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Content
2014
- 37-61 Factors in the Acceptance of Enterprise Content Management Systems
In: Enterprise Content Management in Information Systems Research
by Laurent Wiltzius & Alexander Simons & Stefan Seidel & Jan vom Brocke
- 37-64 Strange Bedfellows No More: Researching Business Process Outsourcing and Dynamic Innovation
In: Information Systems Outsourcing
by Mary C. Lacity & Leslie P. Willcocks
- 39-54 Information Systems Integration in the Cloud: Scenarios, Challenges and Technology Trends
In: Future Business Software
by Michael Kleeberg & Christian Zirpins & Holger Kirchner
- 41-48 Electronic Online Marking of Software Assignments
In: Software Engineering Education for a Global E-Service Economy
by Gary Hill & Scott Turner
- 45-60 Business Process Approaches
In: Process Management
by Nadja Damij & Talib Damij
- 45-88 Comparing Smart and Digital City: Initiatives and Strategies in Amsterdam and Genoa. Are They Digital and/or Smart?
In: Smart City
by Renata Paola Dameri
- 47-64 Information Technology (IT) Security in Small and Medium Enterprises (SMEs)
In: Information Systems for Small and Medium-sized Enterprises
by Michael W. Kimwele
- 49-55 Learning in the Context of an Ambient Assisted Living Apartment: Including Methods of Serious Gaming
In: Software Engineering Education for a Global E-Service Economy
by Sven Leonhardt & Stephan Kassel & Anne Randow & Tobias Teich
- 53-100 Real-Time Performance Measurement in Manufacturing
In: A Reference Architecture for Real-Time Performance Measurement
by Sachin Karadgi
- 55-66 Process on Demand: Planning and Control of Adaptive Business Processes
In: Future Business Software
by Thomas Feld & Michael Hoffmann
- 57-81 Towards a New Understanding of the e-Business Strategic Process: The Rise of a Dynamic Interaction-Based Approach
In: Handbook of Strategic e-Business Management
by Reimer Ivang
- 59-64 Encouraging Transformational Learning and Reflective Practice with 2nd Year IT Students Using a Skills Inventory
In: Software Engineering Education for a Global E-Service Economy
by Clive C. H. Rosen
- 61-83 Process Analysis
In: Process Management
by Nadja Damij & Talib Damij
- 61-87 The Co-evolution of Organization, Technology and Personality
In: Mobile Computer Usability
by Gamel O. Wiredu
- 63-74 Rhetorical Challenges and Concerns in Enterprise Content Management
In: Enterprise Content Management in Information Systems Research
by Dave Clark
- 65-71 Social Demand-Oriented Education Model for Software Engineering
In: Software Engineering Education for a Global E-Service Economy
by Shu Liu & Lina Zhou & Peijun Ma & Dong Li & Shengchun Deng
- 67-80 Towards Security Solutions for Emergent Business Software
In: Future Business Software
by Rachid El Bansarkhani & Sascha Hauke & Johannes Buchmann
- 67-88 Client Satisfaction Versus Profitability: An Empirical Analysis of the Impact of Formal Controls in Strategic Outsourcing Contracts
In: Information Systems Outsourcing
by Nishtha Langer & Deepa Mani & Kannan Srikanth
- 67-96 Enterprise Architecture for Small and Medium-Sized Enterprises: A Starting Point for Bringing EA to SMEs, Based on Adoption Models
In: Information Systems for Small and Medium-sized Enterprises
by Maxime Bernaert & Geert Poels & Monique Snoeck & Manu Backer
- 73-82 Innovation and Practice of Engineering-Typed Talents Training Mode
In: Software Engineering Education for a Global E-Service Economy
by Yi Qu & Xue-Qing Li & Ti Zhou & Li-Xin Li
- 75-87 Cultural Values Matter: The Role of Organizational Culture in ECM
In: Enterprise Content Management in Information Systems Research
by Theresa Schmiedel & Jan vom Brocke
- 83-92 Enterprise Oriented Software Engineering Education: A Framework for Employability
In: Software Engineering Education for a Global E-Service Economy
by Gianmario Motta & Daniele Sacco & Linlin You
- 83-92 Agile Methods, Lean Development and the Change of Work in Software Development
In: Future Business Software
by Andreas Boes & Tobias Kämpf
- 83-108 Value Creation and Value Capture Through Internet Business Models
In: Handbook of Strategic e-Business Management
by Francesco D. Sandulli & Antonio Rodríguez-Duarte & Daría C. Sánchez-Fernández
- 85-98 Knowledge Management
In: Process Management
by Nadja Damij & Talib Damij
- 89-99 Smart, Smarter, Smartest: Redefining Our Cities
In: Smart City
by Claire Thorne & Catherine Griffiths
- 89-111 Mobile Learning and Computing in the British NHS
In: Mobile Computer Usability
by Gamel O. Wiredu
- 89-114 The Post-Crisis Outsourcing Relationship: Building Institutional Trust, Technology and Regulatory Controls
In: Information Systems Outsourcing
by Wendy Currie & Daniel Gozman
- 91-107 Strategy Development for Enterprise Content Management
In: Enterprise Content Management in Information Systems Research
by Martin Smits & Ramon O’Callaghan
- 93-100 Rethinking the Talents Cultivation Mode of Software Engineering
In: Software Engineering Education for a Global E-Service Economy
by Dongming Chen & Zhiliang Zhu & Dongqi Wang
- 93-104 Agile Software Development: What is Left to Do?
