Content
September 2020, Volume 70, Issue 8
- 1953-1971 Candle under a bushel: communicating environmental performance to improve firm performance
by Francis Fonyee Nutsugah & Thomas Anning-Dorson & Stephen Mahama Braimah & Ernest Yaw Tweneboah-Koduah - 2001-2031 Investigating the interplays between integrated reporting practices and circular economy disclosure
by Federico Barnabè & Sarfraz Nazir - 2319-2351 Corporate governance mechanisms and corporate performance of firms in Nigeria and Ghana
by Martha Coleman & Mengyun Wu
September 2020, Volume 70, Issue 7
- 1561-1581 Impact of supplier innovativeness, top management support and strategic sourcing on supply chain resilience
by Santanu Mandal - 1604-1628 A company performance index for motor vehicle manufacturers: company performance measurement with environmental concerns
by Qinqin Zeng & Wouter Beelaerts van Blokland & Sicco Santema & Gabriel Lodewijks - 1655-1681 Contract design and supplier performance: an empirical investigation using multi-criteria, decision analysis
by Ilias Vlachos - 1682-1704 Association of performance with quality initiatives and quality awards: quality initiatives' effect
by Gururaj Upadhyaya & Subrahmanya Bhat K - 1705-1727 Green human resource management, corporate social responsibility and customer relationship management: relationship analysis in the Brazilian context
by Wesley Ricardo de Souza Freitas & Jorge Henrique Caldeira Oliveira & Adriano Alves Teixeira & Nelson Oliveira Stefanelli - 1837-1864 Influence of financial architecture, intangible assets on financial performance and corporate value in the Indonesian capital market
by I. Wayan Widnyana & I. Gusti Bagus Wiksuana & Luh Gede Sri Artini & Ida Bagus Panji Sedana
October 2020, Volume 70, Issue 7
- 1510-1527 Economic freedom, competition and bank stability in Sub-Saharan Africa
by Emmanuel Sarpong-Kumankoma & Joshua Yindenaba Abor & Anthony Q. Q. Aboagye & Mohammed Amidu - 1629-1654 Performance measurement and management in the public sector: state of the art and research opportunities
by Patrizia Garengo & Alberto Sardi
August 2020, Volume 70, Issue 7
- 1489-1509 Trust and knowledge contribution to agricultural cluster performance
by Sandra Bergamini Leonardo & Marco Antonio Pinheiro Silveira & Paloma María Teresa Martinez-Sánchez & Maria do Carmo Romeiro - 1528-1560 Benchmarking the efficiency model for working capital management: data envelopment analysis approach
by Himanshu Seth & Saurabh Chadha & Satyendra Sharma - 1582-1603 Linking improvisational behavior, adaptive selling behavior and sales performance
by Peerayuth Charoensukmongkol & Pornprom Suthatorn - 1751-1771 Working capital management and profitability of listed manufacturing firms in Ghana
by Kofi Amponsah-Kwatiah & Michael Asiamah - 1772-1792 Performance management in logistics outsourcing: a study on sugar-energy industry
by Alexandre Simon & Herbert Scheidl & Renan Stenico Campos & Gleison Matana - 1793-1815 The potential impact of managerial entrenchment on firms’ corporate social responsibility activities and financial performance: evidence from Iran
by Mahdi Salehi & Mahbubeh Mahmoudabadi & Mohammad Sadegh Adibian & Hossein Rezaei Ranjbar - 1816-1836 Effect of SCF on automobile industry performance during sales promotional schemes
by Sricharan Chirra & Dinesh Kumar - 1865-1888 Sustainable operations practices and sustainable performance: relationships and moderators
by Vilmar Antonio Gonçalves Tondolo & Marina D'Agostini & Maria Emília Camargo & Rosana da Rosa Portella Tondolo & Josefer de Lima Souza & André Andrade Longaray - 1889-1906 Exploring the influence of religious elements on performance factors in developing countries: a case of the Ghanaian construction industry
by Ernest Kissi & Kofi Agyekum & Theophilus Adjei-Kumi & Debrah Caleb & Ekow Donkor Micheal
July 2020, Volume 70, Issue 7
- 1728-1750 Applying conventional agency theory to prediction of employee self-reporting performance behaviour
by Randolph Nsor-Ambala
December 2020, Volume 70, Issue 7
- 1930-1951 Improving internal logistics of a bus manufacturing using the lean techniques
