Content
2009, Volume 11, Issue 1/2
- 1-18 The design of vehicle routes for a third-party logistics service provider using the simulated annealing algorithm
by M. Raj Mohan & P. Shahabudeen & G. Kannan - 19-42 The relative technical efficiency of European transportation systems concerning air transport and railways
by Ville-Veikko Savolainen & Olli-Pekka Hilmola - 43-71 Development and analysis of scheduling decision rules for a dynamic flexible job shop production system: a simulation study
by V. Vinod & R. Sridharan - 72-95 Analysing the performance of supply chain designs
by A. Senthil Kumar & R. Jeyapaul & A. Noorul Haq - 96-133 Performance value analysis for the justification of the leagile supply chain
by Gunjan Soni & Rambabu Kodali - 134-151 The inventory management systems of a production unit and some academic institutions: a comparative study
by Sharif - 152-169 A metaheuristics-based decision support system for the performance measurement of reverse supply chain management
by G. Kannan
2008, Volume 10, Issue 4
- 305-317 Country-level business performance and policy asymmetries in the UK
by Anthony Plumridge & Don J. Webber & Martin Boddy & John Hudson - 318-343 Deregulation and productivity growth: a study of the Indian commercial banking industry
by Tianshu Zhao & Barbara Casu & Alessandra Ferrari - 344-365 Parametric and nonparametric Malmquist productivity decomposition: a case study of European commercial banks
by Ozlem Olgu & Thomas G. Weyman-Jones - 366-373 Measuring productivity under different incentive structures
by Rowena Jacobs & Vania Sena - 374-390 Global productivity growth from 1980–2000: a regional view using the Malmquist total factor productivity index
by Muhideen B. Adesokan - 391-411 Productivity growth and structural changes in a partially liberalised market: a distance function approach
by Meryem Duygun Fethi & Peter M. Jackson & Thomas G. Weyman-Jones - 412-433 The perceived fairness and efficiency of used car markets
by Pingjun Jiang
2008, Volume 10, Issue 2/3
- 136-173 New contents and perspectives in the risk analysis of enterprises
by Greta Falavigna - 174-190 Risk insolvency predictive model maximum expected utility
by Daria Marassi & Valetino Pediroda - 191-201 Synthetic indicator model of dynamism
by Antonella De Arca - 202-230 An analysis of the key-variables of default risk using complex systems
by Greta Falavigna - 231-268 A database for the analysis of experiments on enterprise insolvency risks: the case of DB COMPLEX
by Vincenzo Certo - 269-299 A rating model simulation for risk analysis
by Greta Falavigna
2008, Volume 10, Issue 1
- 1-16 Performance measures, managerial practices and manufacturing technologies in Japanese manufacturing firms: state-of-the-art
by Ahmed Abdel-Maksoud & Takayuki Asada & Masaru Nakagawa - 17-29 Factors adversely influencing retail patronage: an empirical investigation in the USA
by Michael J. Dotson & Dinesh S. Dave - 30-38 Would various benchmark measurements affect abnormal return performances of IPO? Evidence from Taiwan's IPO market
by Ming-Yuan Leon Li - 39-56 High-tech based ventures' survival after environmental jolts in Korea: the role of tangible versus intangible resource buffers
by Sooduck Chang & Hyunsuk Lee & Donna Kelley - 57-85 Measuring performance of Indian banks: an application Data Envelopment Analysis
by Roma Mitra Debnath & Ravi Shankar - 86-98 The impacts of performance measurement on the quality of working life
by Juhani Ukko & Jarkko Tenhunen & Hannu Rantanen - 99-107 Scale and efficiency in the provision of local government services
by Mark Burridge - 108-132 The strategic management of operations system performance
by Edson Pinheiro de Lima & Sergio E. Gouvea da Costa & Jannis J. Angelis
2007, Volume 9, Issue 4
- 363-379 Public sector performance improvement through private sector management practices: a satisfactory solution?
