IDEAS home Printed from https://ideas.repec.org/a/eee/intman/v29y2023i6s1075425323000595.html
   My bibliography  Save this article

Managing mentoring for the labor market integration of humanitarian migrants

Author

Listed:
  • Chevrier, Sylvie
  • Goiseau, Elise
  • Lugosi, Peter
  • Rase, Jean-François

Abstract

This paper examines the design and operational challenges of managing a mentoring program supporting the labor market integration of humanitarian migrants. Data were collected using extended participant observation of organizational activities and processes, analysis of internal and external-oriented documents and communications, and interviews with a range of program stakeholders in a French organization working with recently arrived humanitarian migrants. Utilizing theoretical insights from value creation approaches, the paper identifies how the organization attempted to construct value propositions, including how these were embedded in the program's design and actors' engagement. Moreover, it examines critically how these were interpreted, enacted and occasionally subverted through the perceptions and actions of the various actors involved in the program delivery. In doing so, the study evaluates how the scope, goals and impacts envisioned by the organization translated into participants' experiences, which potentially shaped program outcomes. The findings stress the implications of program specialization and distributed governance on the effective management of mentoring schemes aimed at facilitating migrants' transition into work.

Suggested Citation

  • Chevrier, Sylvie & Goiseau, Elise & Lugosi, Peter & Rase, Jean-François, 2023. "Managing mentoring for the labor market integration of humanitarian migrants," Journal of International Management, Elsevier, vol. 29(6).
    • Handle: RePEc:eee:intman:v:29:y:2023:i:6:s1075425323000595
    DOI: 10.1016/j.intman.2023.101062
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S1075425323000595
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.intman.2023.101062?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Silvester Ivanaj & Sybille Persson, 2012. "Le mentoring à la française : un processus informel, silencieux mais efficient," Post-Print hal-01514817, HAL.
    2. Silvester Ivanaj & Sybille Persson, 2012. "Le mentoring à la française : un processus informel, silencieux mais efficient," Post-Print hal-01380720, HAL.
    3. Stephen L. Vargo & Robert F. Lusch, 2016. "Institutions and axioms: an extension and update of service-dominant logic," Journal of the Academy of Marketing Science, Springer, vol. 44(1), pages 5-23, January.
    4. Zhiming Cheng & Ben Zhe Wang & Lucy Taksa, 2021. "Labour Force Participation and Employment of Humanitarian Migrants: Evidence from the Building a New Life in Australia Longitudinal Data," Journal of Business Ethics, Springer, vol. 168(4), pages 697-720, February.
    5. Marlene Le Ber & Oana Branzei, 2010. "Value Frame Fusion in Cross Sector Interactions," Journal of Business Ethics, Springer, vol. 94(1), pages 163-195, July.
    6. Étienne St-Jean, 2008. "La formation destinée à l'entrepreneur novice : exploration des possibilités offertes par le mentorat," Revue de l'Entrepreneuriat, De Boeck Université, vol. 7(1), pages 1-22.
    7. repec:dau:papers:123456789/13288 is not listed on IDEAS
    8. Catherine Welch & Eriikka Paavilainen-Mäntymäki & Rebecca Piekkari & Emmanuella Plakoyiannaki, 2022. "Reconciling theory and context: How the case study can set a new agenda for international business research," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(1), pages 4-26, February.
    9. Lisa Bagnoli & Antonio Estache, 2022. "Mentoring Migrants for Labor Market Integration: Policy Insights from a Survey of Mentoring Theory and Practice [A Marginal Cost Analysis of a Big Brothers Big Sisters of America Youth Mentoring Pr," The World Bank Research Observer, World Bank, vol. 37(1), pages 39-72.
    10. Lugosi, Peter & Ndiuini, Ann, 2022. "Migrant mobility and value creation in hospitality labour," Annals of Tourism Research, Elsevier, vol. 95(C).
    11. Peter Lugosi & Thiago Allis & Clara Della Croce & Sonia Morano-Foadi, 2023. "Inter-Organisational Entanglements in Migrant Support Ecologies: Action and Collaboration Supporting Labour Market Integration," Journal of International Migration and Integration, Springer, vol. 24(3), pages 1231-1256, September.
    12. Gross, Hellen & Schwarz, Nicole & Cramer von Clausbruch, Stefanie & Hary, Katharina, 2021. "Art projects as transformative services to integrate refugees," Journal of Business Research, Elsevier, vol. 127(C), pages 373-381.
    13. Sonja Senthanar & Ellen MacEachen & Stephanie Premji & Philip Bigelow, 2020. "“Can Someone Help Me?” Refugee Women’s Experiences of Using Settlement Agencies to Find Work in Canada," Journal of International Migration and Integration, Springer, vol. 21(1), pages 273-294, March.
    14. Vargo, Stephen L. & Maglio, Paul P. & Akaka, Melissa Archpru, 2008. "On value and value co-creation: A service systems and service logic perspective," European Management Journal, Elsevier, vol. 26(3), pages 145-152, June.
    15. Shawn M Carraher & Sherry E Sullivan & Madeline M Crocitto, 2008. "Mentoring across global boundaries: an empirical examination of home- and host-country mentors on expatriate career outcomes," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 39(8), pages 1310-1326, December.
    16. Marian van Bakel & Vlad Vaiman & Charles M. Vance & Arno Haslberger, 2021. "Broadening international mentoring: contexts and dynamics of expatriate and HCN intercultural mentoring," Journal of Global Mobility, Emerald Group Publishing Limited, vol. 10(1), pages 14-35, December.