In: Future Business Software
by Joachim Schnitter & Julius Geppert
- 97-121 Assessment of Information Technology Use in Small and Medium-Sized Enterprises: Empirical Investigation in Five Cases
In: Information Systems for Small and Medium-sized Enterprises
by Emre Sezgin & Sevgi Özkan
- 99-112 Simulation
In: Process Management
by Nadja Damij & Talib Damij
- 101-108 An Initiative to Apply the Concept and Philosophy of Industry-Oriented Higher Education to Technician Level Software Programmes
In: Software Engineering Education for a Global E-Service Economy
by Jenny Munnelly & Sharon Feeney & Bing Wu & Matt Hussey & Tom Duff & Pat O’Neill & Robert Burns
- 101-115 Recommendations to Improve the Smartness of a City
In: Smart City
by Elsa Negre & Camille Rosenthal-Sabroux
- 101-124 An Industrial Case Study, Implementation and Evaluation
In: A Reference Architecture for Real-Time Performance Measurement
by Sachin Karadgi
- 105-110 Large-Scale Adoption of Lean and Agile at Software AG
In: Future Business Software
by Gabriele Kampfmann
- 109-115 From the Rise of CDIO (Conceive, Design, Implement and Operate) Process and “Modern Apprenticeship” to Exam the Direction of Reforming the Vocational Education in China
In: Software Engineering Education for a Global E-Service Economy
by MinYing Xu
- 109-124 Critical Success Factors in Enterprise Content Management: Toward a Framework for Readiness Assessment
In: Enterprise Content Management in Information Systems Research
by Andrea Herbst & Alexander Simons & Jan vom Brocke & René Derungs
- 109-138 IT Competence-Enabled Business Performance and Competitive Advantage
In: Handbook of Strategic e-Business Management
by Maria N. Pérez-Aróstegui & Francisco J. Martínez-López
- 111-116 SAP’s Road to Agile Software Development
In: Future Business Software
by Jürgen Heymann & Robert Kampfmann
- 113-122 Data Modeling
In: Process Management
by Nadja Damij & Talib Damij
- 113-129 Mobile Foreign Exchange Trading and Computing in a Bahrain Bank
In: Mobile Computer Usability
by Gamel O. Wiredu
- 115-138 Software Outsourcing Decision Aid (SODA): A Requirements Based Decision Support Method and Tool
In: Information Systems Outsourcing
by Tommi Kramer & Armin Heinzl & Michael Eschweiler
- 117-131 Completion and Extension Techniques for Enterprise Software Performance Engineering
In: Future Business Software
by Lucia Happe & Erik Burger & Max Kramer & Andreas Rentschler & Ralf Reussner
- 117-137 The Smart City and the Creation of Local Public Value
In: Smart City
by Federico Fontana
- 119-124 To Cultivate Engineering Leadership of Excellent Undergraduate Students in HIT-NPSS
In: Software Engineering Education for a Global E-Service Economy
by Dong Li & Guo-Xiang Fan & Pei-Jun Ma & Xiao-Fei Xu
- 123-139 ICT Policy to Foster Interorganisational ICT Adoption by SMEs: The Netherlands Goes Digital Case
In: Information Systems for Small and Medium-sized Enterprises
by Marijn G. A. Plomp & Ronald S. Batenburg & Pim Hertog
- 125-127 Conclusions and Future Work
In: A Reference Architecture for Real-Time Performance Measurement
by Sachin Karadgi
- 125-130 Phase 1: Process Identification
In: Process Management
by Nadja Damij & Talib Damij
- 125-132 The Solutions to Strengthening the Construction of Computer Experimental Teaching Faculty
In: Software Engineering Education for a Global E-Service Economy
by Chun He & Hang Lei & Qihua Wang & Xinyuan Gong
- 125-144 Content Management for Advisory Support Information Systems
In: Enterprise Content Management in Information Systems Research
by Joachim Pfister & Gerhard Schwabe
- 131-142 Phase 2: Process Modeling
