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An Organizational Systems Perspective to Business Process Modeling in Small to Medium Enterprises (SMEs): a Case of Food Production

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  • George Papageorgiou
  • Christos Dimopoulos

Abstract

Taking an organizational systems perspective, this paper presents a review to business process modelling and examines the case of food manufacture in a Small to Medium Sized Enterprise (SME), which operates in Cyprus. As a result of the modelling and analysis carried out, areas of concern, issues and opportunities are identified and explored taking into consideration the current business environment of the SME, by focusing on the decision making processes of the production and scheduling activities. The knowledge gained from the modelling effort provides a deeper understanding of the operations and interrelationships between important processes such as “Make†, “Buy†, “Sell†and “Manage†. This proves to be useful for the effective re-design of a production/scheduling decision support system in the particular firm but it also represents the first step towards for the long term development of a generic framework for managerial decision making which takes into consideration the limitations and particularities of manufacturing SMEs.

Suggested Citation

  • George Papageorgiou & Christos Dimopoulos, 2013. "An Organizational Systems Perspective to Business Process Modeling in Small to Medium Enterprises (SMEs): a Case of Food Production," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(2), pages 97-114.
    • Handle: RePEc:ers:ijebaa:v:i:y:2013:i:2:p:97-114
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    References listed on IDEAS

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    More about this item

    Keywords

    Business Process Modeling; Small to Medium Sized Enterprises (SMEs); Decision Support Systems; Production Management; Organizational Change;
    All these keywords.

    JEL classification:

    • M - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics
    • L - Industrial Organization

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