Content
October 2012, Volume 14, Issue 4
- 670-684 Appointment Scheduling Under Patient No-Shows and Service Interruptions
by Jianzhe Luo & Vidyadhar G. Kulkarni & Serhan Ziya - 685-699 Fee-for-Service Contracts in Pharmaceutical Distribution Supply Chains: Design, Analysis, and Management
by Hui Zhao & Chuanhui Xiong & Srinagesh Gavirneni & Adam Fein
July 2012, Volume 14, Issue 3
- 355-370 Markdown Pricing with Unknown Fraction of Strategic Customers
by Adam J. Mersereau & Dan Zhang - 371-385 The Value of Product Variety When Selling to Strategic Consumers
by Ali K. Parlaktürk - 386-401 Robust Design and Control of Call Centers with Flexible Interactive Voice Response Systems
by Tolga Tezcan & Banafsheh Behzad - 402-413 Service-Level Variability of Inbound Call Centers
by Alex Roubos & Ger Koole & Raik Stolletz - 414-422 Single-Stage Approximations for Optimal Policies in Serial Inventory Systems with Nonstationary Demand
by Kevin H. Shang - 423-440 The Impact of Airline Flight Schedules on Flight Delays
by Vinayak Deshpande & Mazhar Arıkan - 441-454 A Computational Approach to the Real Option Management of Network Contracts for Natural Gas Pipeline Transport Capacity
by Nicola Secomandi & Mulan X. Wang - 455-471 Seasonal Energy Storage Operations with Limited Flexibility: The Price-Adjusted Rolling Intrinsic Policy
by Owen Q. Wu & Derek D. Wang & Zhenwei Qin - 472-484 A Multiordering Newsvendor Model with Dynamic Forecast Evolution
by Tong Wang & Atalay Atasu & Mümin Kurtuluş
April 2012, Volume 14, Issue 2
- 166-169 What Is Interesting in Operations Management?
by Gérard P. Cachon - 170-185 Capacity Planning in the Semiconductor Industry: Dual-Mode Procurement with Options
by Chen Peng & Feryal Erhun & Erik F. Hertzler & Karl G. Kempf - 186-201 Operational Compliance Levers, Environmental Performance, and Firm Performance Under Cap and Trade Regulation
by James Kroes & Ravi Subramanian & Ramanath Subramanyam - 202-217 Using a Dual-Sourcing Option in the Presence of Asymmetric Information About Supplier Reliability: Competition vs. Diversification
by Zhibin (Ben) Yang & Göker Aydın & Volodymyr Babich & Damian R. Beil - 218-230 Are Reservations Recommended?
by Alexei Alexandrov & Martin A. Lariviere - 231-244 Optimizing Organic Waste to Energy Operations
by Baris Ata & Deishin Lee & Mustafa H. Tongarlak - 245-261 Unit-Contingent Power Purchase Agreement and Asymmetric Information About Plant Outage
by Owen Q. Wu & Volodymyr Babich - 262-278 The Impact of Dependent Service Times on Large-Scale Service Systems
by Guodong Pang & Ward Whitt - 279-289 Optimal Algorithms for Assortment Selection Under Ranking-Based Consumer Choice Models
by Dorothee Honhon & Sreelata Jonnalagedda & Xiajun Amy Pan - 290-300 In-Season Transshipments Among Competitive Retailers
by Nagihan Çömez & Kathryn E. Stecke & Metin Çakanyildirim - 301-314 Managing Opportunistic Supplier Product Adulteration: Deferred Payments, Inspection, and Combined Mechanisms
by Volodymyr Babich & Christopher S. Tang - 315-326 Key Factors in the Market for Remanufactured Products
by Ravi Subramanian & Ramanath Subramanyam - 327-343 Supply Chain Dynamics and Channel Efficiency in Durable Product Pricing and Distribution
by Wei-yu Kevin Chiang
January 2012, Volume 14, Issue 1
- 1-6 OM Forum --Some Lessons on Operations Management Model Implementation Drawn from the RAND Fire Project
by Peter J. Kolesar - 7-23 The Impact of Group Purchasing Organizations on Healthcare-Product Supply Chains
