Addressing the Wicked Problem of Responsible Innovation through Design Thinking
In this paper, we present the results of a study conducted with several major actors from the French financial industry, which aimed at developing a process for developing responsible innovations by deploying a Design Thinking method. We begin by presentingthe context for the study which includes a brief description of our approach for understanding and exploring the issues raised by responsible innovation. This first part also includes a comparative analysis of the characteristics of RI (responsible innovation) and wicked problems in order to establish a potential link between the two concepts. Secondly, the Design Thinking method is introduced as a potentially suitable approach for addressing wicked problems and thus, RI. Finally, the process for developing responsible products and services which was developed throughout the study is presented.
|Date of creation:||Apr 2014|
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|Note:||View the original document on HAL open archive server: http://hal-essec.archives-ouvertes.fr/hal-00921428|
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- Merton, Robert C., 1995.
"Financial innovation and the management and regulation of financial institutions,"
Journal of Banking & Finance,
Elsevier, vol. 19(3-4), pages 461-481, June.
- Robert C. Merton, 1995. "Financial Innovation and the Management and Regulation of Financial Institutions," NBER Working Papers 5096, National Bureau of Economic Research, Inc.
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