In: Process Management
by Nadja Damij & Talib Damij
- 131-151 Distributed Activities and Mobile Computing
In: Mobile Computer Usability
by Gamel O. Wiredu
- 133-140 Concentrating on Innovation Education to Facilitate Engineering Education
In: Software Engineering Education for a Global E-Service Economy
by Zufeng Wu & Guobin Zhu & Qihua Wang & Xinyuan Gong
- 139-155 Performance Measurement in the Smart Cities
In: Smart City
by Mara Zuccardi Merli & Elisa Bonollo
- 139-155 Strategic Flexibility in e-Business Adapters and e-Business Start-ups
In: Handbook of Strategic e-Business Management
by Antonio J. Verdú-Jover & Lirios Alós-Simó & José María Gómez-Gras
- 141-146 Student-Centered Course Development of Digital Media Technology
In: Software Engineering Education for a Global E-Service Economy
by Tonghua Su & Peijun Ma & Shengchun Deng & Dong Li & Hujie Huang
- 141-156 Main Factors for ICT Adoption in the Czech SMEs
In: Information Systems for Small and Medium-sized Enterprises
by Klara Antlova
- 141-185 The Emergence of Formal Control Specificity in Information Systems Outsourcing: A Process-View
In: Information Systems Outsourcing
by Thomas L. Huber & Thomas A. Fischer & Laurie Kirsch & Jens Dibbern
- 143-163 Phase 3: Process Improvement and Innovation
In: Process Management
by Nadja Damij & Talib Damij
- 145-161 Make or Buy? Factors that Impact the Adoption of Cloud Computing on the Content Level
In: Enterprise Content Management in Information Systems Research
by Ivo Gonzenbach & Christian Russ & Jan vom Brocke
- 147-151 International Master on Manufacturing Service Ecosystem: A Proposal
In: Software Engineering Education for a Global E-Service Economy
by David Chen & Jean-Paul Bourrieres
- 153-162 Service Science and Scholarship: Experiences from a Pragmatist Perspective
In: Software Engineering Education for a Global E-Service Economy
by Gianluigi Viscusi & Marco Cremaschi & Carlo Batini
- 153-173 The Organizational Personality Perspective on Mobile Computer Usability
In: Mobile Computer Usability
by Gamel O. Wiredu
- 157-166 Adoption of Free/Open Source ERP Software by SMEs
In: Information Systems for Small and Medium-sized Enterprises
by Constantinos J. Stefanou
- 157-182 Empowered Cities? An Analysis of the Structure and Generated Value of the Smart City Ghent
In: Smart City
by Bastiaan Baccarne & Peter Mechant & Dimitri Schuurman
- 157-185 First-Mover Advantage in the Internet-Enabled Market Environment
In: Handbook of Strategic e-Business Management
by Rajan Varadarajan & Manjit S. Yadav & Venkatesh Shankar
- 163-180 Fostering Comparability in Content Management Using Semantic Standardization
In: Enterprise Content Management in Information Systems Research
by Jörg Becker & Tobias Heide & Łukasz Lis
- 165-182 Phase 4: System Development
In: Process Management
by Nadja Damij & Talib Damij
- 169-197 Customer Relationship Management System a Case Study on Small-Medium-Sized Companies in North Germany
In: Information Systems for Small and Medium-sized Enterprises
by C. Malte Menzel & Torsten Reiners
- 183-185 Phase 5: Maintenance
In: Process Management
by Nadja Damij & Talib Damij
- 183-192 Environmental Sustainable Fleet Planning in B2C e-Commerce Urban Distribution Networks
In: Smart City
by Francesco Carrabs & Raffaele Cerulli & Anna Sciomachen
- 183-197 The Knowledge Garden and Content Management at J.D. Edwards
In: Enterprise Content Management in Information Systems Research
by Judy E. Scott
- 187-203 Case Study 2
In: Process Management
by Nadja Damij & Talib Damij
- 187-207 Can Online Retailers Escape the Law of One Price?
