IDEAS home Printed from https://ideas.repec.org/a/eee/jaitra/v59y2017icp107-115.html
   My bibliography  Save this article

Perceived organizational support as the mediator of the relationships between high-performance work practices and counter-productive work behavior: Evidence from airline industry

Author

Listed:
  • Vatankhah, Sanaz
  • Javid, Elyeh
  • Raoofi, Ali

Abstract

In light of Signaling theory, this study investigates the mediating role of perceived organizational support (POS) in the relationship between high-performance work practices (HPWPs) and counterproductive work behavior (CWB). Judgmental sample of flight attendants in Iran was used to asses this relationship. The results of multiple regression analysis indicate that empowerment, reward and promotion as indicators of HPWPs are negatively related to CWB. Further, the results support the mediating role of POS in this relationship. Specifically, results indicate that POS acts as the partial mediator in the relationships between empowerment, reward and CWB. Moreover, results support full mediating role of POS in the relationships between promotion and CWB. This study advances our understanding of organizational level antecedents of CWB and mediating role of POS as the social mechanism through which HPWPs predict employees’ behavioral outcomes.

Suggested Citation

  • Vatankhah, Sanaz & Javid, Elyeh & Raoofi, Ali, 2017. "Perceived organizational support as the mediator of the relationships between high-performance work practices and counter-productive work behavior: Evidence from airline industry," Journal of Air Transport Management, Elsevier, vol. 59(C), pages 107-115.
    • Handle: RePEc:eee:jaitra:v:59:y:2017:i:c:p:107-115
    DOI: 10.1016/j.jairtraman.2016.12.001
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0969699715300351
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jairtraman.2016.12.001?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Spence, Michael, 1974. "Competitive and optimal responses to signals: An analysis of efficiency and distribution," Journal of Economic Theory, Elsevier, vol. 7(3), pages 296-332, March.
    2. YuKyoung Kim & Ki-Joon Back, 2012. "Antecedents and consequences of flight attendants' job satisfaction," The Service Industries Journal, Taylor & Francis Journals, vol. 32(16), pages 2565-2584, December.
    3. Alfes, Kerstin & Shantz, Amanda & Truss, Catherine & Soane, Emma, 2013. "The link between perceived human resource management practices, engagement and employee behaviour: a moderated mediation model," LSE Research Online Documents on Economics 42345, London School of Economics and Political Science, LSE Library.
    4. Jeffrey B. Arthur, 2011. "Do HR System Characteristics Affect the Frequency of Interpersonal Deviance in Organizations? The Role of Team Autonomy and Internal Labor Market Practices," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 50(1), pages 30-56, January.
    5. Chen, Ching-Fu & Kao, Ya-Ling, 2012. "Investigating the antecedents and consequences of burnout and isolation among flight attendants," Tourism Management, Elsevier, vol. 33(4), pages 868-874.
    6. Michael Spence, 1973. "Job Market Signaling," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 87(3), pages 355-374.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Zelalem Gebretsadik Estifo & Luo Fan & Naveed Ahmad Faraz, 2019. "Effect of Employee Oriented Human Resource Management Practices on Counterproductive Work Behaviors," International Journal of Innovation and Economic Development, Inovatus Services Ltd., vol. 5(1), pages 23-41, June.
    2. Cenk Tufan & Mete Kaan Namal & Bulent Arpat & Yeliz Yesil & Ibrahim Sani Mert, 2023. "The Mediating Effect of Organizational Justice Perception on the Relationship between Ethical Leadership and Workplace Deviant Behaviors," Sustainability, MDPI, vol. 15(2), pages 1-15, January.
    3. Juan A. Marin-Garcia & Tomas Bonavia, 2021. "Empowerment and Employee Well-Being: A Mediation Analysis Study," IJERPH, MDPI, vol. 18(11), pages 1-22, May.
    4. Lip Ryan Shin & Sunghyup Sean Hyun, 2019. "Impact of Managerial Influence Tactics on Job Creativity and Performance: A Focus on Korean Airline Service Employees," Sustainability, MDPI, vol. 11(16), pages 1-14, August.
    5. Vatankhah, Sanaz, 2021. "Dose safety motivation mediate the effect of psychological contract of safety on flight attendants' safety performance outcomes?: A social exchange perspective," Journal of Air Transport Management, Elsevier, vol. 90(C).
    6. Vatankhah, Sanaz & Darvishi, Maryam, 2018. "An empirical investigation of antecedent and consequences of internal brand equity: Evidence from the airline industry," Journal of Air Transport Management, Elsevier, vol. 69(C), pages 49-58.
