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The four faces of apparel consumers: Identifying sustainable consumers for apparel

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  • Hyejune Park
  • Min-Young Lee
  • Wanmo Koo

Abstract

The aims of this study are to identify apparel consumer segments based on consumer attributes related to sustainability-related factors and traditional apparel shopping-related factors and to profile the identified segments in consumer characteristics. Using a sample of 754 US consumers, a factor analysis, a cluster analysis, χ2 test, and ANOVA were used in identifying and profiling the segments for sustainable consumers for apparel. Four consumer segments were identified: Concerned Shoppers, Holistic Shoppers, Traditionals, and Apathetic Shoppers. Each consumer segment exhibited significant differences in sustainability-related attributes (i.e. sustainability knowledge, sustainability consciousness), traditional shopping-related attributes (i.e. fashion consciousness, price sensitivity, product quality), behavioral outcomes (i.e. ecologically-conscious apparel consumer behavior, socially-conscious apparel consumer behavior, purchase intention of fast fashion products), and demographic characteristics (i.e. gender, age). The results provide marketing suggestions for each consumer segment.

Suggested Citation

  • Hyejune Park & Min-Young Lee & Wanmo Koo, 2017. "The four faces of apparel consumers: Identifying sustainable consumers for apparel," Journal of Global Fashion Marketing, Taylor & Francis Journals, vol. 8(4), pages 298-312, October.
  • Handle: RePEc:taf:rgfmxx:v:8:y:2017:i:4:p:298-312
    DOI: 10.1080/20932685.2017.1362988
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    Cited by:

    1. Sher Jahan Khan & Saeed Badghish & Puneet Kaur & Rajat Sharma & Amandeep Dhir, 2023. "What motivates the purchasing of green apparel products? A systematic review and future research agenda," Business Strategy and the Environment, Wiley Blackwell, vol. 32(7), pages 4183-4201, November.
    2. Eva Hageman & Vikas Kumar & Linh Duong & Archana Kumari & Eileen McAuliffe, 2024. "Do fast fashion sustainable business strategies influence attitude, awareness and behaviours of female consumers?," Business Strategy and the Environment, Wiley Blackwell, vol. 33(2), pages 1081-1098, February.

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