In: Handbook of Strategic e-Business Management
by Francesco D. Sandulli & José Ignacio López-Sánchez
- 187-222 Information System Outsourcing Dynamics: A Case Study as Seen by a Client Boundary Role Person
In: Information Systems Outsourcing
by Ari Heiskanen & Riitta Hekkala & Mike Newman & Merja Eklin
- 193-219 Smart Security: Integrated Systems for Security Policies in Urban Environments
In: Smart City
by Enrico Bella & Francesca Odone & Matteo Corsi & Alberto Sillitti & Ruth Breu
- 199-212 Empirical Study on Differences and Similarities in ERP Usage Amongst European SMEs
In: Information Systems for Small and Medium-sized Enterprises
by Pedro Ruivo & Tiago Oliveira & Björn Johansson & Miguel Neto
- 199-216 Lessons Learned from Implementing Enterprise Content Management at the National Public Administration in Liechtenstein
In: Enterprise Content Management in Information Systems Research
by Alexander Simons & Jan vom Brocke & Sven Lässer & Andrea Herbst
- 211-216 Leveraging Information Systems for Enhanced Product Innovation
In: Handbook of Strategic e-Business Management
by Gordon Burtch & C. Anthony Benedetto & Susan M. Mudambi
- 213-228 ERP Implementation in an SME: A Failure Case
In: Information Systems for Small and Medium-sized Enterprises
by Eli Hustad & Dag H. Olsen
- 217-235 Exploring Two Approaches to Information Management: Two Swedish Municipalities as Examples
In: Enterprise Content Management in Information Systems Research
by Proscovia Svärd
- 217-236 Processes Integration and e-Business in Supply Chain Management
In: Handbook of Strategic e-Business Management
by Beatriz Minguela-Rata & Daniel Arias-Aranda & Marco Opazo-Basáez
- 221-235 The Co-production of Social Innovation Social innovation : The Case of Living Lab Living Lab
In: Smart City
by Anna Cossetta & Mauro Palumbo
- 223-243 Managing Knowledge Transfer in Software-Maintenance Outsourcing Transitions: A System-Dynamics Perspective
In: Information Systems Outsourcing
by Oliver Krancher & Jens Dibbern
- 229-244 Understanding Marketing Information Systems from the Perspective of SMEs: Reviewing the Literature
In: Information Systems for Small and Medium-sized Enterprises
by Canan Eryigit
- 237-254 Creating Business Value Through e-Business in the Supply Chain
In: Handbook of Strategic e-Business Management
by Paul Humphreys & Brian Fynes & Frank Wiengarten
- 237-254 Conceptual Modeling of Electronic Content and Documents in ECM Systems Design: Results from a Modeling Project at Hoval
In: Enterprise Content Management in Information Systems Research
by Alexander Simons & Jan vom Brocke & Stefan Fleischer & Jörg Becker
- 247-266 The Ability of SMEs to Use Trust in Managing Offshore Activities
In: Information Systems for Small and Medium-sized Enterprises
by Franz Josef Gellert & Hugo Velthuijsen
- 247-272 From Onshore to Offshore of IT Services Outsourcing: History of One Large Australian Organisation’s Journey
In: Information Systems Outsourcing
by Julie Fisher & Rudy Hirschheim & Robert Jacobs & Ashley Lazaro
- 255-277 Justifying ECM Investments with the Return on Process Transformation: The Case of an ECM-Driven Transformation of Sales Processes at Hilti Corporation
In: Enterprise Content Management in Information Systems Research
by Jan vom Brocke & Christian Sonnenberg & Christian Buddendick
- 255-279 Issues in the Design and Evaluation of e-Supply Chains
In: Handbook of Strategic e-Business Management
by Muriati Mukhtar
- 267-288 Exploring Knowledge Capabilities in SMEs: Cases in Five Irish Software SMEs
In: Information Systems for Small and Medium-sized Enterprises
by Ciara Heavin & Frederic Adam
- 273-287 Towards Understanding Knowledge Integration in Multi-Sourcing Engagements
