IDEAS home Printed from https://ideas.repec.org/a/pal/palcom/v11y2024i1d10.1057_s41599-024-02800-4.html
   My bibliography  Save this article

Speaking up on attending ward rounds: a qualitative study of internal medicine residents

Author

Listed:
  • Justin J. Choi

    (Weill Cornell Medicine
    Maastricht University)

  • Nada Mhaimeed

    (Weill Cornell Medicine-Qatar)

  • Peggy Bk. Leung

    (Weill Cornell Medicine)

  • Jigar H. Contractor

    (Weill Cornell Medicine)

  • Adrian Majid

    (Weill Cornell Medicine
    Icahn School of Medicine at Mount Sinai)

  • Kirana Gudi

    (Weill Cornell Medicine)

  • William Martinez

    (Vanderbilt University Medical Center)

  • Laura Robbins

    (Hospital for Special Surgery)

  • Martin F. Shapiro

    (Weill Cornell Medicine)

Abstract

Attending rounds are a core educational component of learning in teaching hospitals. Speaking up in this context has not been explored among medical residents. We aimed to understand residents’ perspectives on speaking up about their own clinical reasoning during attending rounds. This was a qualitative study performed at a single teaching hospital. We selected a random sample of 45 internal medicine residents among 141 in the training program, among whom 21 accepted the invitation to participate. Semi-structured interviews were conducted over Zoom. We performed thematic analysis within a social constructionist epistemology to develop codes, categories, and themes. Analysis continued until thematic saturation was achieved. We interviewed 21 residents, including 9 interns, 7 junior residents, and 5 senior residents. Residents described factors related to team culture, team dynamics, knowledge and experience, domain of patient care, and structure of rounds that influence speaking up during rounds. We identified four themes that were critical for speaking up: (1) promoting a culture of learning; (2) creating psychological safety; (3) developing self-efficacy; and (4) fostering resident autonomy. Feedback from the attending, particularly nonverbal cues perceived as negative, played a prominent role in preventing residents from speaking up. We identified factors for speaking up among residents during attending rounds. Feedback conveyed during attending rounds influenced the culture of learning, psychological safety, and residents’ self-efficacy, which impacted residents’ motivation to speak up. Ward attendings should be mindful of verbal and nonverbal forms of feedback on rounds.

