IDEAS home Printed from
MyIDEAS: Log in (now much improved!) to save this article

A Comparative Study of Trust as a Knowledge Sharing Enabler and its Influence on Organisational Culture

Listed author(s):
  • Maen Al Hawari


    (Al Ain University of Science and Technology, Business Administration Faculty, P. O. Box 112612, Abu Dhabi, United Arab of Emirates)

Registered author(s):

    Measuring organisational trust gives stakeholders many indicators of their organisations. These indicators are performance, leadership, employees' satisfaction, job satisfaction, and knowledge sharing culture. In addition to that, the highest levels of organisations' trust can critically reduce conflict charges and transaction costs.This paper is the first stage of a research study that discusses the importance of trust to knowledge sharing. This paper shows to what extent culture influences organisational trust compared with the global trust index. This research adopts a model of trust with five dimensions and they are relating to knowledge sharing in an organisation; concern for employees, openness and honesty, identification, reliability, and competence. The adopted model was used to develop the global trust index. A survey of 26 different items was conducted on 135 profitable organisations in Jordan in different industries. A total of 397 questionnaires were returned in a form eligible for the analysis.The results show that the overall organisational trust index in Jordan compared with the global index is low and the difference is significant. Furthermore, all trust dimensions in Jordan have lower values than the world's trust dimensions. Locally, the openness and honesty dimension has the highest value, and the competency dimension has the lowest value. Therefore, Jordanian culture significantly affects the trust index in the country and lowers it compared with the global trust index.

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.

    File URL:
    Download Restriction: Access to full text is restricted to subscribers.

    File URL:
    Download Restriction: Access to full text is restricted to subscribers.

    As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.

    Article provided by World Scientific Publishing Co. Pte. Ltd. in its journal Journal of Information & Knowledge Management.

    Volume (Year): 11 (2012)
    Issue (Month): 02 ()
    Pages: 1-10

    in new window

    Handle: RePEc:wsi:jikmxx:v:11:y:2012:i:02:p:1250014-1-1250014-10
    Contact details of provider: Web page:

    Order Information: Email:

    No references listed on IDEAS
    You can help add them by filling out this form.

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    When requesting a correction, please mention this item's handle: RePEc:wsi:jikmxx:v:11:y:2012:i:02:p:1250014-1-1250014-10. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Tai Tone Lim)

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    This information is provided to you by IDEAS at the Research Division of the Federal Reserve Bank of St. Louis using RePEc data.