by Qiaohai (Joice) Hu & Leroy B. Schwarz & Nelson A. Uhan - 24-41 Capacity Allocation over a Long Horizon: The Return on Turn-and-Earn
by Lauren Xiaoyuan Lu & Martin A. Lariviere - 42-49 Good and Bad News About the ( S , T ) Policy
by Fang Liu & Jing-Sheng Song - 50-65 An Econometric Analysis of Patient Flows in the Cardiac Intensive Care Unit
by Diwas Singh KC & Christian Terwiesch - 66-81 Routing to Manage Resolution and Waiting Time in Call Centers with Heterogeneous Servers
by Vijay Mehrotra & Kevin Ross & Geoff Ryder & Yong-Pin Zhou - 82-98 The Value of Collaborative Forecasting in Supply Chains
by Mümin Kurtuluş & Sezer Ülkü & Beril L. Toktay - 99-114 The Timing of Staffing Decisions in Hospital Operating Rooms: Incorporating Workload Heterogeneity into the Newsvendor Problem
by Biyu He & Franklin Dexter & Alex Macario & Stefanos Zenios - 115-127 Turning Waste into By-Product
by Deishin Lee - 128-144 A Laboratory Investigation of Rank Feedback in Procurement Auctions
by Wedad J. Elmaghraby & Elena Katok & Natalia Santamaría - 145-162 Effect of Traffic on Sales and Conversion Rates of Retail Stores
by Olga Perdikaki & Saravanan Kesavan & Jayashankar M. Swaminathan
October 2011, Volume 13, Issue 4
- 420-438 Inventory Management of Platelets in Hospitals: Optimal Inventory Policy for Perishable Products with Regular and Optional Expedited Replenishments
by Deming Zhou & Lawrence C. Leung & William P. Pierskalla - 439-451 Supplier Diversification Strategies in the Presence of Yield Uncertainty and Buyer Competition
by Sammi Yu Tang & Panos Kouvelis - 452-470 Computing Bid Prices for Revenue Management Under Customer Choice Behavior
by Juan M. Chaneton & Gustavo Vulcano - 471-488 Efficient Funding: Auditing in the Nonprofit Sector
by Natalie Privett & Feryal Erhun - 489-507 How Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods
by Gad Allon & Awi Federgruen & Margaret Pierson - 508-524 Value of Local Cash Reuse: Inventory Models for Medium-Size Depository Institutions Under the New Federal Reserve Policy
by Yunxia Zhu & Milind Dawande & Chelliah Sriskandarajah - 525-533 A Censored-Data Multiperiod Inventory Problem with Newsvendor Demand Distributions
by Arnab Bisi & Maqbool Dada & Surya Tokdar - 534-548 Call Centers with Delay Information: Models and Insights
by Oualid Jouini & Zeynep Akşin & Yves Dallery - 549-563 Pricing Multiple Products with the Multinomial Logit and Nested Logit Models: Concavity and Implications
by Hongmin Li & Woonghee Tim Huh
July 2011, Volume 13, Issue 3
- 281-296 The Newsvendor Problem with Advertising Revenue
by Zhengping Wu & Wanshan Zhu & Pascale Crama - 297-309 Improved Inventory Targets in the Presence of Limited Historical Demand Data
by Alp Akcay & Bahar Biller & Sridhar Tayur - 310-328 Fluid Tasks and Fluid Teams: The Impact of Diversity in Experience and Team Familiarity on Team Performance
by Robert S. Huckman & Bradley R. Staats - 329-346 Herding in Queues with Waiting Costs: Rationality and Regret
by Senthil K. Veeraraghavan & Laurens G. Debo - 347-360 Product Customization and Customer Service Costs: An Empirical Analysis
by Anuj Kumar & Rahul Telang - 361-372 Incentives for Transshipment in a Supply Chain with Decentralized Retailers
by Jing Shao & Harish Krishnan & S. Thomas McCormick - 373-389 Adaptive Appointment Systems with Patient Preferences
by Wen-Ya Wang & Diwakar Gupta - 390-403 Product Variety and Capacity Investments in Congested Production Systems