by José Mourato & Luís Pinto Ferreira & José Carlos Sá & Francisco J.G. Silva & Teresa Dieguez & Benny Tjahjono
August 2020, Volume 70, Issue 6
- 1361-1392 An analysis of growth-accelerating factors for the Indian automotive industry using modified TISM
by Abhilasha Meena & Sanjay Dhir & Sushil - 1446-1469 Is more really better? Performance measure variety and environmental uncertainty
by Pall Rikhardsson & Stefan Wendt & Auður Arna Arnardóttir & Throstur Olaf Sigurjónsson
November 2020, Volume 70, Issue 6
- 1470-1486 Using method analysis to improve productivity: case of a tap manufacturer
by Barnes Sookdeo
July 2020, Volume 70, Issue 6
- 1263-1290 Identification of drivers of employee engagement in Indian power companies
by Samarendra Kumar Mohanty & Arunprasad P - 1291-1316 Performance indicators for measuring the effects of Smart Maintenance
by Camilla Lundgren & Jon Bokrantz & Anders Skoogh - 1317-1335 Revised overall labour effectiveness
by Marcello Braglia & Davide Castellano & Marco Frosolini & Mosè Gallo & Leonardo Marrazzini - 1336-1360 Performance evaluation under human capital perspective: an empirical evidence
by Sujata Priyambada Dash & Supriyo Roy - 1393-1418 Supplier selection using hybrid multicriteria decision-making methods
by Anirudh Tusnial & Satyendra Kumar Sharma & Parth Dhingra & Srikanta Routroy - 1419-1445 Impact of supply risk management on firm performance: a case of the Indian electronics industry
by Ramesh KT & Sarada Prasad Sarmah
June 2020, Volume 70, Issue 6
- 1233-1262 Modelling the enablers of industry 4.0 in the Indian manufacturing industry
by Vineet Jain & Puneeta Ajmera
December 2020, Volume 70, Issue 5
- 1017-1048 The current sustainability scenario of Industry 4.0 enabling technologies in Indian manufacturing industries
by Bhaveshkumar Nandanram Pasi & Subhash K. Mahajan & Santosh B. Rane
June 2020, Volume 70, Issue 5
- 1092-1117 Fifteen years of international journal of productivity and performance management (2004–2018)
by Riya Sureka & Satish Kumar & Sachin Kumar Mangla & Flavio Hourneaux Junior - 1118-1136 An empirical investigation of the relationship between TSR, value-based and accounting-based performance measures
by Harnesh Makhija & Pankaj Trivedi - 1137-1161 How is responsible leadership related to the three-component model of organisational commitment?
by Amlan Haque & Mario Fernando & Peter Caputi - 1162-1186 A corporate sustainability maturity model for readiness assessment: a three-step development strategy
by Yenny Sari & Akhmad Hidayatno & Amalia Suzianti & Markus Hartono & Harman Susanto - 1187-1212 Successful business models for service centres: an empirical analysis
by Paolo Gaiardelli & Lucrezia Songini - 1213-1231 The mark of industry 4.0: how managers respond to key revolutionary changes
by Erlinda N. Yunus
May 2020, Volume 70, Issue 4
- 789-807 Performance measurement for supply chains in the Industry 4.0 era: a balanced scorecard approach
by Guilherme Francisco Frederico & Jose Arturo Garza-Reyes & Anil Kumar & Vikas Kumar - 808-833 E-profiling R&D involvement/earnings of researchers: a G2E tool for performance management at CSIR–NML
by Beena Kumari & Anuradha Madhukar & Indranil Chattoraj - 834-858 Strategic human resource management and employees' intention to leave: testing the moderated mediation
by Subhash C. Kundu & Archana Mor & Neha Gahlawat - 859-892 Reverse supply chain management in manufacturing industry: a systematic review
by Kaliyan Mathiyazhagan & Sonu Rajak & Swayam Sampurna Panigrahi & Vernika Agarwal & Deepa Manani - 893-915 Factors leading to design changes in Jordanian construction projects
by Lina Ghazi Gharaibeh & Sandra T. Matarneh & Mazen Arafeh & Ghaleb Sweis
April 2020, Volume 70, Issue 4
- 743-768 The mechanism behind employee agreeableness and group performance ratings: a Pakistani study
by Sara Altaf & Muhammad Zahid Iqbal & Jan-Willem van Prooijen & Malik Ikramullah - 769-788 Supply chain collaboration in performance-based contracting: an empirical study
by Hasan Uvet & Hasan Celik & Sedat Cevikparmak & Saban Adana
July 2020, Volume 70, Issue 4
- 725-742 An exploration of digital ride-hailing multisided platforms' market dynamics: empirical evidence from the Uber case study
