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Achieving competitive advantage through empowering employees: An empirical study

Author

Listed:
  • Mohammad Safari Kahreh

    (PhD Candidate of Strategic Management Faculty of Management, University of Teheran, Iran)

  • Heidar Ahmadi

    (Master of Public Administration Faculty of Management, University of Teheran, Iran)

  • Asgar Hashemi

    (Expert of Research and Risk Department of Research and Education, SINA Bank, Tehran, Iran)

Abstract

While discussion of employee empowerment has been prevalent in the popular literature for many years, theoretical research on psychological empowerment has been appearing only recently in scholarly journals. Empowerment is a concept that links individual strengths and competencies, natural helping systems and proactive behaviour to social policy and social change. This paper aims to illustrate the role of empowering employees on the gaining competitive advantage. For this purpose, a novel and innovative conceptual framework are used and presented. Data are gathered from academicians and experts associated with the financial services in Iran. In this paper, three main dimensions of competitive advantage that are Efficiency, Innovation and Responsiveness are investigated and examined. Results showed that the dimensions of employee’s empowerment are positively affected on gaining sustainable competitive advantage for organizations.

Suggested Citation

  • Mohammad Safari Kahreh & Heidar Ahmadi & Asgar Hashemi, 2011. "Achieving competitive advantage through empowering employees: An empirical study," Far East Journal of Psychology and Business, Far East Research Centre, vol. 3(3), pages 26-37, May.
  • Handle: RePEc:fej:articl:v:3b:y:2011:i:3:p:26-37
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    Citations

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    Cited by:

    1. James Wangombe & Tecle H. Yohannes, 2018. "Relationship between Organizational Climate, Employee Psychological Empowerment, and Innovation in Market Research Firms in Kenya," Applied Finance and Accounting, Redfame publishing, vol. 4(1), pages 11-30, February.
    2. Riyan Harbi Valdiansyah & Yvonne Augustine, 2021. "Modelling of beyond budgeting, competitor accounting, transparency, competitive advantage, and organizational performance: The case of Indonesia SMEs," Technium Social Sciences Journal, Technium Science, vol. 22(1), pages 334-349, August.
    3. Thanh-Lam Nguyen, 2019. "STEAM-ME: A Novel Model for Successful Kaizen Implementation and Sustainable Performance of SMEs in Vietnam," Complexity, Hindawi, vol. 2019, pages 1-23, February.

    More about this item

    Keywords

    Empowerment; competitive advantage; strategic approach; empirical study;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration

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