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Benchmarking burgerzaken

  • van hulst, B.L.
  • Groot, H. Classification_JEL: R50, H72
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    Benchmark Burgerzaken is een studie naar de kostendoelmatigheid van de afdeling Burgerzaken van gemeenten. De landelijke productiviteitsontwikkeling van burgerzaken blijkt sterk te fluctueren en mee te bewegen met het aantal afgenomen producten. De gemiddelde doelmatigheidsscore in 2008 is 86,2%. Wel bestaan er duidelijke verschillen in kostendoelmatigheid tussen gemeenten. Fusiegemeenten blijken een gemiddeld lagere doelmatigheidsscore voor de afdeling Burgerzaken te hebben. Dit geldt vooral voor recent heringedeelde gemeenten. Verder blijkt dat er voor het merendeel van de gemeenten schaalvoordelen zijn.

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    File URL: http://repository.tudelft.nl/assets/uuid:71f8323b-7a37-48b2-89a4-975ec3ad5fb7/BurgerzakenEindrapport_plus2ptdef.pdf
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    Paper provided by Delft University of Technology, Faculty of Technology, Policy and Management in its series Economics and Management of Innovation Working Papers with number 2012-1.

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    Date of creation: 01 Feb 2012
    Date of revision:
    Handle: RePEc:dgr:tudemi:20121
    Contact details of provider: Web page: http://www.tbm.tudelft.nl

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