Suggested Citation

  • Justin J. Choi & Nada Mhaimeed & Peggy Bk. Leung & Jigar H. Contractor & Adrian Majid & Kirana Gudi & William Martinez & Laura Robbins & Martin F. Shapiro, 2024. "Speaking up on attending ward rounds: a qualitative study of internal medicine residents," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-8, December.
  • Handle: RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-02800-4
    DOI: 10.1057/s41599-024-02800-4
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1057/s41599-024-02800-4
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1057/s41599-024-02800-4?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Gary Charness & Yan Chen, 2020. "Social Identity, Group Behavior, and Teams," Annual Review of Economics, Annual Reviews, vol. 12(1), pages 691-713, August.
    2. Amy C. Edmondson, 2003. "Speaking Up in the Operating Room: How Team Leaders Promote Learning in Interdisciplinary Action Teams," Journal of Management Studies, Wiley Blackwell, vol. 40(6), pages 1419-1452, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. An-Chih Wang & Jack Ting-Ju Chiang & Wan-Ju Chou & Bor-Shiuan Cheng, 2017. "One definition, different manifestations: Investigating ethical leadership in the Chinese context," Asia Pacific Journal of Management, Springer, vol. 34(3), pages 505-535, September.
    2. Yildiz, H. Emre & Murtic, Adis & Zander, Udo, 2024. "Re-conceptualizing absorptive capacity: The importance of teams as a meso-level context," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
    3. Winter, Vera & Thomsen, Mette Kjærgaard & Schreyögg, Jonas & Blankart, Katharina & Duminy, Lize & Schoenenberger, Lukas & Ansah, John P. & Matchar, David & Blankart, Carl Rudolf & Oppel, Eva & Jensen,, 2019. "Improving Service Provision - The Health Care Services' Perspective," SMR - Journal of Service Management Research, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 3(4), pages 163-183.
    4. Li, Sherry Xin & Wang, Shengzhe & Yang, Shuo, 2023. "What is in Local Dialects? A Field Experiment on Social Distance and Human Capital Development in Job Training," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 106(C).
    5. Nicolás Ajzenman & Bruno Ferman & Pedro C. Sant’Anna, 2023. "Rooting for the Same Team: On the Interplay between Political and Social Identities in the Formation of Social Ties," Working Papers 231, Red Nacional de Investigadores en Economía (RedNIE).
    6. Xue Tong Dong & Yang Woon Chung & Jeong Kwon Yun, 2023. "The Mediating Effects of Anxiety and Happiness and the Moderating Effect of Social Network Services for Employee Silence and Psychological Withdrawal Behavior," SAGE Open, , vol. 13(4), pages 21582440231, November.
    7. Gopesh Anand & John Gray & Enno Siemsen, 2012. "Decay, Shock, and Renewal: Operational Routines and Process Entropy in the Pharmaceutical Industry," Organization Science, INFORMS, vol. 23(6), pages 1700-1716, December.
    8. Bent Flyvbjerg & Alexander Budzier, 2018. "Report for the Edinburgh Tram Inquiry," Papers 1805.12106, arXiv.org.
    9. Adnan, Wifag & Arin, K. Peren & Charness, Gary & Lacomba, Juan A. & Lagos, Francisco, 2022. "Which social categories matter to people: An experiment," Journal of Economic Behavior & Organization, Elsevier, vol. 193(C), pages 125-145.
    10. Dario Blanco-Fernandez & Stephan Leitner & Alexandra Rausch, 2022. "Interactions between the individual and the group level in organizations: The case of learning and autonomous group adaptation," Papers 2203.09162, arXiv.org.
    11. Elad N. Sherf & Subrahmaniam Tangirala & Vijaya Venkataramani, 2019. "Why Managers Do Not Seek Voice from Employees: The Importance of Managers’ Personal Control and Long-Term Orientation," Organization Science, INFORMS, vol. 30(3), pages 447-466, May.
    12. Xingyun Liu & Lili Song & Jiewen Zheng & Yong Wang, 2022. "When Chinese Employees Speak Up: The Experience of Organizational Trust and Authenticity Enhances Employees’ Voice Behavior," IJERPH, MDPI, vol. 19(23), pages 1-14, November.
    13. Hourieh Rahmanimehr & Asghar Sharifi, 2016. "Study the Impact of Employing Action Research on Middle School Teachers' Performance," Modern Applied Science, Canadian Center of Science and Education, vol. 10(12), pages 1-7, December.
    14. Ying Xue & Xiyuan Li & Hao Liang & Yuan Li, 2020. "How Does Paradoxical Leadership Affect Employees’ Voice Behaviors in Workplace? A Leader-Member Exchange Perspective," IJERPH, MDPI, vol. 17(4), pages 1-24, February.
    15. Gary Charness & James Cox & Catherine Eckel & Charles Holt & Brian Jabarian, 2023. "The Virtues of Lab Experiments," CESifo Working Paper Series 10796, CESifo.
    16. Muhammad Usman & Ahmed Abdul Hameed & Shahid Manzoor, 2018. "Exploring the links between Ethical Leadership and Organizational Unlearning: A Case Study of a European Multinational Company," Business & Economic Review, Institute of Management Sciences, Peshawar, Pakistan, vol. 10(2), pages 28-54, June.
    17. Chin-Yi Shu & Nguyen Thi Nhu Quynh, 2015. "Guan-Xi, Loyalty, Contribution And ‘Speak-Up Behavior: The Role of Leader-Member Exchange (LMX) as Mediator and Political Skill as Moderator," Eurasian Journal of Business and Management, Eurasian Publications, vol. 3(2), pages 54-73.
    18. Hattori, Keisuke & Yamada, Mai, 2023. "Closing the Psychological Distance: The Effect of Social Interactions on Team Performance," MPRA Paper 117042, University Library of Munich, Germany.
    19. Sunday Bolade, 2022. "A Complementarity Perspective of Knowledge Resources," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(2), pages 1300-1320, June.
    20. Suanna Oh, 2023. "Does Identity Affect Labor Supply?," American Economic Review, American Economic Association, vol. 113(8), pages 2055-2083, August.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-02800-4. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: https://www.nature.com/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.