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Teacher Evaluation of Institutional Performance: Managing Cultural Knowledge Infrastructure in Knowledge Organisations

Author

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  • Garima Mathur

    (Prestige Institute of Management, Gwalior, India)

  • Abhijeet Singh Chauhan

    (SOS in Management, Jiwaji University, Gwalior, India)

Abstract

The education industry is also facing challenges related to achieving high organizational performance. In the view of enhancing organizational performance, most organizations are adopting knowledge management processes to improve efficiency. One of the essential aspects of knowledge management is shared thinking and understanding of individuals and should be imbibed in the culture of the organization to improve the performance of any organization. This research will be useful to teachers and academic institutions and considers teachers' perspectives on knowledge management and how this will enhance the performance of educational institutions. In this research, organizational performance was evaluated based on three dimensions: financial performance, customer (student) perspective, and operational excellence. The results indicate that knowledge management and cultural knowledge management infrastructure and age of teachers determine organizational performance significantly.

Suggested Citation

  • Garima Mathur & Abhijeet Singh Chauhan, 2021. "Teacher Evaluation of Institutional Performance: Managing Cultural Knowledge Infrastructure in Knowledge Organisations," International Journal of Knowledge Management (IJKM), IGI Global, vol. 17(4), pages 1-16, October.
    • Handle: RePEc:igg:jkm000:v:17:y:2021:i:4:p:1-16
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    References listed on IDEAS

    as
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    2. Choi, Byounggu & Poon, Simon K. & Davis, Joseph G., 2008. "Effects of knowledge management strategy on organizational performance: A complementarity theory-based approach," Omega, Elsevier, vol. 36(2), pages 235-251, April.
    3. Manzoor Ul Akram & Chetna Chauhan & Koustab Ghosh & Amol Singh, 2019. "Knowledge Management, Sustainable Business Performance and Empowering Leadership: A Firm-Level Approach," International Journal of Knowledge Management (IJKM), IGI Global, vol. 15(2), pages 20-35, April.
    4. Marko Slavković & Verica Babić, 2013. "Knowledge Management, Innovativeness, And Organizational Performance: Evidence From Serbia," Economic Annals, Faculty of Economics and Business, University of Belgrade, vol. 58(199), pages 85-108, October -.
    5. Canh Van Ta & Suzanne Zyngier, 2018. "Knowledge Sharing Barriers in Vietnamese Higher Education Institutions (HEIS)," International Journal of Knowledge Management (IJKM), IGI Global, vol. 14(1), pages 51-70, January.
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