by Abby Ghobadian & David Gallear & Howard Viney & Nicholas O'Regan - 380-405 The relationships between quality, innovation and business performance: an empirical study
by Daniel I. Prajogo & Pervaiz K. Ahmed - 406-418 Reputation performance: a portfolio selection approach
by Andreas Andrikopoulos & Epaminondas Koronis - 419-433 Leadership and its impact on the use of process technologies and management practices in the manufacturing sector
by Nicholas O'Regan & Abby Ghobadian - 434-452 Research and development resourcing when faced with fundamental market dynamics
by Jonathan D. Moizer & Mike Towler - 453-469 The ethical landscape of outsourcing performance
by Lorice Stainer & Susan Grey - 470-471 Book Review: Change Management: Altering Mindsets in a Global Context
by Alan Stainer
2007, Volume 9, Issue 3
- 259-277 Native American business strategy: a survey of northwest US firms
by Daniel Stewart & Robert G. Schwartz - 278-286 A comparison of indigenous and non-indigenous enterprise in the Canadian sub-Arctic
by Leo-Paul Dana - 287-300 Business strategies of the eastern Sami in the Russian Sapmi
by Helena Ruotsala - 301-326 Changing business strategies of reindeer husbandry in Finland
by Hannu I. Heikkinen - 327-337 Business strategies for indigenous Australians: failure to thrive
by Peter Van Diermen - 338-343 Mahinga kai
by Esther Water & Miranda Cahn - 344-361 Immigrant and indigenous enterprises: similarities and differences
by Sibylle Heilbrunn & Nonna Kushnirovich
2007, Volume 9, Issue 2
- 110-126 Operational performances in manufacturing and service industries: conceptual framework and research agenda
by Alberto Grando & Charles S. Tapiero & Valeria Belvedere - 127-144 Supply chains: measure, evaluation and specific risks
by Jean-Marie Proth - 145-171 Performance measurement systems in after-sales service: an integrated framework
by Paolo Gaiardelli & Nicola Saccani & Lucrezia Songini - 172-187 A wider look at demand fluctuations and its relationship to manufacturing performances: empirical results
by J.L.W. Lo & B. Rabenasolo & A-M. Jolly - 188-205 A simulation model for customer-supplier cooperation in the telecom supply chain
by Jaouher Mahmoudi & Jacques Lamothe & Caroline Thierry - 206-225 Current applications of a reference framework for the supply chain performance measurement
by Sabrina Grimaldi & Carlo Rafele - 226-239 A contribution to performance measurement in the healthcare industry: the industrial point of view
by Jos Schaefers & Jerome Colin & Riad Aggoune & Myriam Kucina - 240-252 Modelling the relationship between local logistics management decisions and overall supply chain performance: a research agenda
by James Stone & Doug Love
2007, Volume 9, Issue 1
- 7-21 Application of computerised maintenance management system coupled with risk management techniques for performance improvement of manufacturing systems
by P. Karuppuswamy & G. Sundararaj & D. Elangovan - 22-42 Measuring the operating efficiency of domestic banks with DEA
by Kuen-Horng Lu & Min-Li Yang & Feng-Kai Hsiao & Hsin-Yi Lin - 43-57 Multifactor performance measure model with an application to printed circuit board industry
by Chuan-Chun Wu - 58-76 An explorative study of established software leaders and their key outsourcing partners
by Sameer Kumar - 77-91 An organisational performance measurement model based on AHP sensitivity analysis
by Cheng-Ru Wu & Che-Wei Chang & Hung-Lung Lin - 92-105 Weighting of performance measures for evaluating government-sponsored research: case study of the Department of Health in Taiwan
by Chin-Tsai Lin & Chang-Tzu Chiang
2006, Volume 8, Issue 4
- 274-289 Balanced benchmarking
by Peter Bogetoft & Jens-Martin Bramsen & Kurt Nielsen - 290-306 Improving efficiency through internal benchmarking
by Sebastian M. Durst & Mario Binder - 307-327 Modelling knowledge production performance of research centres with a focus on triple bottom line benchmarking
by Necmi K. Avkiran - 328-343 Bootstrap results for a measure of market efficiency
by Matthias Staat - 344-367 Data envelopment analysis to the Italian university system: theoretical issues and policy implications
by Tommaso Agasisti & Antonio Dal Bianco
2006, Volume 8, Issue 2/3
- 110-131 A review of performance measurement systems for supply chain management
by Felix T.S. Chan & H.K. Chan & H.J. Qi - 132-151 A performance benchmarking system to support supplier selection
by Henry C.W. Lau & Carman K.M. Lee & George T.S. Ho & K.F. Pun & K.L. Choy - 152-169 A study on the logistics and performance of a real 'virtual enterprise'
by John P.T. Mo & Mingwei Zhou & Julia Anticev & Laszlo Nemes & Martin Jones & William P. Hall - 170-193 Development of an integrated logistics information system for third party logistics facilitators
by K.L. Choy & Stuart C.K. So & Henry C.W. Lau & S.K. Kwok & Felix T.S. Chan - 194-206 Component-based framework of supply chain management for networked manufacturing system
by Jie Zhang & Felix T.S. Chan & Jiajun Wu & Yanhong Li & Dengzhe Ma - 207-228 A KM motivated web-based supply chain simulator: facilitating e-learning for SMEs
by S. Wadhwa & Avneet Saxena & Anil Kumar - 229-245 Performance management: is it enough?
