IDEAS home Printed from https://ideas.repec.org/p/osf/socarx/y943w.html
   My bibliography  Save this paper

Antagonism beyond employment: how the ‘subordinated agency’ of labour platforms generates conflict in the remote gig economy

Author

Listed:
  • Wood, Alex
  • Lehdonvirta, Vili

Abstract

This article investigates why gig economy workers who see themselves as self-employed freelancers also engage in collective action traditionally associated with regular employment. Using ethnographic evidence on the remote gig economy in North America, the United Kingdom, and the Philippines, we argue that labour platforms increase the agency of workers to contract with clients and thus reduce the risk of false self-employment in terms of the worker-client relationship. However, in doing so, platforms create a new source of subordination to the platform itself. We term this phenomenon ‘subordinated agency’, and demonstrate that it entails a ‘structured antagonism’ with platforms that manifests in three areas: fees, competition, and worker voice mechanisms. Subordinated agency creates worker desire for representation, greater voice, and even unionisation towards the platform, while preserving entrepreneurial attitudes towards clients.

Suggested Citation

  • Wood, Alex & Lehdonvirta, Vili, 2021. "Antagonism beyond employment: how the ‘subordinated agency’ of labour platforms generates conflict in the remote gig economy," SocArXiv y943w, Center for Open Science.
    • Handle: RePEc:osf:socarx:y943w
    DOI: 10.31219/osf.io/y943w
    as