    7. Romat Saragih, 2020. "Effective Human Resources Practice and Employee Engagement: The Mediating Roles of Organizational Support," GATR Journals jmmr241, Global Academy of Training and Research (GATR) Enterprise.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ahrens, Jan-Philipp & Landmann, Andreas & Woywode, Michael, 2015. "Gender preferences in the CEO successions of family firms: Family characteristics and human capital of the successor," Journal of Family Business Strategy, Elsevier, vol. 6(2), pages 86-103.
    2. Yuji Tamura, 2013. "Migrant smuggling when exploitation is private information," Canadian Journal of Economics/Revue canadienne d'économique, John Wiley & Sons, vol. 46(4), pages 1463-1479, November.
    3. Tevfik Aktekin & Dev K. Dutta & Jeffrey E. Sohl, 2018. "Entrepreneurial firms and financial attractiveness for securing debt capital: a Bayesian analysis," Venture Capital, Taylor & Francis Journals, vol. 20(1), pages 27-50, January.
    4. Tan, Clifford, 2013. "The contribution of university rankings to country's GDP per capita," MPRA Paper 53900, University Library of Munich, Germany.
    5. Chiradip Bandyopadhyay & Kailash B. L. Srivastava, 2022. "The Mediating Role of Relational and Transactional Psychological Contract Fulfilment on the Relationship between Strength of the HR Signals and Job Satisfaction," Vikalpa: The Journal for Decision Makers, , vol. 47(4), pages 288-302, December.
    6. Chien-Wei Chen & Min-Hsien Chiang & Chi-Lin Yang, 2014. "New product preannouncements, advertising investments, and stock returns," Marketing Letters, Springer, vol. 25(2), pages 207-218, June.
    7. Ajay Kumar & Jyotirani Gupta & Niladri Das, 2022. "Revisiting the influence of corporate sustainability practices on corporate financial performance: An evidence from the global energy sector," Business Strategy and the Environment, Wiley Blackwell, vol. 31(7), pages 3231-3253, November.
    8. Lupton, Sylvie, 2006. "Il était une fois la qualité," MPRA Paper 5, University Library of Munich, Germany.
    9. Nick Feltovich & Rick Harbaugh & Ted To, 1998. "Too Cool for School? A Theory of Countersignaling," Game Theory and Information 9811002, University Library of Munich, Germany.
    10. Okamuro, Hiroyuki & Kato, Masatoshi & Honjo, Yuji, 2011. "Determinants of R&D cooperation in Japanese start-ups," Research Policy, Elsevier, vol. 40(5), pages 728-738, June.
    11. Masashi Tanaka, 2020. "Human capital investment, credentialing, and wage differentials," Journal of Public Economic Theory, Association for Public Economic Theory, vol. 22(4), pages 992-1016, August.
    12. Ed Hopkins, 2012. "Job Market Signaling Of Relative Position, Or Becker Married To Spence," Journal of the European Economic Association, European Economic Association, vol. 10(2), pages 290-322, April.
    13. Bastani, Spencer & Blumkin, Tomer & Micheletto, Luca, 2024. "Optimal redistribution and education signaling," Working Paper Series 2024:8, IFAU - Institute for Evaluation of Labour Market and Education Policy.
    14. Haeussler, Carolin & Harhoff, Dietmar & Mueller, Elisabeth, 2014. "How patenting informs VC investors – The case of biotechnology," Research Policy, Elsevier, vol. 43(8), pages 1286-1298.
    15. J. Barkley Rosser, 2003. "A Nobel Prize for Asymmetric Information: The economic contributions of George Akerlof, Michael Spence and Joseph Stiglitz," Review of Political Economy, Taylor & Francis Journals, vol. 15(1), pages 3-21.
    16. Tomer Blumkin & Spencer Bastani & Luca Micheletto, 2024. "Optimal redistribution and education signaling," Working Papers 2413, Ben-Gurion University of the Negev, Department of Economics.
    17. Jan-Philipp Ahrens & Andrea Calabrò & Jolien Huybrechts & Michael Woywode, 2019. "The Enigma of the Family Successor–Firm Performance Relationship: A Methodological Reflection and Reconciliation Attempt," Entrepreneurship Theory and Practice, , vol. 43(3), pages 437-474, May.
    18. Christian Hopp & Christian Lukas, 2014. "A Signaling Perspective on Partner Selection in Venture Capital Syndicates," Entrepreneurship Theory and Practice, , vol. 38(3), pages 635-670, May.
    19. Giuseppe Rose, 2009. "Higher education reforms and signaling equilibria," Journal of Economic Policy Reform, Taylor and Francis Journals, vol. 12(2), pages 75-90.
    20. Fu, Qiang & Gürtler, Oliver & Münster, Johannes, 2013. "Communication and commitment in contests," Journal of Economic Behavior & Organization, Elsevier, vol. 95(C), pages 1-19.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jaitra:v:59:y:2017:i:c:p:107-115. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/journal-of-air-transport-management/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.