IDEAS home Printed from https://ideas.repec.org/a/gam/jadmsc/v14y2024i4p74-d1372193.html
   My bibliography  Save this article

Empirical Examination of the Relationship between Supply Chain Effectiveness and a Company’s Overall Success

Author

Listed:
  • Prashanth Nagendra Bharadwaj

    (Eberly College of Business, Indiana University of Pennsylvania (IUP), Indiana, PA 15705, USA)

Abstract

The relationship between the effective management of supply chains and overall organizational success is not fully explained in the literature. The differences in the effectiveness of supply chains as well as the corporate social responsibility (CSR) of supply chain companies in North America, Europe, and Asia Pacific are not broadly studied. This article attempts to bridge that gap in the literature using data from the Gartner Supply Chain Group, Brand Finance, American Consumer Satisfaction Index, and Bloomberg Finance. Pertinent statistical tools including multiple regression, ANOVA, t -tests, and chi-square tests were utilized in the study. SCM top performers were found to have higher customer satisfaction than their industry counterparts; supply chain variables used currently do not have a statistically significant impact on the overall success of those companies; North American companies have experienced significantly higher supply chain effectiveness than their counterparts in Europe and Asia Pacific; and European supply chain companies are significantly ahead of companies in America and Asia in the area of CSR. The findings can help managers in companies to benchmark with their global peers. The main contribution of this research is that it demonstrates the value of supply chain effectiveness while underscoring the need for further research to link supply chain effectiveness with organizational performance. Supply chain managers need to explore operational or internal process metrics that have a more significant impact on overall company success.

Suggested Citation

  • Prashanth Nagendra Bharadwaj, 2024. "Empirical Examination of the Relationship between Supply Chain Effectiveness and a Company’s Overall Success," Administrative Sciences, MDPI, vol. 14(4), pages 1-25, April.
  • Handle: RePEc:gam:jadmsc:v:14:y:2024:i:4:p:74-:d:1372193
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2076-3387/14/4/74/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2076-3387/14/4/74/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Thi Le Hoa Vo & Thi Lan Anh Nguyen, 2017. "CSR collaboration in multi-level supply chains: a conceptual model," Post-Print halshs-01746053, HAL.
    2. Ying Luo & Qiang Wei & Xinyu Gou & Dai Dai & Yiran Zhou, 2021. "Sharing Logistics Service Supply Chain with Revenue-Sharing vs. Cost-Sharing Contracts," Mathematical Problems in Engineering, Hindawi, vol. 2021, pages 1-31, January.
    3. Sri Yogi Kottala & Kotzab Herbert, 2019. "An empirical investigation of supply chain operations reference model practices and supply chain performance," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 69(9), pages 1925-1954, June.
    4. Carlos Sakuramoto & Luiz Carlos Di Serio & Alexandre de Vicente Bittar, 2019. "Impact of supply chain on the competitiveness of the automotive industry," RAUSP Management Journal, Emerald Group Publishing Limited, vol. 54(2), pages 205-225, February.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Niyazudeen Kamarudeen & Balan Sundarakani & Ioannis Manikas, 2020. "An Assessment of the Dubai Metro Service’s Performance Using SCOR Model and ARENA Simulation," FIIB Business Review, , vol. 9(3), pages 167-180, September.
    2. Guanqiao Pan & Hongchao Jiang & Qianhui Jin & Tianyi Zhao & Jiajun Wang & Li Wang, 2021. "Study on the Sharing Transportation Based on Game Theory," Sustainability, MDPI, vol. 13(16), pages 1-28, August.
    3. Boyi Zhang & Shaojian Qu, 2023. "Green Supply Chain Game: Decision-Making and Coordination Mechanism Design," Sustainability, MDPI, vol. 15(21), pages 1-25, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jadmsc:v:14:y:2024:i:4:p:74-:d:1372193. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.