by Federico Cosenz & Davood Qorbani & Yokei Yamaguchi
December 2020, Volume 70, Issue 4
- 958-982 Automating the process of method-time-measurement
by Gualtiero Fantoni & Salam Qaddoori Al-Zubaidi & Elena Coli & Daniele Mazzei
June 2020, Volume 70, Issue 4
- 916-940 Validation issues of a performance management system for design: three case studies
by Paula Görgen Radici Fraga & Maurício Moreira e Silva Bernardes & Julio Carlos de Souza van der Linden & Darli Rodrigues Vieira & Milena Chang Chain - 941-957 Weather and labor productivity in construction: a literature review and taxonomy of studies
by Anas Moussa Al Refaie & Ali M. Alashwal & Zulkiflee Abdul-Samad & Hafez Salleh
March 2020, Volume 70, Issue 3
- 526-543 Factors influencing swift and effective resolution of supplier problems
by Rebecca Clemons & Swathi Reddy Baddam & Raymond M. Henry
April 2020, Volume 70, Issue 3
- 489-506 Is performance evaluation gendered for behavioural dimension?
by Rachana Chattopadhyay - 507-525 Heat-related productivity loss: benefits derived by working in the shade or work-time shifting
by Marco Morabito & Alessandro Messeri & Alfonso Crisci & Junzhe Bao & Rui Ma & Simone Orlandini & Cunrui Huang & Tord Kjellstrom - 544-566 Low interest rate environment: inventory management in Finland and Baltic states
by Olli-Pekka Hilmola & Weidong Li & Andres Tolli - 635-656 Corporate governance mechanisms and corporate investments: evidence from India
by Samridhi Suman & Shveta Singh - 657-674 Exploring employee performance dimensionality in Indian public sector units
by Subhra Pattnaik & Susmita Pattnaik - 675-703 Lean thinking and higher education management: revaluing the business school programme management
by Saad Zighan & Ahmed EL-Qasem
May 2020, Volume 70, Issue 3
- 567-591 Process-oriented improvement: a modern look at drawing the organizational progress roadmap
by Alireza Naser SadrAbadi & Seyed Mahmood Zanjirchi & Negar Jalilian - 592-612 Understanding the role of trade unions in improving construction productivity through the institutional framework
by Shang Gao & Sui Pheng Low & Serene Simin Ng - 613-634 Dealing with “abnormal” business growth by leveraging local area common goods: anoutside-instakeholder collaboration perspective
by Carmine Bianchi & Vincenzo Vignieri
August 2020, Volume 70, Issue 3
- 704-721 Improving research labs’ performance through project management guidelines: a case study analysis
by Marco Antonio Pacheco Junior & Rosley Anholon & Izabela Simon Rampasso & Walter Leal Filho
April 2020, Volume 70, Issue 2
- 233-255 SME productivity stakeholders: getting in the right orbit
by Oliver William Jones & Jeff Gold & David Devins - 325-349 Influence of empowerment, psychological contract and employee engagement on voluntary turnover intentions
by Sandhya S & Sulphey M M - 350-375 Application of Six Sigma methodology in an Indian chemical company
by Vishal Singh Patyal & Sachin Modgil & Maddulety Koilakuntla - 376-390 HR signals in the context of HRM-firm performance relationship: development of a conceptual framework
by Chiradip Bandyopadhyay & Kailash B. L. Srivastava - 408-426 Robust malmquist productivity measurement: evidence from Spanish hotel industry during the Great Recession
by Nickolaos G. Tzeremes - 427-458 Two-stage incentives system for commercial banks based on centralized resource allocation model in DEA-R
by Parisa Kamyab & Mohammad Reza Mozaffari & Javad Gerami & Peter F. Wankei
July 2020, Volume 70, Issue 2
- 459-487 Lean construction and simulation for performance improvement: a case study of reinforcement process
by Mohamed Saad Bajjou & Anas Chafi
March 2020, Volume 70, Issue 2
- 256-276 Fuzzy synthetic evaluation of human resource management practices influencing construction labour productivity
by Argaw Tarekegn Gurmu - 277-296 Improving productivity of a financial firm: business model evolution in the Caribbean
by David W. Parker & William W. Lawrence - 297-324 How does intellectual capital efficiency affect firm performance? The moderating role of family management
by Yolanda Ramírez & Julio Dieguez-Soto & Montserrat Manzaneque - 391-407 What drives job satisfaction in IT companies?