by Ina Freeman - 246-258 Assessing business performance: two models for environmental information
by Cecily Raiborn & Brenda Joyner - 259-269 Failure prediction in New Zealand SMEs: measuring signs of trouble
by Karen Van Peursem & Mike Pratt
2006, Volume 8, Issue 1
- 5-23 Enterprise information system for customer services excellence
by Walter W.C. Chung & Joseph Y.P. Lee - 24-35 Atomic models of closed-loop supply chain in e-business environment
by Yao Weixin - 36-46 E-finance: the CCMP model
by Gewei Ye & Garland Keesling - 47-61 The strategic implications of electronic marketplaces: from commercial transactions to interorganisational supply chain activities
by Sebastien Tran - 62-76 A framework of performance modelling for dynamic strategy
by Walter W.C. Chung & Michael F.S. Chan & Tim S. Leung - 77-92 Setting up e-platforms for collaboration in SME contexts
by Rosanna Fornasiero & Andrea Zangiacomi - 93-106 E-forecasting: challenges and opportunities
by Konstantinos Nikolopoulos & Kostas S. Metaxiotis & Vassilis Assimakopoulos
2005, Volume 7, Issue 4
- 352-369 In search of value-creating activities: an empirical study
by Tom Wingren - 370-380 Logistics network structure and design for a closed-loop supply chain in e-commerce
by Weixin Yao - 381-390 Industry performance gradient indexes and market entrance: an empirical tool for market researchers
by Michael J. Hicks - 391-408 The evaluation of management competitiveness for Taiwan and Southeast Asian countries
by Wann-Yih Wu & Chia-Ying Li & Ya-Jung Wu - 409-425 The effects of an MNC subsidiary's integration and local responsiveness on its performance: an empirical study of Taiwanese enterprises' subsidiaries
by Cher-Hung Tseng & Yeun-Wen Chang - 426-443 The impact of strategic alliances on shareholder wealth: the role of growth opportunity
by Hsu-Huei Huang & Min-Lee Chan - 444-463 Commercial banks' performance in Taiwan
by Yu-cheng Chen & Ling Sun & Chih-wei Peng - 464-482 Exploring HR outsourcing and its perceived effectiveness
by Hsi-An Shih & Yun-Hwa Chiang & Chu-Chun Hsu
2005, Volume 7, Issue 3
- 228-240 Environmental variables and relative efficiency of bank branches: a DEA-bootstrap approach
by Wolfgang Barth & Matthias Staat - 241-254 Examining corporate bankruptcy: an artificial intelligence approach
by Kee S. Kim - 255-274 Integrating customer orientation, employee compensation and performance management: a conceptual framework
by Sven Tuzovic & Manfred Bruhn - 275-287 Performance appraisal in the Chinese state-owned coal industry
by Xuezhu Bai & Lynne Bennington - 288-303 Performance management: outsourcing and behavioural dynamics
by David W. Parker & Katie A. Russell - 304-319 Product performance evaluation: a super-efficiency model
by Matthias Staat & Maik Hammerschmidt - 320-333 Performance measures, measurement and reporting in government organisations
by Bishnu Sharma & John Wanna - 334-348 International Joint Venture (IJV) marketing performance: alternative approaches to performance measurement
by Craig C. Julian
2005, Volume 7, Issue 2
- 123-143 Performance management in SMEs: a Balanced Scorecard perspective
by Charles Tennant & Murat Tanoren - 144-157 TQM practices and organisational performances in the manufacturing sector: evidence from a developing nation
by M. Sadiq Sohail & Muhammad A. Al-Buraey - 158-173 Economic perspectives on firms' technological capability enhancement and performance
by Jiang Wei & Khaleel Malik - 174-190 Developing a data envelopment analysis model for measuring and isolating the impact of contextual factors on hotel productivity
by Marianna Sigala & John Mylonakis - 191-207 The impact of technology assets on small firms' productivity: empirical findings in Chile
by Jose O. Maldifassi & Manuel A. Rodriguez - 208-223 Social network structure and performance of improvement teams
by Jar-Der Luo
2005, Volume 7, Issue 1
- 1-15 Performance measurement and change: the case of Italian new public administration
by Michela Arnaboldi & Giovanni Azzone - 16-33 A comparative performance evaluation of Taiwan's high-tech industries
by Chung-Jen Chen & Quey-Jen Yeh - 34-59 Learn more, better and faster: computer-based simulation gaming of production and operations
