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The Influence of ISO 9000 Certification on Process Compliance

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  • John V. Gray
  • Gopesh Anand
  • Aleda V. Roth

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  • John V. Gray & Gopesh Anand & Aleda V. Roth, 2015. "The Influence of ISO 9000 Certification on Process Compliance," Production and Operations Management, Production and Operations Management Society, vol. 24(3), pages 369-382, March.
    • Handle: RePEc:bla:popmgt:v:24:y:2015:i:3:p:369-382
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    File URL: http://hdl.handle.net/10.1111/poms.12252
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    Citations

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    Cited by:

    1. Benjamin Lawrence & Brett Massimino & Jie J. Zhang, 2024. "Decay and Recovery of CSR Routines in Franchise Organizations," Journal of Business Ethics, Springer, vol. 193(3), pages 589-610, September.
    2. Clougherty, Joseph A. & Grajek, Michał, 2023. "Decertification in quality-management standards by incrementally and radically innovative organizations," Research Policy, Elsevier, vol. 52(1).
    3. Rodrigues, Daniel & Teixeira, Rafael & Shockley, Jeff, 2019. "Inspection agency monitoring of food safety in an emerging economy: A multilevel analysis of Brazil's beef production industry," International Journal of Production Economics, Elsevier, vol. 214(C), pages 1-16.
    4. M. Serkan Akturk & Michael Ketzenberg, 2022. "Exploring the Competitive Dimension of Omnichannel Retailing," Management Science, INFORMS, vol. 68(4), pages 2732-2750, April.
    5. Christian C. Blanco & Felipe Caro & Charles J. Corbett, 2019. "Managing Safety‐Related Disruptions: Evidence from the U.S. Nuclear Power Industry," Risk Analysis, John Wiley & Sons, vol. 39(10), pages 2197-2213, October.
    6. John V. Gray & Enno Siemsen & Gurneeta Vasudeva, 2015. "Colocation Still Matters: Conformance Quality and the Interdependence of R&D and Manufacturing in the Pharmaceutical Industry," Management Science, INFORMS, vol. 61(11), pages 2760-2781, November.
    7. Teck-Hua Ho & Noah Lim & Sadat Reza & Xiaoyu Xia, 2017. "OM Forum—Causal Inference Models in Operations Management," Manufacturing & Service Operations Management, INFORMS, vol. 19(4), pages 509-525, October.
    8. Castka, Pavel, 2018. "Modelling firms’ interventions in ISO 9001 certification: A configurational approach," International Journal of Production Economics, Elsevier, vol. 201(C), pages 163-172.
    9. Siougle, Efrosini & Dimelis, Sophia & Economidou, Claire, 2019. "Does ISO 9000 certification matter for firm performance? A group analysis of Greek listed companies," International Journal of Production Economics, Elsevier, vol. 209(C), pages 2-11.
    10. Chris K. Y. Lo & Christopher S. Tang & Yi Zhou, 2022. "Do polluting firms suffer long term? Can government use data‐driven inspection policies to catch polluters?," Production and Operations Management, Production and Operations Management Society, vol. 31(12), pages 4351-4363, December.
    11. Justin T. Kistler & Ramkumar Janakiraman & Subodha Kumar & Vikram Tiwari, 2021. "The Effect of Operational Process Changes on Preoperative Patient Flow: Evidence from Field Research," Production and Operations Management, Production and Operations Management Society, vol. 30(6), pages 1647-1667, June.
    12. Joseph A. Clougherty, & Michał Grajek, & Oz Shy, 2016. "Taking ‘some’ of the mimicry out of the adoption process: Quality management and strategic substitution," ESMT Research Working Papers ESMT-16-05, ESMT European School of Management and Technology.
    13. Yan-ying Chen & Long Wu & Qing-guo Zhai, 2019. "Does ISO 9000 Certification Benefit Service Firms?," Sustainability, MDPI, vol. 11(21), pages 1-18, October.
    14. Cai, Shaohan & Jun, Minjoon, 2018. "A qualitative study of the internalization of ISO 9000 standards: The linkages among firms' motivations, internalization processes, and performance," International Journal of Production Economics, Elsevier, vol. 196(C), pages 248-260.
    15. Arzi Adbi & Chirantan Chatterjee & Matej Drev & Anant Mishra, 2019. "When the Big One Came: A Natural Experiment on Demand Shock and Market Structure in India's Influenza Vaccine Markets," Production and Operations Management, Production and Operations Management Society, vol. 28(4), pages 810-832, April.
    16. Tong, Xun & Lai, Kee-hung & Lo, Chris K.Y. & Cheng, T.C.E., 2022. "Supply chain security certification and operational performance: The role of upstream complexity," International Journal of Production Economics, Elsevier, vol. 247(C).
    17. Su, Hung-Chung & Kao, Ta-Wei (Daniel) & Linderman, Kevin, 2020. "Where in the supply chain network does ISO 9001 improve firm productivity?," European Journal of Operational Research, Elsevier, vol. 283(2), pages 530-540.
    18. Clougherty, Joseph A. & Grajek, Michal & Shy, Oz, 2016. "Taking ‘Some’ of the Mimicry Out of the Adoption Process: Quality-Management and Strategic Substitution," CEPR Discussion Papers 11661, C.E.P.R. Discussion Papers.

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