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New service development in high tech sectors: a decision making perspective

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  • van Riel, A.C.R.

    (Marketing & Supply Chain Management)

  • Lievens, A.

    (Externe publicaties SBE)

Abstract

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Suggested Citation

  • van Riel, A.C.R. & Lievens, A., 2003. "New service development in high tech sectors: a decision making perspective," Research Memorandum 013, Maastricht University, Maastricht Research School of Economics of Technology and Organization (METEOR).
    • Handle: RePEc:unm:umamet:2003013
    DOI: 10.26481/umamet.2003013
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    References listed on IDEAS

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    1. Richard L. Daft & Robert H. Lengel, 1986. "Organizational Information Requirements, Media Richness and Structural Design," Management Science, INFORMS, vol. 32(5), pages 554-571, May.
    2. Alan MacCormack & Roberto Verganti & Marco Iansiti, 2001. "Developing Products on "Internet Time": The Anatomy of a Flexible Development Process," Management Science, INFORMS, vol. 47(1), pages 133-150, January.
    3. William C. Bogner & Pamela S. Barr, 2000. "Making Sense in Hypercompetitive Environments: A Cognitive Explanation for the Persistence of High Velocity Competition," Organization Science, INFORMS, vol. 11(2), pages 212-226, April.
    4. James G. March, 1978. "Bounded Rationality, Ambiguity, and the Engineering of Choice," Bell Journal of Economics, The RAND Corporation, vol. 9(2), pages 587-608, Autumn.
    5. Schoemaker, Paul J H, 1982. "The Expected Utility Model: Its Variants, Purposes, Evidence and Limitations," Journal of Economic Literature, American Economic Association, vol. 20(2), pages 529-563, June.
    6. Bateman, Thomas S. & Crant, J. Michael, 1999. "Proactive behavior: Meaning, impact, recommendations," Business Horizons, Elsevier, vol. 42(3), pages 63-70.
    7. L. J. Bourgeois, III & Kathleen M. Eisenhardt, 1988. "Strategic Decision Processes in High Velocity Environments: Four Cases in the Microcomputer Industry," Management Science, INFORMS, vol. 34(7), pages 816-835, July.
    8. Shantanu Dutta & Om Narasimhan & Surendra Rajiv, 1999. "Success in High-Technology Markets: Is Marketing Capability Critical?," Marketing Science, INFORMS, vol. 18(4), pages 547-568.
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    Cited by:

    1. Hasan Dinçer & Umit Hacıoğlu & Serhat Yü ksel, 2019. "Examining service innovation competencies of Turkish deposit banks with fuzzy ANP, fuzzy TOPSIS and fuzzy VIKOR methods," Journal of Administrative and Business Studies, Professor Dr. Usman Raja, vol. 5(1), pages 26-36.
    2. TANASE, George Cosmin, 2012. "The Significance of Strategic Service Innovation Management in Retailing," Romanian Distribution Committee Magazine, Romanian Distribution Committee, vol. 3(3), pages 36-40, September.

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