In: Information Systems Outsourcing
by Xiaowei Jin & Julia Kotlarsky & Ilan Oshri
- 281-305 Linking ERP and e-Business to a Framework of an Integrated e-Supply Chain
In: Handbook of Strategic e-Business Management
by Mahesh Srinivasan & Asoke Dey
- 289-309 Business Agility and Flexibility in Enterprise Service-Based Information Systems: Application to PLM Systems
In: Information Systems for Small and Medium-sized Enterprises
by Safa Hachani & Hervé Verjus & Lilia Gzara
- 289-312 Who Is the Favored Bride? Challenges in Switching to a Multi-vendor Offshoring Strategy
In: Information Systems Outsourcing
by Martin Wiener & Carol S. Saunders
- 309-324 Strategic Marketing and e-Business
In: Handbook of Strategic e-Business Management
by John M. Rudd & Neil Shepherd & Nick Lee
- 313-335 Open Innovation in SMEs: Prospects and Challenges
In: Information Systems for Small and Medium-sized Enterprises
by Hakikur Rahman & Isabel Ramos
- 313-345 Understanding the Role of Organizational Integration in Developing and Operating Software-as-a-Service
In: Information Systems Outsourcing
by Sebastian Stuckenberg & Thomas Kude & Armin Heinzl
- 325-346 A Model of Online Consumer Behavior
In: Handbook of Strategic e-Business Management
by Michel Laroche & Marie-Odile Richard
- 337-350 Government Support to Information Systems Innovation in Small and Medium Enterprises
In: Information Systems for Small and Medium-sized Enterprises
by Vega Arturo & Chiasson Mike
- 347-370 Online Consumption Motivations: An Integrated Theoretical Delimitation and Refinement Based on Qualitative Analyses
In: Handbook of Strategic e-Business Management
by Francisco J. Martínez-López & Cintia Pla-García & Juan Carlos Gázquez-Abad & Inma Rodríguez-Ardura
- 349-368 The Development of IT Service Quality Standards in China
In: Information Systems Outsourcing
by Mike Gallivan & Chen Tao
- 353-373 Forums and Blogs and Wikis, Oh My!—An Analysis of On-Line Sources of Support for End-User Development
In: Information Systems for Small and Medium-sized Enterprises
by Henri Korvela
- 369-394 Moving up the Global Value Chain: The Case of Chinese IT Service Firms
In: Information Systems Outsourcing
by Ning Su
- 371-402 The Concept of Flow in Online Consumer Behavior
In: Handbook of Strategic e-Business Management
by Irene Esteban-Millat & Francisco J. Martínez-López & David Luna & Inma Rodríguez-Ardura
- 375-398 Internet Technologies to Support SMEs’ Growth in New Markets
In: Information Systems for Small and Medium-sized Enterprises
by Cerquitelli Tania & Chianese Stefano & Ferrero Merlino Chiara & Raimondi Francesca & Scapeccia Giuseppe & Spagnuolo Michele & Zolotukhina Irina
- 397-429 The Impact of Impact Sourcing: Framing a Research Agenda
In: Information Systems Outsourcing
by Erran Carmel & Mary C. Lacity & Andrew Doty
- 403-431 Research on the Use, Characteristics, and Impact of e-Commerce Product Recommendation Agents: A Review and Update for 2007–2012
In: Handbook of Strategic e-Business Management
by Bo Xiao & Izak Benbasat
- 431-449 Corporate Social Responsibility in Global IT Outsourcing: A Case Study of Inter-firm Collaboration
In: Information Systems Outsourcing
by Ron Babin & Brian Nicholson
- 433-466 An Evolutionary Approach to e-Tailing: Implications for Practitioners
In: Handbook of Strategic e-Business Management
by David E. Williams
- 451-476 Social Capital: A Framework for Studying IT Outsourcing
In: Information Systems Outsourcing
by Beena George & Rudy Hirschheim & Bandula Jayatilaka & Madhu Das
- 467-487 The Role of e-Commerce in Multi-Channel Marketing Strategy
In: Handbook of Strategic e-Business Management
by James R. Brown & Rajiv P. Dant
- 479-500 New Capabilities: Can IT Vendors Leverage Crowdsourcing?