    Download full text from publisher

    File URL: https://osf.io/download/606c585751f7ae01f1f56705/
    Download Restriction: no
    File URL: https://libkey.io/10.31219/osf.io/y943w?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Kässi, Otto & Lehdonvirta, Vili, 2018. "Online labour index: Measuring the online gig economy for policy and research," Technological Forecasting and Social Change, Elsevier, vol. 137(C), pages 241-248.
    2. Gawer, Annabelle, 2014. "Bridging differing perspectives on technological platforms: Toward an integrative framework," Research Policy, Elsevier, vol. 43(7), pages 1239-1249.
    3. Rajagopal, 2014. "The Human Factors," Palgrave Macmillan Books, in: Architecting Enterprise, chapter 9, pages 225-249, Palgrave Macmillan.
    4. Edmund Heery, 2009. "Trade unions and contingent labour: scale and method," Cambridge Journal of Regions, Economy and Society, Cambridge Political Economy Society, vol. 2(3), pages 429-442.
    5. Andrey Shevchuk & Denis Strebkov, 2018. "Safeguards against Opportunism in Freelance Contracting on the Internet," British Journal of Industrial Relations, London School of Economics, vol. 56(2), pages 342-369, June.
    6. Richard Saundry & Mark Stuart & Valerie Antcliff, 2012. "Social Capital and Union Revitalization: A Study of Worker Networks in the UK Audio-Visual Industries," British Journal of Industrial Relations, London School of Economics, vol. 50(2), pages 263-286, June.
    7. Kässi, Otto & Lehdonvirta, Vili, 2018. "Do Digital Skill Certificates Help New Workers Enter the Market? Evidence from an Online Labour Platform," SocArXiv 7tybd, Center for Open Science.
    8. Jamie Peck & Nikolas Theodore, 1998. "The Business of Contingent Work: Growth and Restructuring in Chicago's Temporary Employment Industry," Work, Employment & Society, British Sociological Association, vol. 12(4), pages 655-674, December.
    9. Jean-Charles Rochet & Jean Tirole, 2003. "Platform Competition in Two-Sided Markets," Journal of the European Economic Association, MIT Press, vol. 1(4), pages 990-1029, June.
    10. Evans David S., 2003. "Some Empirical Aspects of Multi-sided Platform Industries," Review of Network Economics, De Gruyter, vol. 2(3), pages 1-19, September.
    11. Charles Heckscher & John McCarthy, 2014. "Transient Solidarities: Commitment and Collective Action in Post-Industrial Societies," British Journal of Industrial Relations, London School of Economics, vol. 52(4), pages 627-657, December.
    12. Andy Hodder & Mark Williams & John Kelly & Nick McCarthy, 2017. "Does Strike Action Stimulate Trade Union Membership Growth?," British Journal of Industrial Relations, London School of Economics, vol. 55(1), pages 165-186, March.
    13. Chris Smith, 2006. "The double indeterminacy of labour power," Work, Employment & Society, British Sociological Association, vol. 20(2), pages 389-402, June.
    14. Glenn Morgan & Valeria Pulignano, 2020. "Solidarity at Work: Concepts, Levels and Challenges," Work, Employment & Society, British Sociological Association, vol. 34(1), pages 18-34, February.
    15. Virginia Doellgast & Ian Greer, 2007. "Vertical Disintegration and the Disorganization of German Industrial Relations1," British Journal of Industrial Relations, London School of Economics, vol. 45(1), pages 55-76, March.
    16. Michael David Maffie, 2020. "The Role of Digital Communities in Organizing Gig Workers," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 59(1), pages 123-149, January.
    17. Amanda Pallais, 2014. "Inefficient Hiring in Entry-Level Labor Markets," American Economic Review, American Economic Association, vol. 104(11), pages 3565-3599, November.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Paul Edwards & Andy Hodder, 2022. "Conflict and control in the contemporary workplace: Structured antagonism revisited," Industrial Relations Journal, Wiley Blackwell, vol. 53(3), pages 220-240, May.
    2. Cirillo, Valeria & Guarascio, Dario & Parolin, Zachary, 2023. "Platform work and economic insecurity in Italy," Structural Change and Economic Dynamics, Elsevier, vol. 65(C), pages 126-138.
    3. Fabian Stephany & Otto Kassi & Uma Rani & Vili Lehdonvirta, 2021. "Online Labour Index 2020: New ways to measure the world's remote freelancing market," Papers 2105.09148, arXiv.org, revised Jun 2021.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Heiland, Heiner, 2020. "Workers' Voice in platform labour: An Overview," WSI Studies 21, The Institute of Economic and Social Research (WSI), Hans Böckler Foundation.
    2. Cristiano Codagnone & Fabienne Abadie & Federico Biagi, 2016. "The Future of Work in the ‘Sharing Economy’. Market Efficiency and Equitable Opportunities or Unfair Precarisation?," JRC Research Reports JRC101280, Joint Research Centre.
    3. Inoue, Yuki & Tsujimoto, Masaharu, 2018. "New market development of platform ecosystems: A case study of the Nintendo Wii," Technological Forecasting and Social Change, Elsevier, vol. 136(C), pages 235-253.
    4. Braesemann, Fabian & Stephany, Fabian & Teutloff, Ole & Kässi, Otto & Graham, Mark & Lehdonvirta, Vili, 2021. "The polarisation of remote work," SocArXiv q8a96, Center for Open Science.
    5. Yuki Inoue & Takeshi Takenaka & Takami Kasasaku & Tadafumi Tamegai & Ryohei Arai, 2023. "How to design platform ecosystems by intrapreneurs: Implications from action design research on IoT-based platform," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-26, December.
    6. Yuki Inoue & Masataka Hashimoto & Takeshi Takenaka, 2019. "Effectiveness of Ecosystem Strategies for the Sustainability of Marketplace Platform Ecosystems," Sustainability, MDPI, vol. 11(20), pages 1-33, October.
    7. Bixiang Shi & Fangcheng Tang & Fenfen Wei, 2022. "The Path Constitution of Platform Evolution: An Organizational Momentum View," Sustainability, MDPI, vol. 14(15), pages 1-22, July.
    8. Inoue, Yuki, 2021. "Indirect innovation management by platform ecosystem governance and positioning: Toward collective ambidexterity in the ecosystems," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
    9. Federico Boffa & Amedeo Piolatto & Evila Piva & Florian Schuett, 2022. "Industry dynamics in digital markets," Economia e Politica Industriale: Journal of Industrial and Business Economics, Springer;Associazione Amici di Economia e Politica Industriale, vol. 49(3), pages 401-407, September.
    10. Jingtao Yi & Jinqiu He & Lihong Yang, 2019. "Platform heterogeneity, platform governance and complementors’ product performance: an empirical study of the mobile application industry," Frontiers of Business Research in China, Springer, vol. 13(1), pages 1-20, December.
    11. Junic Kim & Jaewook Yoo, 2019. "Platform Growth Model: The Four Stages of Growth Model," Sustainability, MDPI, vol. 11(20), pages 1-16, October.
    12. Satish Nambisan & Shaker A. Zahra & Yadong Luo, 2019. "Global platforms and ecosystems: Implications for international business theories," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 50(9), pages 1464-1486, December.
    13. Lijun Tang, 2024. "Moral mobilization in the digital space: Seafarers exercising agency during the pandemic," Environment and Planning A, , vol. 56(4), pages 1045-1060, June.
    14. Tan, Zhi Ming & Aggarwal, Nikita & Cowls, Josh & Morley, Jessica & Taddeo, Mariarosaria & Floridi, Luciano, 2021. "The ethical debate about the gig economy: A review and critical analysis," Technology in Society, Elsevier, vol. 65(C).
    15. de Reuver, Mark & Sørensen, Carsten & Basole, Rahul C., 2018. "The digital platform: a research agenda," LSE Research Online Documents on Economics 80669, London School of Economics and Political Science, LSE Library.
    16. Rodolphe Durand & Robert M. Grant & Tammy L. Madsen & David P. McIntyre & Arati Srinivasan, 2017. "Networks, platforms, and strategy: Emerging views and next steps," Strategic Management Journal, Wiley Blackwell, vol. 38(1), pages 141-160, January.
    17. Steffen, Nico & Wiewiorra, Lukas & Kroon, Peter, 2021. "Wettbewerb und Regulierung in der Plattform- und Datenökonomie," WIK Discussion Papers 481, WIK Wissenschaftliches Institut für Infrastruktur und Kommunikationsdienste GmbH.
    18. Choi, Goya & Nam, Changi & Kim, Seongcheol, 2019. "The impacts of technology platform openness on application developers’ intention to continuously use a platform: From an ecosystem perspective," Telecommunications Policy, Elsevier, vol. 43(2), pages 140-153.
    19. Carmen Leong & Silvia Lin & Felix Tan & Jie Yu, 2024. "Coordination in a Digital Platform Organization," Information Systems Research, INFORMS, vol. 35(1), pages 363-393, March.
    20. Maier, Michael F. & Viete, Steffen & Ody, Margard, 2017. "Plattformbasierte Erwerbsarbeit: Stand der empirischen Forschung," IZA Research Reports 81, Institute of Labor Economics (IZA).

    More about this item

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:osf:socarx:y943w. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: OSF (email available below). General contact details of provider: https://arabixiv.org .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.