    17. Étienne St-Jean, 2010. "Les fonctions du mentor de l'entrepreneur novice," Revue de l'Entrepreneuriat, De Boeck Université, vol. 9(2), pages 34-55.
    18. Dubois, Anna & Gadde, Lars-Erik, 2002. "Systematic combining: an abductive approach to case research," Journal of Business Research, Elsevier, vol. 55(7), pages 553-560, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Peter Lugosi & Thiago Allis & Clara Della Croce & Sonia Morano-Foadi, 2023. "Inter-Organisational Entanglements in Migrant Support Ecologies: Action and Collaboration Supporting Labour Market Integration," Journal of International Migration and Integration, Springer, vol. 24(3), pages 1231-1256, September.
    2. Mele, Cristina & Russo Spena, Tiziana & Kaartemo, Valtteri & Marzullo, Maria Luisa, 2021. "Smart nudging: How cognitive technologies enable choice architectures for value co-creation," Journal of Business Research, Elsevier, vol. 129(C), pages 949-960.
    3. Heim, Irina & Kalyuzhnova, Yelena & Ghobadian, Abby, 2023. "Win-win strategies for firms operating in resource-abundant countries: Technological spillovers and a collaborative diversification policy," Resources Policy, Elsevier, vol. 83(C).
    4. Saarijärvi, Hannu & Mitronen, Lasse & Yrjölä, Mika, 2014. "From selling to supporting – Leveraging mobile services in the context of food retailing," Journal of Retailing and Consumer Services, Elsevier, vol. 21(1), pages 26-36.
    5. Mahavarpour, Nasrin & Marvi, Reza & Foroudi, Pantea, 2023. "A Brief History of Service Innovation: The evolution of past, present, and future of service innovation," Journal of Business Research, Elsevier, vol. 160(C).
    6. Plé, Loïc & Demangeot, Catherine, 2020. "Social contagion of online and offline deviant behaviors and its value outcomes: The case of tourism ecosystems," Journal of Business Research, Elsevier, vol. 117(C), pages 886-896.
    7. Green, Maxwell H. & Davies, Philip & Ng, Irene C.L., 2017. "Two strands of servitization: A thematic analysis of traditional and customer co-created servitization and future research directions," International Journal of Production Economics, Elsevier, vol. 192(C), pages 40-53.
    8. Gian Luca Casali & Mirko Perano & Andrea Moretta Tartaglione & Roxanne Zolin, 2018. "How Business Idea Fit Affects Sustainability and Creates Opportunities for Value Co-Creation in Nascent Firms," Sustainability, MDPI, vol. 10(1), pages 1-15, January.
    9. Hsin-Hui Chou & Chao-Chin Huang & Pei-Yun Tu, 2023. "Towards becoming a service-dominant enterprise: an actor engagement perspective," Service Business, Springer;Pan-Pacific Business Association, vol. 17(2), pages 607-632, June.
    10. Kazem Haki & Michael Blaschke & Stephan Aier & Robert Winter, 2019. "A Value Co-creation Perspective on Information Systems Analysis and Design," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 61(4), pages 487-502, August.
    11. Haoyu Liu & Kim Hua Tan & Xianfeng Wu, 2023. "Who’s watching? Classifying sports viewers on social live streaming services," Annals of Operations Research, Springer, vol. 325(1), pages 743-765, June.
    12. Schulz, Thomas & Zimmermann, Sina & Böhm, Markus & Gewald, Heiko & Krcmar, Helmut, 2021. "Value co-creation and co-destruction in service ecosystems: The case of the Reach Now app," Technological Forecasting and Social Change, Elsevier, vol. 170(C).
    13. Dorian Boumedjaoud & Karim Messeghem, 2020. "Vigilance entrepreneuriale du repreneur externe et mentorat : rôle de l'accompagnement en amont," Post-Print hal-02569210, HAL.
    14. Francesco Polese & Debora Sarno & Orlando Troisi & Mara Grimaldi, 2018. "From B2B to A4A: An Integrated Framework for Viable Value Co-Creation," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2018(3), pages 135-161.
    15. Chapman, Alexis & Dilmperi, Athina, 2022. "Luxury brand value co-creation with online brand communities in the service encounter," Journal of Business Research, Elsevier, vol. 144(C), pages 902-921.
    16. María José Quero & Rafael Ventura & Carol Kelleher, 2017. "Value-in-context in crowdfunding ecosystems: how context frames value co-creation," Service Business, Springer;Pan-Pacific Business Association, vol. 11(2), pages 405-425, June.
    17. Jörg Finsterwalder & Alastair G. Tombs, 2021. "Infusing tribal reciprocity into service research: towards an integrated and dynamic view of repayment, retaliation and restorative justice for regenerative service ecosystem wellbeing," Service Business, Springer;Pan-Pacific Business Association, vol. 15(4), pages 563-586, December.
    18. Simon Michalke & Lisa Lohrenz & Christoph Lattemann & Susanne Robra-Bissantz, 2022. "Exploring engagement, well-being, and welfare on engagement platforms: Insight into the personal service sector from the DACH region," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(4), pages 2429-2444, December.
    19. Akter, Shahriar & Wamba, Samuel Fosso & D’Ambra, John, 2019. "Enabling a transformative service system by modeling quality dynamics," International Journal of Production Economics, Elsevier, vol. 207(C), pages 210-226.
    20. Seonho Shin, 2022. "Evaluating the Effect of the Matching Grant Program for Refugees: An Observational Study Using Matching, Weighting, and the Mantel-Haenszel Test," Journal of Labor Research, Springer, vol. 43(1), pages 103-133, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:intman:v:29:y:2023:i:6:s1075425323000595. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/601266/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.