In: Information Systems Outsourcing
by Dorit Nevo & Julia Kotlarsky & Saggi Nevo
- 489-522 Pricing Strategies in the Electronic Marketplace
In: Handbook of Strategic e-Business Management
by Jihui Chen
- 501-515 A Business Ecosystem Perspective on Open Platforms and Outsourcing Relationships: A Software Industry Case Study
In: Information Systems Outsourcing
by Michael D. Frutiger & Sandra A. Slaughter & Sridhar Narasimhan
- 523-564 An Integrated Review of the Efficacy of Internet Advertising: Concrete Approaches to the Banner Ad Format and the Context of Social Networks
In: Handbook of Strategic e-Business Management
by Francisco Rejón-Guardia & Francisco J. Martínez-López
- 565-586 Online Advertising Intrusiveness and Consumers’ Avoidance Behaviors
In: Handbook of Strategic e-Business Management
by Francisco Rejón-Guardia & Francisco J. Martínez-López
- 589-604 e-HRM: A Catalyst for Changing the HR Function?
In: Handbook of Strategic e-Business Management
by Emma Parry
- 605-632 Research Approaches in e-HRM: Categorisation and Analysis
In: Handbook of Strategic e-Business Management
by Stefan Strohmeier
- 633-653 e-HRM Research and Practice: Facing the Challenges Ahead
In: Handbook of Strategic e-Business Management
by Huub Ruël & Tanya Bondarouk
- 657-685 Knowledge Management Alignment Strategies for Organizations and e-Businesses
In: Handbook of Strategic e-Business Management
by Deborah E. Swain & Jean-Pierre Booto Ekionea
- 687-705 Information Systems Outsourcing, the Umbrella Term for e-Business Strategic Management Sourcing: Service Comparison
In: Handbook of Strategic e-Business Management
by Ricardo Martins & Tiago Oliveira
- 707-733 Organizational Websites Need Developmental Guidelines
In: Handbook of Strategic e-Business Management
by Abeer A. Al-Hassan & Edgar H. Sibley
- 735-748 Enhancing Knowledge Marketplaces Through the Theory of Knowledge Measurement
In: Handbook of Strategic e-Business Management
by David G. Schwartz
- 751-766 Web 2.0 and Digital Business Models
In: Handbook of Strategic e-Business Management
by Bernd W. Wirtz & Linda Mory & Robert Piehler
- 767-784 Rethinking Social CRM Design: A Service-Dominant Logic Perspective
In: Handbook of Strategic e-Business Management
by Hong-Mei Chen & Stephen L. Vargo
- 785-819 e-Novation: A Platform for Innovation in the Digital Economy
In: Handbook of Strategic e-Business Management
by Hugh M. Pattinson
- 821-839 The Pervasive Influence of Electronic Word of Mouth (eWOM) on Today’s Social Consumer
In: Handbook of Strategic e-Business Management
by Francisco Rejón-Guardia & Francisco J. Martínez-López
- 841-862 Qualitative Analysis of Online Communities to Support International Business Decisions
In: Handbook of Strategic e-Business Management
by Rudolf R. Sinkovics & Elfriede Penz & Francisco Jose Molina-Castillo
- 865-887 Ethics in e-Business: Emerging Issues and Enduring Themes
In: Handbook of Strategic e-Business Management
by Daniel E. Palmer & Mary Lyn Stoll
- 889-906 eImage: Elements and Effects of Positive Organizational Online Identity
In: Handbook of Strategic e-Business Management
by Steven Walczak & Dawn G. Gregg & Gary L. Borkan & Michael A. Erskine
- 907-933 Online Complaint Communication Strategy: An Integrated Management Framework for e-Businesses
In: Handbook of Strategic e-Business Management
by Jan Breitsohl & Marwan Khammash & Gareth Griffiths
- 935-956 Developing and Validating a Multi-Criteria Model to Evaluate Mobile Service Quality
In: Handbook of Strategic e-Business Management
by Emmanouil Stiakakis & Konstantinos Petridis
- 957-975 Corporate Disclosure Strategies on Company Websites: Reviewing Opportunistic Practices
In: Handbook of Strategic e-Business Management
by Encarna Guillamón-Saorín & Francisco J. Martínez-López
2013
2012