by Timo Lainema & Olli-Pekka Hilmola - 60-70 Application of data envelopment analysis in the performance evaluation of electricity distribution: a review
by Raad Yahya Qassim & Gilberto Corso & Liacir dos Santos Lucena & Zieli Dutra Thome - 71-86 Strategic operations and logistics planning process for an integrated supply chain strategy
by Ian Sadler & Amrik S. Sohal - 87-99 Towards a framework for evaluating the business process performance of e-business investments
by Matthew Hinton & David Barnes - 100-122 Performance measurement experiences in aerospace product development processes
by Badr Haque & Mike James-Moore
2004, Volume 6, Issue 3/4
- 211-232 Exploring linkages between manufacturing competence and business performance
by G.S. Dangayach & S.G. Deshmukh - 233-244 A structured approach to knowledge management in SMEs: towards a successful manufacturing strategy
by Jyoti S.A. Bhat & Vinay Kumar - 245-261 Cost optimisation model in recycled waste reverse logistics system
by Rupesh Kumar Pati & Prem Vrat & Pradeep Kumar - 262-286 Competitive manufacturing strategy: an application of quality management practices to advanced manufacturing technology implementation
by Tritos Laosirihongthong & Himangshu Paul - 287-297 Alignment between product innovation and competitive priorities
by Joaquin Alegre & Ricardo Chiva - 298-320 Multi-attribute decision models for justification of cellular manufacturing systems
by Rambabu Kodali & K.S. Sangwan - 321-339 An emerging framework for global strategy
by John R. Grandzol & Christian J. Grandzol & Shan T. Rippey - 340-354 Measuring performance the productive way
by A.P.S. Rathore & Syed M. Taha Andrabi
2004, Volume 6, Issue 2
- 107-132 Performance measurement in R&D and new product development: setting the scene
by Klas Eric Soderquist & Armelle Godener - 133-152 Attitude, adoption or acceptance? Measuring the market success of telecommunication and multimedia technology
by Tobias Kollmann - 153-170 Drivers of performance in small- and medium-sized firms – an empirical study
by Nicholas O'Regan & Abby Ghobadian - 171-188 A framework for measuring quality improvement in Irish supplier SMEs: a multiple case analysis
by Rodney McAdam & Catherine McEnroe - 189-207 Structural elements of online service product quality
by David P. Cook & Dinesh S. Dave
2004, Volume 6, Issue 1
- 1-21 Longitudinal trends in university financial performance
by Jeff Pursglove & Mike Simpson - 22-42 An evolutionary approach to study joint venture business performance: an empirical study of international joint ventures in Taiwan
by Cher-Min Fong & Cher-Hung Tseng & Chung-Shing Lee & Hsien-Jui Chung - 43-55 E-business planning and accountants: the balance with performance
by Paul A. Phillips - 56-68 Environmental and organisational determinants of strategic decision making
by Ali Ender Altunoglu - 69-87 Critical company assessment and advisory support for introduction of concurrent engineering practices
by Svetan Ratchev & Kulwant S. Pawar - 88-105 Analytical framework for strategic alliances from the perspective of exchange of management resources
by Hiroshi Yasuda & Junichi Iijima
2003, Volume 5, Issue 4
- 285-301 Linking strategy with a network of performance indicators: a Brazilian Research Centre case study
by Marly Monteiro de Carvalho & Fernando Jose Barbin Laurindo - 302-315 ROVER-BMW: from shotgun marriage to quickie divorce
by Tom Donnelly & David Morris & Kamel Mellahi - 316-335 Integration of total quality management and performance measurement in government departments: an empirical study in Hong Kong
by K.F. Pun & C.W. Lau - 336-349 Understanding the process of executive performance measures: the TOP-C model
by Rakesh Vikram - 350-361 Producing organisational knowledge through innovation, performance and evaluation: the case of the public sector
by Dean Bartlett - 362-380 A proactive approach to innovation
by Bernadette Eckermann
2003, Volume 5, Issue 2/3
- 109-113 A keynote: triple bottom line investing
by Robert Rubinstein - 114-124 Stakeholder performance implications of corporate responsibility
by Sandra Waddock - 125-140 The business case for CSR: where are we?
