Structural Reform And Efficiency In Public Administration: Measuring The "Productvity Gap"
This paper concerns the potential outcome of a structural reform of Public Administration aimed at increasing efficiency in human and technological resources use. We analyze the Italian case after the reform introduced in 2009 and provide a tentative estimate of the potential increase in labor productivity stemming from the adoption of a comprehensive performance management cycle (productivity related pay, etc.) together with a widespread use of ICT. To this aim we devised both a logical scheme and a measurement procedure. A case study provides the heuristic background of our model. Specifically, we provide some measures of the "productivity gap" which emerges in our case study. Our results show that the scope for efficiency gains may be quite wide.
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|Date of revision:||2012|
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- Helen Simpson, 2009.
"Productivity In Public Services,"
Journal of Economic Surveys,
Wiley Blackwell, vol. 23(2), pages 250-276, 04.
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