by Sérgio Moro & Ricardo F. Ramos & Paulo Rita
April 2020, Volume 70, Issue 1
- 87-108 Performance appraisal, justice and organizational effectiveness: a comparison between two universities
by Kurmet Kivipõld & Kulno Türk & Lea Kivipõld - 131-149 Impact of transactional, relational and balanced contract on affective commitment
by Nishant Singh & Harsha Tyagi & Umesh Bamel - 151-178 The mechanism behind informational fairness and project performance relationship: evidence from Pakistani construction organizations
by Sumreen Masood Khattak & Muhammad Zahid Iqbal & Malik Ikramullah & Muhammad Mustafa Raziq
March 2020, Volume 70, Issue 1
- 21-39 Corporate sustainability and enterprise performance
by Štefan Bojnec & Nastja Tomšič - 41-64 Non-financial e-procurement performance measures
by Nripendra Kumar & Kunal K. Ganguly - 65-86 Criticality assessment of the barriers to Lean Construction
by Aline Patricia Mano & Sergio E. Gouvea da Costa & Edson Pinheiro de Lima - 109-129 Integration of TTF and network externalities for RFID adoption in healthcare industry
by Vicky Ching Gu & Ken Black - 179-200 Working capital management, firm performance and nature of business
by Kumar Sanjay Sawarni & Sivasankaran Narayanasamy & Kanagaraj Ayyalusamy
August 2020, Volume 70, Issue 1
- 217-229 Enhancing voice of customer prioritisation in QFD by integrating the competitor matrix
by Zafar Iqbal & Nigel Peter Grigg
February 2020, Volume 70, Issue 1
- 1-20 Evaluation of lean practices in warehouses: an analysis of Brazilian reality
by Caroline Morito Pereira & Rosley Anholon & Izabela Simon Rampasso & Osvaldo L.G. Quelhas & Walter Leal Filho & Luis Antonio Santa-Eulalia
July 2020, Volume 69, Issue 8
- 1609-1626 Do green knowledge and attitude influence the youth's green purchasing? Theory of planned behavior
by George Kofi Amoako & Robert Kwame Dzogbenuku & Aidatu Abubakari - 1627-1646 Developing a framework for evaluating sustainability index for logistics service providers: graph theory matrix approach
by Anchal Gupta & Rajesh Kumar Singh - 1695-1720 A study on the factors affecting household solar adoption in Kerala, India
by Chandan Parsad & Shashank Mittal & Raveesh Krishnankutty - 1721-1742 Green service production in healthcare and role of value chain flexibility
by Pradeep Kumar
June 2020, Volume 69, Issue 8
- 1647-1669 What influences intention to purchase sustainable products? impact of advertising and materialism
by Anshul Mandliya & Vartika Varyani & Yusuf Hassan & Anuja Akhouri & Jatin Pandey - 1743-1764 Role of employee relations and HRM in driving commitment to sustainability in MSME firms
by Mridul Maheshwari & Arbind Samal & Vaibhav Bhamoriya - 1797-1811 Green knowledge management and strategic renewal: a discursive perspective on corporate sustainability
by Jeffrey Gauthier & Zuopeng (Justin) Zhang
August 2020, Volume 69, Issue 8
- 1585-1607 Enhancing business performance through green human resource management practices: an empirical evidence from Malaysian manufacturing industry
by Arsalan Mujahid Ghouri & Venkatesh Mani & Mustafa R. Khan & Naveed R. Khan & Anugamini Priya Srivastava - 1671-1694 Enablers of green business process management in the oil and gas sector
by Bader K. AlNuaimi & Mohammed Al Mazrouei & Fauzia Jabeen - 1765-1796 Revisiting environmental degradation and economic growth nexus using autoregressive distributed lag approach
by Monica Singhania & Neha Saini
February 2020, Volume 69, Issue 7
- 1395-1417 A combined AHP and TOPSIS approach for prioritizing the attributes for successful implementation of agile manufacturing
by Rahul Kumar & Kanwarpreet Singh & Sanjiv Kumar Jain - 1419-1435 Developing quality label awareness index of helmet users
by Sih Damayanti & Tri Rakhmawati & Sik Sumaedi & I Gede Mahatma Yuda Bakti - 1437-1454 Examining occupational stress, job satisfaction and gender difference among bank tellers: evidence from Ghana
by Kwasi Dartey-Baah & Samuel Howard Quartey & Grace Asiedua Osafo - 1455-1474 Measuring the impact of learning at the workplace on organisational performance
