Joint B2B Recovery Management: The Role of Locus of Failure
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- Vjosa Fejza & Ramiz Livoreka & Hykmete Bajrami, 2017. "Analyzing Consumer Behavior In Banking Sector Of Kosovo," Eurasian Journal of Business and Management, Eurasian Publications, vol. 5(4), pages 33-48.
- Oriol Iglesias & Stefan Markovic & Mehdi Bagherzadeh & Jatinder Jit Singh, 2020. "Co-creation: A Key Link Between Corporate Social Responsibility, Customer Trust, and Customer Loyalty," Journal of Business Ethics, Springer, vol. 163(1), pages 151-166, April.
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Keywords
Recovery Management; Business-to-Business; Locus of Failure; Service Failure; Iran;All these keywords.
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