by Michael Hopkins - 141-153 Managing for performance: corporate responsibility and internal stakeholders
by S. Jaseem Ahmad, Nicholas O'Regan, Abby Ghobadian - 154-165 Labour as a driver of enterprise success
by Nikolai Rogovsky, Emily Sims - 166-173 Total productivity: a stakeholder perspective
by Alan Stainer, Lorice Stainer - 174-187 Assessing the benefits of corporate transparency
by Alison Thomas - 188-198 Is a safer organisation a more profitable organisation?
by Brenda Barrett - 199-212 Corporate social responsibility: the need for an integrated management framework
by Simone de Colle, Claudia Gonella - 213-222 European corporate sustainability framework for managing complexity and corporate transformation
by Marcel van Marrewijk - 223-236 Shareholder engagement: prospects for improving corporate social responsibility
by Peter Southwood - 237-244 Ethical dimensions of total quality management
by Enzo Gentili, Alan Stainer, Lorice Stainer - 245-269 Why some performance measurement initiatives fail: lessons from the change management literature
by Mike Bourne, Andy Neely, John Mills, Ken Platts - 270-283 NHS Trust joint ventures: a relationship marketing perspective
by Keith E. Gray, Deb Ghosh - 270-283 NHS Trust joint ventures: a relationship marketing perspective
by Keith E. Gray, Deb Ghosh - 399-412 Modelling the knowledge and reasoning of users in a knowledge-based authoring tool
by Maria Virvou - 413-425 The added value of advanced learning technologies in education: reporting ICALT 2002
by Piet Kommers
2003, Volume 5, Issue 1
- 1-24 Implementing performance measurement systems: a literature review
by Mike Bourne, Andy Neely, John Mills, Ken Platts - 25-37 Adoption and impact of the internet: the case of Singapore
by Thompson S.H. Teo - 38-53 Investigating operations networks: a research design
by R. Beach, M. Webster - 54-72 Measuring cultural fit in mergers and acquisitions
by Yaakov Weber, Ehud Menipaz - 73-90 A systematic comparison of the manufacturing performance of engineering companies in Italy and the UK
by Marek Szwejczewski, Keith Goffin, Alberto Grando - 91-106 Models that matter
by Kai Kristensen, Hans J. Juhl, Jacob Eskildsen
2002, Volume 4, Issue 2/3/4
- 136-160 Internet banking: from new distribution channel to new business models
by Feng Li - 161-181 The financing of e-business firms
by Alan Beirne, Jim Stewart - 182-201 B2C e-commerce: the Italian market
by Umberto Bertele, Raffaello Balocco, Isabella Gandini, Andrea Rangone - 202-217 Evolution of B2C e-commerce in Japan
by James A. Fitzsimmons, Jorge Okada - 218-230 Integrated supply chain management and B2B e-commerce practices in Australia - a retailers perspective in implementing the EAN system
by Amrik S. Sohal, Damien J. Power, Mile Terziovski - 231-247 The virtual internationalisation process of Italian SMEs in the food industry
by Luca Giustiniano & Luciano Fratocchi - 248-278 A framework to support the formulation of internet strategy in traditional enterprises
by Andrea Rangone, Raffaello Balocco, Paolo Bassani, Matteo Conforti Andreoni - 279-295 Assessing strategic knowledge assets in e-business
by Bernard Marr, Giovanni Schiuma, Andy Neely - 296-315 Performance measurement for e-business enterprises
by Juan Jose Alfaro, Saiz, Angel Ortiz Bas, Raul Poler Escoto, Ruben Dario Franco - 316-331 E-learning: a strategic instrument
by Roberto Gilli, Massimo Pulcini, Stefano Tonchia, Martina Zavagno
2002, Volume 4, Issue 1
- 1-23 From conformance to performance and continuous improvement using the ISO 9000 quality system standard
by Mile Terziovski, Damien Power, Amrik S. Sohal - 24-44 Reward, equity and conflict: a dynamic approach
by L.C. Hunter, D.J. McCormack, R.J. Rimmer - 45-56 MTM matrix: a new analytical framework for strategic alliances