by Sergio Chayet & Panos Kouvelis & Dennis Z. Yu - 404-417 The Impact of Yield-Dependent Trading Costs on Pricing and Production Planning Under Supply Uncertainty
by Burak Kazaz & Scott Webster
November 2011, Volume 13, Issue 2
- 163-179 Tax-Effective Supply Chain Decisions Under China's Export-Oriented Tax Policies
by Vernon N. Hsu & Kaijie Zhu
May 2011, Volume 13, Issue 2
- 227-243 Optimal Procurement Design in the Presence of Supply Risk
by Aadhaar Chaturvedi & Victor Martínez-de-Albéniz
April 2011, Volume 13, Issue 2
- 209-226 Now Playing: DVD Purchasing for a Multilocation Rental Firm
by Opher Baron & Iman Hajizadeh & Joseph Milner
August 2011, Volume 13, Issue 2
- 261-270 The Role of Component Commonality in Product Assortment Decisions
by Fernando Bernstein & A. Gürhan Kök & Lei Xie
December 2011, Volume 13, Issue 2
- 194-208 Regret in Overbooking and Fare-Class Allocation for Single Leg
by Yingjie Lan & Michael O. Ball & Itir Z. Karaesmen
September 2011, Volume 13, Issue 2
- 146-162 Centralizing Inventory in Supply Chains by Using Shapley Value to Allocate the Profits
by Eda Kemahl{i}ou{g}lu-Ziya & John J. Bartholdi, III
March 2011, Volume 13, Issue 2
- 180-193 Volume Flexibility, Product Flexibility, or Both: The Role of Demand Correlation and Product Substitution
by Manu Goyal & Serguei Netessine
2011, Volume 13, Issue 2
- 145-145 2010 M&SOM Meritorious Service Award
by anonymous - 271-274 MSOM Society Student Paper Competition: Abstracts of 2010 Winners
by anonymous - 275-279 Acknowledgment to Guest Editors and Reviewers (2010)
by Stephen C. Graves - 280-280 Call for Papers--The M&SOM Special Issue on the Environment
by Erica Plambeck & Beril Toktay
June 2011, Volume 13, Issue 2
- 244-260 Pricing Services Subject to Congestion: Charge Per-Use Fees or Sell Subscriptions?
by Gérard P. Cachon & Pnina Feldman
October 2011, Volume 13, Issue 1
- 108-123 Managing Trade-in Programs Based on Product Characteristics and Customer Heterogeneity in Business-to-Business Markets
by Kate J. Li & Duncan K. H. Fong & Susan H. Xu
September 2011, Volume 13, Issue 1
- 58-72 Asymmetric Information and Economies of Scale in Service Contracting
by Mustafa Akan & Bar{i}c{s} Ata & Martin A. Lariviere - 89-107 Strategic Capacity Rationing when Customers Learn
by Qian Liu & Garrett van Ryzin
February 2011, Volume 13, Issue 1
- 53-57 Estimating the Implied Value of the Customer's Waiting Time
by Lawrence W. Robinson & Rachel R. Chen - 73-88 Achieving a Long-Term Service Target with Periodic Demand Signals: A Newsvendor Framework
by Alain Bensoussan & Qi Feng & Suresh P. Sethi
April 2011, Volume 13, Issue 1
- 2-19 Market Heterogeneity and Local Capacity Decisions in Services
by Dennis Campbell & Frances Frei - 35-52 An Improved Dynamic Programming Decomposition Approach for Network Revenue Management
by Dan Zhang
March 2011, Volume 13, Issue 1
- 20-34 Optimal Control of Inventory Systems with Multiple Types of Remanufacturable Products
by Sean X. Zhou & Zhijie Tao & Xiuli Chao - 124-142 Retail Assortment Planning Under Category Captainship
by Mümin Kurtuluc{s} & Alper Nakkas
2011, Volume 13, Issue 1
- 1-1 Call for Nominations--2011 M&SOM Best Paper Award
by anonymous - 143-143 Call for Papers--The M&SOM Special Issue on the Environment
by Erica Plambeck & Beril Toktay - 144-144 Call for Papers--M&SOM Special Issue: Applications of Health-Care Operations Management
by Bruce L. Golden & Abraham (Avi) Seidmann