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The Adoption of ChatGPT

Author

Listed:
  • Humlum, Anders

    (University of Chicago Booth School of Business)

  • Vestergaard, Emilie

    (University of Copenhagen)

Abstract

We study the adoption of ChatGPT, the icon of Generative AI, using a large-scale survey experiment linked to comprehensive register data in Denmark. Surveying 100,000 workers from 11 exposed occupations, we document ChatGPT is pervasive: half of workers have used it, with younger, less experienced, higher-achieving, and especially male workers leading the curve. Why have some workers adopted ChatGPT, and others not? Workers see a substantial productivity potential in ChatGPT but are often hindered by employer restrictions and required training. Informing workers about expert assessments of ChatGPT shifts workers' beliefs and intentions but has limited impacts on actual adoption.

Suggested Citation

  • Humlum, Anders & Vestergaard, Emilie, 2024. "The Adoption of ChatGPT," IZA Discussion Papers 16992, Institute of Labor Economics (IZA).
    • Handle: RePEc:iza:izadps:dp16992
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    More about this item

    Keywords

    technology adoption; labor productivity;

    JEL classification:

    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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