by Majid Kasmai, Junichi Iijima - 57-75 Managing quality in the product development process: impact and implications through case study evidence
by Dilani Jayawarna, Alan W. Pearson - 76-94 Measuring and improving business process reliability
by Kepa Mendibil, Trevor J. Turner, Umit S. Bititci - 95-114 Performance measurement systems in the service sector: the potential of IT is not yet utilised
by Peter Kueng - 115-127 On measurement of joint ventures performance: a comparative approach
by M. Angel Lopez-Navarro, F. Xavier Molina-Morales
2001, Volume 3, Issue 2/3/4
- 109-118 Best Value evolution: performance indicators in Scottish local government
by James Sheffield - 119-134 Performance measurement and Best Value: an international perspective
by Tony Bovaird, Arie Halachmi - 135-153 Performance measurement: the comparison between a process and a model approach
by Umit Bititci, Trevor Turner, Mike Bourne - 154-166 Using axiomatic design to support the development of a balanced scorecard
by David Cochran, James Duda Campinas, Carlos Lobo, Paulo Lima - 167-180 Investigating the impact of performance measurement
by Jacky Holloway - 181-190 Performance measurement: flying in the face of fashion
by Robert Johnston, Lin Fitzgerald - 191-215 Organisational performance measurement in the emerging digital age
by Bernard Marr, Andy Neely - 216-230 Customer satisfaction measures in the public sector: what do they tell us?
by Denise K. Conroy - 231-244 Marketing performance measurement: evolution of research and practice
by Bruce H. Clark, Tim Ambler - 245-260 Accounting performance measurement: a review of its purposes and practices
by David Otley - 261-275 Benchmarking as a diagnostic process to increase the competitiveness of Small and Medium-sized Manufacturing Enterprises
by Alexandros Skandalakis, Geoff Nelder - 276-300 Data Envelopment Analysis for the performance evaluation of air conditioning and refrigeration companies in Thailand
by Nagen N. Nagarur, Bipin Rajbhandari
2001, Volume 3, Issue 1
- 1-15 A model of university financial performance
by Jeff Pursglove, Mike Simpson - 16-29 Communications as a critical factor in advanced manufacturing systems
by Godwin J. Udo - 30-46 Performance measurement in organisational networks: an exploratory case study
by M. Leseure, N. Shaw, G. Chapman - 47-65 On the way to active management of performance measures
by Jurgen Weber, Utz Schaffer - 66-89 A note on productive efficiency in telecommunications in the USA
by Noel D. Uri - 90-106 A case of competence development
by Anders Drejer
2000, Volume 2, Issue 4
- 211-221 Public sector performance and contracts: an emergent analysis
by Peter M. Jackson - 222-245 Improving the effectiveness of external resource management: strategic and operational lessons from the privatisation experience in the UK
by Andrew Cox, David Parker - 246-262 Executive pay: must "winner-take-all" mean that shareholders lose out?
by Carmen Alpin, J.R. Shackleton - 263-275 Performance in public services: a total productivity approach
by Alan Stainer, Lorice Stainer - 276-292 Innovation processes and the small business: a conceptual analysis
by Andrew Atherton, Paul D. Hannon - 293-310 Balanced scorecards and the FTSE 100: exploratory research
by Richard Tonge, Povl Larsen, Jonathan Pepper - 311-328 High-technology firms' perceptions of their international competitiveness
by Marian Jones, Dave Crick
2000, Volume 2, Issue 1/2/3
- 5-14 Shared understanding of the critical few: a parameter of strategic planning effectiveness
by Elspeth J. Murray & Peter R. Richardson - 15-29 Linking performance measurement system to strategic and organisational choices
by Stefano Tonchia