IDEAS home Printed from https://ideas.repec.org/a/iza/izawol/journl2022n498.html
   My bibliography  Save this article

Digital leadership: Motivating online workers

Author

Listed:
  • Petra Nieken

    (Karlsruhe Institute of Technology, Germany)

Abstract

Remote work and digital collaborations are prevalent in the business world and many employees use digital communication tools routinely in their jobs. Communication shifts from face-to-face meetings to asynchronous formats using text, audio, or video messages. This shift leads to a reduction of information and signals leaders can send and receive. Do classical leadership and communication techniques such as transformational or charismatic leadership signaling still work in those online settings or do leaders have to rely on transactional leadership techniques such as contingent reward and punishment tools in the remote setting?

Suggested Citation

  • Petra Nieken, 2022. "Digital leadership: Motivating online workers," IZA World of Labor, Institute of Labor Economics (IZA), pages 498-498, September.
    • Handle: RePEc:iza:izawol:journl:2022:n:498
    as

    Download full text from publisher

    File URL: https://wol.iza.org/uploads/articles/498/pdfs/digital-leadership-motivating-online-workers.pdf
    Download Restriction: no
    File URL: https://wol.iza.org/articles/digital-leadership-motivating-online-workers
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Barrero, Jose Maria & Bloom, Nick & Davis, Steven J., 2020. "Why Working From Home Will Stick," SocArXiv wfdbe, Center for Open Science.
    2. Zakaria Babutsidze & Nobuyuki Hanaki & Adam Zylbersztejn, 2021. "Nonverbal content and trust: An experiment on digital communication," Economic Inquiry, Western Economic Association International, vol. 59(4), pages 1517-1532, October.
    3. Kvaløy, Ola & Nieken, Petra & Schöttner, Anja, 2015. "Hidden benefits of reward: A field experiment on motivation and monetary incentives," European Economic Review, Elsevier, vol. 76(C), pages 188-199.
    4. Fuhai Hong & Tanjim Hossain & John A. List & Migiwa Tanaka, 2018. "Testing The Theory Of Multitasking: Evidence From A Natural Field Experiment In Chinese Factories," International Economic Review, Department of Economics, University of Pennsylvania and Osaka University Institute of Social and Economic Research Association, vol. 59(2), pages 511-536, May.
    5. Stefano DellaVigna & Devin Pope, 2018. "What Motivates Effort? Evidence and Expert Forecasts," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 85(2), pages 1029-1069.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sebastian Fest & Ola Kvaløy & Petra Nieken & Anja Schöttner, 2019. "Motivation and incentives in an online labor market," CESifo Working Paper Series 7526, CESifo.
    2. Ro’i Zultan & Eldar Dadon, 2023. "Missing the forest for the trees: when monitoring quantitative measures distorts task prioritization," Working Papers 2319, Ben-Gurion University of the Negev, Department of Economics.
    3. Butschek, Sebastian & González Amor, Roberto & Kampkötter, Patrick & Sliwka, Dirk, 2022. "Motivating gig workers – evidence from a field experiment," Labour Economics, Elsevier, vol. 75(C).
    4. Bulte, Erwin & List, John A. & van Soest, Daan, 2021. "Incentive spillovers in the workplace: Evidence from two field experiments," Journal of Economic Behavior & Organization, Elsevier, vol. 184(C), pages 137-149.
    5. Omar Al-Ubaydli & John A. List, 2019. "How natural field experiments have enhanced our understanding of unemployment," Nature Human Behaviour, Nature, vol. 3(1), pages 33-39, January.
    6. Katherine Casey & Rachel Glennerster & Edward Miguel & Maarten Voors, 2023. "Skill Versus Voice in Local Development," The Review of Economics and Statistics, MIT Press, vol. 105(2), pages 311-326, March.
    7. Stefano DellaVigna & Elizabeth Linos, 2022. "RCTs to Scale: Comprehensive Evidence From Two Nudge Units," Econometrica, Econometric Society, vol. 90(1), pages 81-116, January.
    8. Elstner, Steffen & Grimme, Christian & Kecht, Valentin & Lehmann, Robert, 2022. "The diffusion of technological progress in ICT," European Economic Review, Elsevier, vol. 149(C).
    9. Martha J. Bailey & Janet Currie & Hannes Schwandt, 2022. "The Covid-19 Baby Bump: The Unexpected Increase in U.S. Fertility Rates in Response to the Pandemic," Working Papers 2022-30, Princeton University. Economics Department..
    10. Norlander, Peter & Erickson, Christopher, 2022. "The Role of Institutions in Job Teleworkability Before and After the Covid-19 Pandemic," GLO Discussion Paper Series 1172, Global Labor Organization (GLO).
    11. Masayuki Morikawa, 2023. "Productivity dynamics of remote work during the COVID‐19 pandemic," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 62(3), pages 317-331, July.
    12. Blanas, Sotiris & Oikonomou, Rigas, 2023. "COVID-induced economic uncertainty, tasks and occupational demand," Labour Economics, Elsevier, vol. 81(C).
    13. Janice C. dup Eberly & John dup Fernald, 2022. "Jackson Hole 2022 - Reassessing Economic Constraints: Potential Output (The Impact of COVID on Productivity and Potential Output)," Proceedings - Economic Policy Symposium - Jackson Hole, Federal Reserve Bank of Kansas City, August.
    14. Julia Darby & Stuart McIntyre & Graeme Roy, 2022. "What can analysis of 47 million job advertisements tell us about how opportunities for homeworking are evolving in the United Kingdom?," Industrial Relations Journal, Wiley Blackwell, vol. 53(4), pages 281-302, July.
    15. David R. Agrawal & Aline Bütikofer, 2022. "Public finance in the era of the COVID-19 crisis," International Tax and Public Finance, Springer;International Institute of Public Finance, vol. 29(6), pages 1349-1372, December.
    16. Daniel P. Gross & Bhaven N. Sampat, 2022. "Crisis Innovation Policy from World War II to COVID-19," Entrepreneurship and Innovation Policy and the Economy, University of Chicago Press, vol. 1(1), pages 135-181.
    17. Christian Kagerl & Julia Starzetz, 2023. "Working from home for good? Lessons learned from the COVID-19 pandemic and what this means for the future of work," Journal of Business Economics, Springer, vol. 93(1), pages 229-265, January.
    18. Behrens, Kristian & Kichko, Sergei & Thisse, Jacques-Francois, 2024. "Working from home: Too much of a good thing?," Regional Science and Urban Economics, Elsevier, vol. 105(C).
    19. Cook, Nikolai & Heyes, Anthony, 2022. "Pollution pictures: Psychological exposure to pollution impacts worker productivity in a large-scale field experiment," Journal of Environmental Economics and Management, Elsevier, vol. 114(C).
    20. Giovanni Peri & Reem Zaiour, 2023. "Changes in international immigration and internal native mobility after COVID-19 in the USA," Journal of Population Economics, Springer;European Society for Population Economics, vol. 36(4), pages 2389-2428, October.

    More about this item

    Keywords

    digital leadership; remote work; gig economy; virtual leadership;
    All these keywords.

    JEL classification:

    • C93 - Mathematical and Quantitative Methods - - Design of Experiments - - - Field Experiments
    • D91 - Microeconomics - - Micro-Based Behavioral Economics - - - Role and Effects of Psychological, Emotional, Social, and Cognitive Factors on Decision Making
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M21 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - Business Economics
    • M50 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:iza:izawol:journl:2022:n:498. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Institute of Labor Economics (IZA) (email available below). General contact details of provider: https://edirc.repec.org/data/izaaade.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.