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The Impact Of Quality Management(Qm) On Job Satisfaction Across Knowledge Sharing As A Moderating Variable In Greater Amman Governorate

Author

Listed:
  • Moayyad AL-FAWAEER

    (Collage of Business, Al - Zaytoonah University of Jordan, Jordan)

  • Mousa KHAIREDDIN

    (Khawarizmi University Technical College, Jordan)

Abstract

The study analyses the impact of quality management (QM) on Job Satisfaction in Greater Amman Governorate and verifies the role of Knowledge sharing as a moderating variable on this impact. A simple random sample of 242 middle managers was selected. A questionnaire was developed and distributed to participants; 207 valid questionnaires were retrieved, at a 85.53% response rate. The subsequent statistical analysis of the collected data used both SPSS and AMOS computer programmes. The study based on the data analysis revealed that QM has a marked impact on job satisfaction and that knowledge sharing plays a significant role as a moderator in this impact.

Suggested Citation

  • Moayyad AL-FAWAEER & Mousa KHAIREDDIN, 2020. "The Impact Of Quality Management(Qm) On Job Satisfaction Across Knowledge Sharing As A Moderating Variable In Greater Amman Governorate," CrossCultural Management Journal, Fundația Română pentru Inteligența Afacerii, Editorial Department, issue 1, pages 7-16, July.
  • Handle: RePEc:cmj:journl:y:2020:i:1:p:7-16
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    References listed on IDEAS

    as
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    6. Donna Brown & Steven McIntosh, 2003. "Job satisfaction in the low wage service sector," Applied Economics, Taylor & Francis Journals, vol. 35(10), pages 1241-1254.
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