, Taylor & Francis Journals, vol. 20(2), pages 225-231, February.
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Keywords
public service logic; co-creation; case study; social services; vulnerable service users;All these keywords.
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