Mamoun Akroush

Personal Details

First Name:	Mamoun
Middle Name:	N.
Last Name:	Akroush
Suffix:
RePEc Short-ID:	pak65
	[This author has chosen not to make the email address public]

Citations

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Articles

1. Mohammed T. Nuseir & Mamoun N. Akroush & Bushra K. Mahadin & Abdullah Q. Bataineh, 2010. "The effect of e-service quality on customers' satisfaction in banks operating in Jordan: an empirical investigation of customers' perspectives," International Journal of Services, Economics and Management, Inderscience Enterprises Ltd, vol. 2(1), pages 80-108.

   Cited by:

   1. Ajimon George & G.S. Gireesh Kumar, 2015. "Validation of a Scale for Measuring Problems in Internet Banking and their Effect on Customer Satisfaction," Vision, , vol. 19(4), pages 312-323, December.
   2. Ajimon George & G.S. Gireesh Kumar, 2013. "Antecedents of Customer Satisfaction In Internet Banking: Technology Acceptance Model (TAM) Redefined," Global Business Review, International Management Institute, vol. 14(4), pages 627-638, December.
   3. Vivek Agrawal & Nitin Seth & Jitendra Kumar Dixit, 2022. "A combined AHP–TOPSIS–DEMATEL approach for evaluating success factors of e-service quality: an experience from Indian banking industry," Electronic Commerce Research, Springer, vol. 22(3), pages 715-747, September.

2. Mamoun N. Akroush, 2008. "Exploring the mediation effect of service quality implementation on the relationship between service quality and performance in the banking industry in Jordan," Global Business and Economics Review, Inderscience Enterprises Ltd, vol. 10(1), pages 98-122.

   Cited by:

   1. Anita Ciunova-Shuleska & Nikolina Palamidovska & Marija Grishin, 2013. "An empirical assessment of service quality in the context of travel agencies in the Republic of Macedonia," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 25(1), pages 21-36.
   2. Shamima Aktar & Md. Abdul Latif Mahmud, 2022. "Examining the Customer Satisfaction Regarding Service Quality of Mercantile Bank Limited," Noble International Journal of Business and Management Research, Noble Academic Publsiher, vol. 6(1), pages 17-24, March.

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