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Does Feedback Seeking Always Improve Performance? Investigating the Roles of Feedback Seeking Content and Frequency in Determining Goal Achievement and Behavior-Related Performance

Author

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  • Rabbani Mohammadmahdi
  • Alavi Seyyed Babak

    (Graduate School of Management and Economics, Sharif University of Technology, Tehran, IRAN)

Abstract

We investigated the direct relationship between feedback seeking behavior (FSB) and performance, considering two dimensions of FSB (frequency and content) and two types of performance (goal achievement and behavior-related performance). The purpose is to identify new explanations for the inconclusive results of the direct relationship reported in the literature. FSB is important during performance conversations, which are critical for the effectiveness of performance management. Data from a sample of 306 employees were gathered from two distinct sources on three occasions. Our data were analyzed using the hierarchical regression method. The relationship between FSB frequency and goal achievement was statistically significant. The diagnostic FSB content was positively related to individual work performance (IWP), representing behavior-related performance. We identified no similar relationship with other types of FSB content. This paper provides evidence that while a direct relationship between FSB and performance may not generally exist, it depends on the type of FSB content and expected types of performance. Organizations can use the results to improve the effectiveness of FSB.

Suggested Citation

  • Rabbani Mohammadmahdi & Alavi Seyyed Babak, 2023. "Does Feedback Seeking Always Improve Performance? Investigating the Roles of Feedback Seeking Content and Frequency in Determining Goal Achievement and Behavior-Related Performance," Foundations of Management, Sciendo, vol. 15(1), pages 7-24, January.
    • Handle: RePEc:vrs:founma:v:15:y:2023:i:1:p:7-24:n:1
    DOI: 10.2478/fman-2023-0001
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    References listed on IDEAS

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    1. Pulakos, Elaine D. & O’Leary, Ryan S., 2011. "Why Is Performance Management Broken?," Industrial and Organizational Psychology, Cambridge University Press, vol. 4(2), pages 146-164, June.
    2. Adler, Seymour & Campion, Michael & Colquitt, Alan & Grubb, Amy & Murphy, Kevin & Ollander-Krane, Rob & Pulakos, Elaine D., 2016. "Getting Rid of Performance Ratings: Genius or Folly? A Debate," Industrial and Organizational Psychology, Cambridge University Press, vol. 9(2), pages 219-252, June.
    3. Christian Vandenberghe & Guylaine Landry & Kathleen Bentein & Frederik Anseel & Karim Mignonac & Patrice Roussel, 2019. "A dynamic model of the effects of feedback-seeking behavior and organizational commitment on newcomer turnover," Post-Print hal-03287023, HAL.
    4. Bogard, Jonathan E. & Delmas, Magali A. & Goldstein, Noah J. & Vezich, I. Stephanie, 2020. "Target, distance, and valence: Unpacking the effects of normative feedback," Organizational Behavior and Human Decision Processes, Elsevier, vol. 161(S), pages 61-73.
    5. Rob Eisinga & Manfred Grotenhuis & Ben Pelzer, 2013. "The reliability of a two-item scale: Pearson, Cronbach, or Spearman-Brown?," International Journal of Public Health, Springer;Swiss School of Public Health (SSPH+), vol. 58(4), pages 637-642, August.
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    More about this item

    Keywords

    feedback seeking behavior; feedback seeking content; individual performance; goal achievement; individual work performance;
    All these keywords.

    JEL classification:

    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration

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