by Tobias Kopp & Steffen Kinkel & Teresa Schäfer & Barbara Kieslinger & Alan John Brown - 1497-1519 Empowering leadership in hospital employees
by Abhishek Singh & Santosh Rangnekar - 1521-1539 Implementation of performance management in an environment of conflicting management cultures
by Joe Christopher
April 2020, Volume 69, Issue 7
- 1541-1578 System dynamics applications in performance measurement research
by Olufunke Olufunmi Oladimeji & Heather Keathley-Herring & Jennifer A. Cross
March 2020, Volume 69, Issue 7
- 1345-1371 Assessment of behavior-based performance in banking and insurance sector
by Shaad Habeeb - 1373-1393 The influence of organizational culture and HRM on building innovative capability
by Carlos Botelho - 1475-1494 Lean meeting buyer's expectations, enhanced supplier productivity and compliance capabilities in garment industry
by Imranul Hoque & Peter Hasle & Miguel Malek Maalouf
February 2020, Volume 69, Issue 6
- 1247-1270 Investigating the relationship between Lean Six Sigma's intangible impacts and organisational innovation climate factors
by Mohamed Alblooshi & Mohammad Shamsuzzaman
March 2020, Volume 69, Issue 6
- 1301-1319 The impact of individual differences on multitasking ability
by Derek E. Crews & Molly J. Russ - 1321-1342 An integrative framework of supply chain flexibility
by Ying Liao
January 2020, Volume 69, Issue 6
- 1271-1299 An examination of talent management processes in Australian higher education
by Atheer Abdullah Mohammed & Abdul Hafeez Baig & Raj Gururajan
March 2020, Volume 69, Issue 5
- 1081-1105 An integrated OEE framework for structured productivity improvement in a semiconductor manufacturing facility
by Chew Keat Cheah & Joshua Prakash & Kok Seng Ong
May 2020, Volume 69, Issue 5
- 1033-1060 Determinants of capital structure; a sector-level analysis for Indian manufacturing firms
by Ajaya Kumar Panda & Swagatika Nanda
February 2020, Volume 69, Issue 3
- 612-632 Performance management of an externally imposed programme: a Malaysian case study
by A.K. Siti-Nabiha & Sangita Jeyaram & Dayana Jalaludin
April 2020, Volume 69, Issue 3
- 429-430 Editorial
by Jitesh Thakkar & Biswajit Mahanty & Jhareswar Maiti
August 2019, Volume 70, Issue 1
- 201-216 Effects of green human resource management: testing a moderated mediation model
by Richa Chaudhary
May 2019, Volume 69, Issue 9
- 1813-1831 GCG, financial architecture on stock return, financial performance and corporate value
by Suhadak Suhadak & Sri Mangesti Rahayu & Siti Ragil Handayani - 1861-1879 Modeling teachers’ quality of work life: a partial least square approach
by Muhammad Imran Malik & Hassan Mehmood & Waheed Ali Umrani - 1881-1902 Strategic scenario analysis combining dynamic balanced scorecards and statistics
by Enrico Supino & Federico Barnabè & Maria Cleofe Giorgino & Cristiano Busco - 1903-1924 Impact of operations management strategies on customer satisfaction and behavioral intentions at café-restaurants
by N. Gökhan Torlak & Ahmet Demir & Taylan Budur - 1955-1972 People-process-performance benchmarking technique in cloud computing environment
by Issam Kouatli - 1973-1997 Bank productivity in Africa
by Sarah Beatson Nartey & Kofi A. Osei & Emmanuel Sarpong-Kumankoma
June 2019, Volume 69, Issue 9
- 1833-1859 Customer-contact employees’ empowerment and customer performance
by Sarra Berraies & Rached Chtioui & Mehrez Chaher - 1925-1954 An empirical investigation of supply chain operations reference model practices and supply chain performance
by Sri Yogi Kottala & Kotzab Herbert
July 2019, Volume 69, Issue 9
- 1999-2019 Evaluating the performance of auditors: a driver or a stabilizer of auditors’ behaviour
by Rabih Nehme & Christelle AlKhoury & Abdullah Al Mutawa - 2021-2045 Factors influencing multifactor productivity of equipment-intensive activities
by Nima Gerami Seresht & Aminah Robinson Fayek - 2047-2068 Effects of the attributes of supply chain openness on sustainable supply chain performance
by Syed Awais Ahmad Tipu & Kamel Fantazy - 2069-2087 Driving performance in the public sector: what can we learn from Malaysia’s service delivery reform?
