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Social distancing and wellbeing: conceptualizing actor distance and actor safe zone for pandemics

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  • Jörg Finsterwalder

Abstract

This article conceptualizes social distancing in the wake of disasters, such as pandemics, which affect the way actors perceive themselves in relation to the world around them. It advances that social distancing goes beyond the mere notion of being physically distant by drawing on work in psychology. This article introduces the term actor distance and applies the four domains of temporal, hypothetical, physical and social distance to the construct. Moreover, this work embeds actor distance in earlier work on actor wellbeing and the notion of a resources–challenges equilibrium (RCE) concept of wellbeing. Expanding on the framework of RCE, this article coins the term of actor safe zone and infuses it into Transformative Service Research. It discusses the connection of actor distance, RCE and actor safe zone in the light of major incidents and derives implications for service research and practice.

Suggested Citation

  • Jörg Finsterwalder, 2021. "Social distancing and wellbeing: conceptualizing actor distance and actor safe zone for pandemics," The Service Industries Journal, Taylor & Francis Journals, vol. 41(1-2), pages 9-31, January.
  • Handle: RePEc:taf:servic:v:41:y:2021:i:1-2:p:9-31
    DOI: 10.1080/02642069.2020.1841753
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    Cited by:

    1. Ngoh, Cheryl-lyn & Groening, Christopher, 2022. "The effect of COVID-19 on consumers’ channel shopping behaviors: A segmentation study," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
    2. Siddiqi, Umar Iqbal & Akhtar, Naeem & Islam, Tahir, 2022. "Restaurant hygiene attributes and consumers’ fear of COVID-19: Does psychological distress matter?," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
    3. Akhtar, Naeem & Ittefaq, Huma & Siddiqi, Umar Iqbal & Islam, Tahir & Hameed, Zahid & Kuzior, Aleksandra, 2024. "Zero-COVID and retail: Using multi-wave data to examine the role of perceived risk and psychological factors in shopping abandonment," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
    4. Weiwei Liu & Wenqing Xu & Monica (Shu-Fen) Wu, 2022. "The Effect of Tourist-to-Tourist Interaction on Life Satisfaction: A Mediation Role of Social Connectedness," Sustainability, MDPI, vol. 14(23), pages 1-14, December.

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