by Noore Alam Siddiquee - 2089-2118 Quantitative target setting in balanced scorecard method using simultaneous equations system and goal programming
by Sorour Farokhi & Emad Roghanian & Yaser Samimi - 2119-2137 Managing performance through employee attributes: implications for employee engagement
by Pia Lappalainen & Minna Saunila & Juhani Ukko & Tero Rantala & Hannu Rantanen - 2139-2159 The effect of social network ties on performance: a moderated mediation model
by Amer Ali Al-Atwi
November 2019, Volume 69, Issue 6
- 1109-1127 Marketing intensity and persistence of firm performance: empirical evidence from Indonesia
by Dinesh Jaisinghani & Harwinder Kaur & Jatin Goyal & Mahesh Joshi - 1129-1152 Improving the effectiveness of the employee performance management process
by Alain Neher & Jane Maley - 1153-1176 Prioritize the key parameters of Vietnamese coffee industries for sustainability
by Thi-Nga Do & Vimal Kumar & Manh-Hoang Do
December 2019, Volume 69, Issue 6
- 1177-1203 Bundling in public–private partnership projects – a conceptual framework
by Tharun Dolla & Boeing Laishram - 1205-1225 Risk management integration and supply chain performance in ISO 9001-certified and non-certified firms
by Scott Dellana & John F. Kros & Mauro Falasca & William J. Rowe - 1227-1245 Work social support, work engagement and their impacts on multiple performance outcomes
by Niusha Talebzadeh & Osman M. Karatepe
November 2019, Volume 69, Issue 5
- 1009-1032 Overall equipment effectiveness (OEE) evaluation for an automated ice cream production line
by Panagiotis H. Tsarouhas
October 2019, Volume 69, Issue 5
- 915-938 Adoption of practices for organizational effectiveness in healthcare supply chains
by Matloub Hussain & Fatima Al Hammadi & Dotun Adebanjo - 939-961 Integrating performance measurement, system dynamics, and problem-solving methods
by Dian Prama Irfani & Dermawan Wibisono & Mursyid Hasan Basri - 963-987 Distribution channels of vegetable industry in Indonesia: impact on business performance
by Joko Mariyono & Jaka Waskito & Apri Kuntariningsih & Gunistiyo Gunistiyo & Sumarno Sumarno - 989-1008 Improvement of economic and sustainability performance of agribusiness management using ecological technologies in Indonesia
by Joko Mariyono
September 2019, Volume 69, Issue 5
- 873-894 Direct and indirect effects of work‒family enrichment: role of gender role ideology
by Nidhi Bansal & Upasna A. Agarwal - 895-913 Organizational culture and total quality management practices in Indian construction industry
by Vishal Singh Patyal & Sudhir Ambekar & Anand Prakash - 1061-1079 Understanding the components of profitability and productivity change at the micro level
by Bernd Andreas Wiech & Athanassios Kourouklis & James Johnston
October 2019, Volume 69, Issue 4
- 633-650 Productivity of the Indian non-life insurance sector
by Ashiq Mohd Ilyas & S. Rajasekaran
June 2019, Volume 69, Issue 4
- 704-722 Promoting employee innovation performance
by Sabiha Mumtaz & Sanjai K. Parahoo
December 2019, Volume 69, Issue 4
- 651-665 Client protection and sustainable performance in microfinance institution
by Nor Maisarah Bakar & Rashidah Abdul Rahman & Zuraeda Ibrahim - 666-684 The impact of the level of customer satisfaction on the quality of e-commerce services
by Teresa Gajewska & Dominik Zimon & Grzegorz Kaczor & Peter Madzík
July 2019, Volume 69, Issue 4
- 685-703 The relationship between managerial ability, earnings management and internal control quality on audit fees in Iran
by Mahdi Salehi & Mahmoud Mousavi Shiri & Seyedeh Zahra Hossini - 794-812 ISO 9001-certified public healthcare center’s efficiency and re-certification
by Rahmat Nurcahyo & Ellia Kristiningrum & Sik Sumaedi - 813-833 Sustainable service supply chain practices (SSSCPs): a framework development
by Fahimeh Aliakbari Nouri & Mohsen Shafiei Nikabadi & Laya Olfat
September 2019, Volume 69, Issue 4
- 723-740 Exploring lean generic and lean healthcare cultural clusters
by Marc Dorval & Marie-Hélène Jobin - 741-773 E-fulfillment performance evaluation for an e-tailer: a DANP approach
by Rohit Titiyal & Sujoy Bhattacharya & Jitesh J. Thakkar - 774-793 Impact of IT practices and business value of IT measurement
by Sunil Pathak & Venkataraghavan Krishnaswamy & Mayank Sharma
May 2019, Volume 69, Issue 4
- 834-872 The contribution of social media to project management
by Muralitheran V. Kanagarajoo & Richard Fulford & Craig Standing
September 2019, Volume 69, Issue 3
- 489-517 An investigation on lean–green performance of Indian manufacturing SMEs
by Shashank Thanki & Jitesh J. Thakkar - 541-558 The effect of the client–contractor relationship on project performance
by Milind Jagtap & Sachin Kamble
June 2019, Volume 69, Issue 3
- 519-539 Lean-excellence business management for manufacturing SMEs focusing on KRI
by Ibrahim Salih Mohammad & Chike F. Oduoza
December 2019, Volume 69, Issue 3
- 431-445 Sustainability reporting and firm’s performance
by Amina Buallay - 447-465 Corporate social responsibility and intention to quit
by Mohammed Laid Ouakouak & Bindu Arya & Michel Zaitouni
October 2019, Volume 69, Issue 3
- 467-487 Automotive recall risk: impact of buyer‒supplier relationship on supply chain social sustainability
by Shereen Nassar & Tarek Kandil & Merve Er Kara & Abhijeet Ghadge - 583-596 Geographical diversification and bank performance: evidence from Indian banks
by Shweta Sharma & Anand Anand
August 2019, Volume 69, Issue 3
- 559-581 Evaluation and improvement of maintenance management performance using a maturity model
by Marcelo Albuquerque Oliveira & Isabel Lopes - 597-611 Micro-level sectoral analysis of developing economies
by Hind Muhtaseb & Grace Khoury & George Tovstiga
May 2019, Volume 69, Issue 2
June 2019, Volume 69, Issue 2
- 382-404 An implementation model of performance-based budgeting
by Tayebe Amirkhani & Asal Aghaz & Alireza Sheikh
August 2019, Volume 69, Issue 2
- 217-235 How organizational culture influences performance measurement systems in SMEs
by Meriam Jardioui & Patrizia Garengo & Semma El Alami - 236-251 The reciprocal relationship between profitability and capital structure and its impacts on the corporate values of manufacturing companies in Indonesia
by Sri Mangesti Rahayu & Suhadak & Muhammad Saifi - 321-343 Organizational enablers of business process reengineering implementation
by Gharib Hashem
September 2019, Volume 69, Issue 2
- 271-296 Systems thinking and CMM for continuous improvement in the construction industry
by Temitope Seun Omotayo & Prince Boateng & Oluyomi Osobajo & Adekunle Oke & Loveline Ifeoma Obi - 344-360 The factors affecting technology transaction value in Vietnam: technology demand approach
by Phuong Thi Nguyen & Minh Khac Nguyen & Huong Thu Dang - 361-381 The moderating role of 360-degree appraisal between engagement and innovative behaviors
by Silva Karkoulian & Jordan Srour & Leila Canaan Messarra - 405-427 Amoeba management and organizational ambidexterity
by Ralph Adler & Toshiro Hiromoto & Hiroyuki Suzuki
October 2019, Volume 69, Issue 2
- 252-270 The costs and benefits of going beyond the call of duty
by Navneet Kaur & Lakhwinder Singh Kang
August 2019, Volume 69, Issue 1
- 109-133 Justification of TPM pillars for enhancing the performance of manufacturing industry of Northern India
by Jagdeep Singh & Harwinder Singh
June 2019, Volume 69, Issue 1
- 153-168 Examining operational wastes within Greek banking operations
by Robert Anthony Allen & Giannis Panagoulis & Gareth Reginald Terence White
October 2019, Volume 69, Issue 1
- 61-84 The relationship between TQM and SMEs’ performance
by Haim Hilman & Gamal Abdualmajed Ali & Abdullahi Hassan Gorondutse
May 2019, Volume 69, Issue 1
- 85-108 Do HRD practices affect perceived market performance through operational performance? Evidence from software industry
by Ram Shankar Uraon & Manish Gupta - 134-152 Evaluating quantity surveying firms’ performance
by Hannah Feyisayo Osunsanwo & Joshua Oluwasuji Dada
September 2019, Volume 69, Issue 1
- 1-21 Lean management and operational performance in health care
by Rasha Zuhair Alkhaldi & Ayman Bahjat Abdallah - 22-43 Evaluation of labor hiring policies in construction projects performance using system dynamics
by Soroush Abbaspour & Shahin Dabirian - 44-60 Relationship between governance mechanisms and contract performance
by Dayashankar Maurya & Amit Kumar Srivastava - 169-191 Lean manufacturing and productivity changes: the moderating role of R&D
by Yingjie Shi & Xinyu Wang & Xuechang Zhu - 192-216 Capacity utilization analysis through time-driven ABC in a small-sized manufacturing company
by Hümeyra Adıgüzel & Marios Floros
June 2019, Volume 68, Issue 8
- 1475-1492 Framework for measurement of supplier satisfaction
by Manoj Hudnurkar & Suhas Suresh Ambekar
July 2019, Volume 68, Issue 8
- 1373-1410 Designing performance measurement systems in nonprofit and public administration organizations
by Louisi Francis Moura & Edson Pinheiro de Lima & Fernando Deschamps & Eileen Van Aken & Sergio E. Gouvea da Costa & Fernanda Tavares Treinta & José Marcelo Almeida Prado Cestari - 1411-1433 Firm performance: is organizational learning capability the magic wand?
by Lai Wan Hooi - 1528-1540 Cost-reduction and quality improvement using DMAIC in the SMEs
by Soundararajan K. & Janardhan Reddy K.
September 2019, Volume 68, Issue 8
- 1493-1509 Convergence between performance and amateur management of a social organisation
by Victor Meyer Jr & Diórgenes Falcão Mamédio & Alechssandra Ressetti Oliveira & Natália Brasil Dib
May 2019, Volume 68, Issue 8
- 1457-1474 Identifying and prioritizing safety practices affecting construction labour productivity
by Argaw Tarekegn Gurmu - 1510-1527 Impact of deviation from target working capital on firm profitability: evidence from India
by Punam Prasad & Narayanasamy Sivasankaran & Ankur Shukla
August 2019, Volume 68, Issue 8
- 1434-1456 Sustainable supply chain performance, its practice and impact on barriers to collaboration
by Gopal Kumar & Mohit Goswami
June 2019, Volume 68, Issue 7
- 1194-1207 Effective productivity management of mixed flower farms
by Avital Bechar & Gad Vitner - 1208-1234 The mediation effect of job satisfaction and organizational commitment on the organizational learning effect of the employee performance
by Muhammad Irfani Hendri - 1235-1249 Ascertaining the interaction effects among organisational citizenship behaviour, work overload and employees’ performance in the Ghanaian construction industry
by Ernest Kissi & Odoi Ansah Asare & Kofi Agyekum & Daniel Yamoah Agyemang & Musah Labaran - 1250-1271 The mediating effect of intellectual capital, management accounting information systems, internal process performance, and customer performance
by Hariyati Hariyati & Bambang Tjahjadi & Noorlailie Soewarno - 1272-1292 The role of sustainable HRM in sustaining positive organizational outcomes
by Abdulla Hasan Almarzooqi & Mehmood Khan & Khalizani Khalid - 1293-1322 Organisational culture, environmental management control systems, environmental performance of Pakistani manufacturing industry
by Tze San Ong & Hussain Bakhsh Magsi & Thomas F. Burgess - 1323-1342 Determinants of Portuguese firms’ financial performance: panel data evidence
by Elisabete Simões Vieira & Maria Elisabete Neves & António Gomes Dias - 1343-1372 Kaizen event approach: a case study in the packaging industry
by Brian Vo & Elif Kongar & Manuel F. Suárez Barraza
May 2019, Volume 68, Issue 6
- 1102-1119 A process for successfully implementing BPR projects
by M.F.F. Fasna & Sachie Gunatilake - 1120-1140 Farmer training to simultaneously increase productivity of soybean and rice in Indonesia
by Joko Mariyono